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Overall good experience. Prompt delivery, user-friendly site.
by enbob89,Dec 9, 2004 (Show)
The products I ordered were delivered within 3 days via ground shipping. The website interface was organized and easy to use. and I was able to track my order until it reached me. Also, they offered free shipping on many products including the products I
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Yuck!
by look2bookz,Dec 8, 2004 (Show)
After purchasing a Canon digital video camera I sent in the special offer for a free 64 MB Memory Card. I sent all originals as stated on the offer. My receipt, my UPC from the box, and the BB coupon. I received a post card stating that I couldn't
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BEST BUT uses deceptive marketing practices.
by us2at66,Dec 7, 2004 (Show)
Though "Spiderman 2" for Gamecube starts out listing at Best Buy at $29.99, when you actually click into their site you find the price has changed to 39.99. I find this type of shinanigans typical for Best Buy and this reconfirms my decision to avoid
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DON'T BUY ANYTHING THAT THEY PROMISE A FREE GIFT CARD WITH- IT'S A SCAM!!!
by obiwandakenobi,Dec 4, 2004 (Show)
I ordered a CD/DVD box set from BestBuy.com which promised a $5 Gift Card with the purchase of the item. This promise was in a promotional e-mail sent where the words "get a $5 Gift Card" were hyperlinked to the BestBuy.com webpage where the box set
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DO NOT SHOP HERE!!!
by tykal01,Nov 23, 2004 (Show)
Absolutley horrible customer service, I was not allowed to cancel my order, after my order was late, on top of that, I recieved my order(Ipod) 2 weeks late!!! The customer service rep hung up on me during a telephone conversation, because they were not
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Worst store I've ever ordered online from.
by califnative,Nov 13, 2004 (Show)
It's the worst place I've ever bought from online. I was given constantly changing delivery dates, none of which were kept. I wasn't allowed to cancel my order when it wasn't delivered ontime. Customer services answer to every question was "I don't have
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Purchasing online electronics and computer parts
by tfong007,Nov 9, 2004 (Show)
Horrible company. Terrible return policy. Also horrible at honouring prices it puts on hits homepage. I would not dare buy anything from this company. They have terrible customer service. BUYER be warned. They bully consumers with their
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HORRIBLE, WILL NEVER SHOP THERE AGAIN THEY CARE ABOUT THEIR "NUMBERS" THEY GET BIG BONUSES
by lucentmm,Oct 27, 2004 (Show)
I worked for this store for 5 years. I would NOT recommend shopping there either online or in the store. Customer service is horrible, the phones don't get answered, all the supervisors and managers MAKE COMMISION. The non-commision is bull. I worked as
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It is misleading to have Best Buy as a merchant with this TV available.
by atlas82,Sep 28, 2004 (Show)
Various sites, including this one show Best Buy as having the Toshiba 24AF43 for $199 (the lowest price). When I tried to buy it there I was able place the order and their website showed many stores that had it for pick-up. They said to expect a
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Best Buy Online horror - doesn't honor price match guarantee
by sydoo,Sep 14, 2004 (Show)
I recently bought a $2000 laptop online at Best Buy & picked it up at a local store so I wouldn't have to wait in lines (I did anyway for 25 min). Anyway, my complaint is that 5 days after my purchase the price dropped $100 & also had a $150 mail in
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Best Buy delivers wrong goods, broken goods. Really a LOUSY Buy.
by glennmillis,Aug 19, 2004 (Show)
Best Buy was a disaster. I ordered a refrigerator and a dishwasher from them. They delivered the wrong refrigerator and a broken dishwasher. They left the dishwasher under the counter where it started leaking (never plugged in) ruining a wood floor and
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i mainly buy things at the real place, not online
by redneck16,Aug 7, 2004 (Show)
Best buy is well known for everything dealing with electronics and such. They have a good selection of cds an videos and such. i would spend all my money there if i could, but sometimes they are pricey, so that cuts that back.
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Don't trust the advertised timing, even if you pay extra for prompt delivery
by momof5girls,Jul 31, 2004 (Show)
My experience was awful. I placed my order early on a Monday morning. The website promised one to two day processing time, and I paid for expedited, two-day shipping, expecting to get my items on a Friday (before my kids went on vacation). When I saw
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Lousy Service
by shahidm,Jul 27, 2004 (Show)
Bought a totally mislabeled DVD (regular, not online store) - a music DVD without any music (just bio's of the band). Refused to accept return because the DVD was open - suggested I get in touch with the publisher. Absolutely lousy
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price is ok, service is poor
by maxbaldwin,Jul 21, 2004 (Show)
Prices are competitive, but if you have a problem with your computer going down, get ready to wait FOREVER to get it
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Terrible on-line service
by damorrow,Jul 20, 2004 (Show)
I have placed four different orders with Best Buy and have not yet been able to order anything on-line with this company. It is very very
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good selection, poor service, very poor return policy.
by sjwallace,Jul 16, 2004 (Show)
I stopped buying things at Best Buy (unless I absolutely have too) several years ago because of their poor return policy. I prefer Wal Mart or Sears as they have always been great to deal
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Highly Unprofessional
by hamsterham,Jun 28, 2004 (Show)
I bought a plasma TV and was told it would be shipped to me in 3 weeks. The day before the delivery I was called and told the TV was "discontinued" and would not arrive. They tried to bate and switch me and offer me a "better tv" for a little extra
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The worst service I have ever had!!!
by arwez,Jun 10, 2004 (Show)
I bought a television at best buy in February, it broke in March and it is now mid June and the service dept. at best buy is still giving me a hard time trying to get the television replaced. (it cant be repaired). BTW the tv is a Sansui and they are
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The worst possible and most frustrating experience imaginable
by michaelsims,Jun 9, 2004 (Show)
ought a notebook computer from BB in January. Their website was having problems and would not print a receipt. It was impossible to communicate effectively with the foreign operators who answered my calls. It took me three months to get a receipt. By
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May 15, 2011 (Show)
When I picked up my order, the delivery of the item into my vehicle was a bit...
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May 13, 2011 (Show)
It was very easy to view and order product on line. I chose to pick-up my...
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May 10, 2011 (Show)
Camera was available quickly. Picked up in store and was instantly retrieved....
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May 7, 2011 (Show)
This was my first time buying from Best Buy online and it was easy to find what...
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May 3, 2011 (Show)
First time user and I was pleased
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May 2, 2011 (Show)
quick
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Apr 29, 2011 (Show)
Everything went well
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Apr 28, 2011 (Show)
The transaction went smoothly from ordering to pickup. I would order from this...
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Apr 27, 2011 (Show)
Flawless!
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Apr 27, 2011 (Show)
Everything was nominal.
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Apr 26, 2011 (Show)
flawless transaction. thank you.
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Apr 26, 2011 (Show)
Overall experience was good however when I stopped in to pick up the order I...
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Apr 22, 2011 (Show)
Good service
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Apr 20, 2011 (Show)
It was ok, but amazon.com is faster, and has free shipping, better tracking.
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Apr 17, 2011 (Show)
Very positive. Product arrived on time and was what I expected.
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