Best Buy

I bought Intuit TurboTax because of the mail-in rebate and the FREE CD promotion they offered me. The CD I wanted was backordered, but the website said that it normally ships in 5-7 days (the order was placed January 19th.) Come the middle of February ...

Just wanted to share a e-mail I recently submitted to Best Buy after purchasing a RCA 52" tv for $1299.00 - Their Response - too bad for you. I have already spoken with a Best Buy Rep over the phone but I wanted to write a complaint about your ...

Easy ordering; no customer service. It is easy to order an item from Best Buy. However, if you have a problem--forget it--no one will help you and their attitude is they just don't care. I ordered an advertised item which was supposed to be in stock ...

I ordered a 20" flat screen TV for my husband's birthday on December 26. Delivery was confirmed for 1/2/04. When the TV was not delivered, I called Best Buy.com customer service. They insisted the TV had to be on the truck and would be delivered. ...

On Tuesday, December 30th, I ordered a PDA from BestBuy.com. This was done before the beginning of their business day, probably around 6 AM. Best Buy was offering free shipping on this product via UPS Ground, with the option of selecting Second Day Air ...

Don't shop online! AVOID! I am not a real big Best Buy fan I rather go to Circuit City, but one time Best Buy had an unbeatable deal on a laptop. Of course it is an online only deal and that was O.K. Or so I thought. I placed the order on Friday ...

This is my first rating of any store, but I was so upset my the experience I decided to submit this. I recently ordered a VCR from Best Buy for a friend of mine in NY. Being a Christmas present and the fact she was leaving for England on December 20th, ...

After researching which DVD changer we wanted, we went to BestBuy's website and it said the item was "in stock" at the store we shop at. We went to the store and not only was the dvd changer not in stock, but it wasn't available at all and the ...

Best Buy - both the online and brick/mortar store - are known as the WalMart of electronic/computer stuff. Serious electronics/computer geeks don't frequent these places. Oh no. Only people like myself, who don't know the difference ...

I placed an online order for some CD-R disks. They were supposedly shipped on 10/17. When I did not receive them, I called Best Buy. I was told I had to wait 21 days to apply for a refund. I asked to speak with a supervisor. I was told none was available ...

I have had a very unhappy experience with you. On September 14, 2003 I purchased a Television from bestbuy online. It was a sale item, the GE 32 inch with a free leather chair plus ottoman. I then picked a day, October 11, 2003 for delivery, seeing as tha ...

I've purchased two items from BestBuy.com. The first was a cordless phone. After buying it (which went quite effortlessly, by the way), I discovered I had buyers remorse. It was too late to cancel the order because it had already been processed and shi ...

Disappointed with Sony and never shopping at BestBuy Again I just bought a DVD/VCR combo (SLV-D300P) less than four months ago and already the DVD part has stopped working. When it was working, it was slow at reading VCD's and it didn't forward very w ...

The Best Buy site is pretty easy to order from- about as easy as any others out there. Nothing special about the ordering process here. Best Buy recently revamped their site and it is ultra slow is loading though. Fixing that major lagging would help lo ...

Online inventory was inaccurate. Shipping was delayed an additional 7-10 Days. This info was not m ...

I received everything that I needed and had plenty of help selecting the camera. There was a rebate ...

"Free shipping for everything" was a lie. Charged me $26 for a preorder of a dvd. Found it elsewhere for $12 with shipping and cancelled. A week later they had not replied so I wrote again to make sure. They wrote back and misunderstood me. I wrote back ...

I ordered an MP3 player for in-store pickup during non-business hours. They said they'd send me an e ...

I bought a hard drive that was advertised with an attractive rebate. This was a "in store" pick up, ...

Stay away. I ordered a Panasonic PT50LC13 television from Best Buy and was assured that it would be ...