Big Al`s Online

 I have recently upgraded my reef aquarium, and as with any upgrade, lots of money will have to be spent. I have a budget of about $4,000.00 to spend on my wonderful hobby. It doesn't make sense to rip off somebody of a little over ...

I ordered about 5 various aquariums and pond products and had to wait almost 2 weeks before my order ...

Big Al's Online, (www.bigalsonline.com) is the store expert fish keepers trust and use. It has the c ...

I emailed their support team to ask about a defective light I received.  My question was whether I should return the item to Big Al's or contact the manufacturer for a warranty claim.  I was then told "the #1 reason a light will arc and fail

After shopping there for several years with very few problems, I am beginning to have doubts.My last order of two months ago was held up for 14 days waiting on $5.99 fish pellets.  I never heard from them and it took 3 calls from me to find

I found everything I was looking for and the service was excellent!!, besides, they have really good prices. I was very satisfied with my purchase. I have a little aquarium and I needed to replace some decoration and a feeder, and ended up buying

Big Al's has helped in more ways then any other aquatic website. I have shopped on many websites but Big Al's Online continually shows me how excellent their customer service is. They have actual Marine Biologists on staff that you can actually talk to

Ever since I started doing business with Big Al’s Online, I’ve never had to go back to my local store. It is convenient, reliable, efficient and cheap! I’m very pleased with their wide selection of products and first-class customer

Sangliza's review (posted October 6, 2003) is right on the mark. I have never experienced more inept customer service from an online vendor. I placed an order during the middle of October; they did not ship the order until the second week of November.