Blue Switch Digital

I ordered a Canon S500 Camera with them. The order procedure was quite easy and fast. The customer service was good (I use it only to verify the order by phone). The deliver was on-time. The good was exactly as was described. More detail: Blue ...

I was seeking to purchase a new USA warranty Sony Cybershot DSC-T3 at the best possible price online, but after reading through a lot of merchant reviews on this and other shopping sites it seems there are just a huge number of horror stories. Well, I ...

I ordered a Minolta Z1 from them because the price was better than anything I could find on eBay. Usually, I can beat any price there but not this time. Mine was somewhat of a special situation. I live in a rural area with my mailbox on the road a ...

This is a very deceptive store - after I saw they are selling Canon Digital Rebel for 739.99 and with free shipping advertised on their website, I decided to call them to verify a couple of questions (since I don't see the Canon rebate information on ...

I ordered the Olympus Verve digital camera on Monday evening and it arrived at my apartment merely THREE days later! It was incredible! I live in Chicago and had it delivered via free shipping. The only slightly sketchy part was that they said I had ...

I ordered two times from Blue Switch Digital. The first time was great. I ordered a Canon A75 package for a gift and it arrived two days later with no problems. I recently ordered a Canon A95 for myself and with this company you have to verify the order ...

Worst customer service in the EASILY. I live in Australia and visit the USA a few times a year. I ordered 2 x Fuji F440 at about $230 each in NOVEMBER and they were to be Fedexed to my Alabama hotel for when we checked in Not there when I ...

After doing a lot of research, I decided to order from Blue Web Digital (or as they are also known Blue Switch Digital) because they had reasonable prices and had much better customer ratings than those with comparable pricing. 1st for the positives: ...

I ordered the Canon EOS 300D digital camera kit on Thursday night because it has one of the cheapest prices on shopping.com. I called Blue Switch Digital to confirmed my credit card the following Friday early in the morning. What I was impressed about ...

I was a little apprehensive about ordering from Blue Switch Digital b/c of 0 reviews,I purchased a digital camera . Everything went very well. Got the standard followup phone call to buy accessories, but the salesman was real polite and took no thank you real well. 24 hours later got the trucking #. Overall, a good experience. I will buy from them again.

I am a very disappointed customer. I ordered a Canon Power Shot S1 IS camera in early February including several accessories. The entire order was close to $550.00.

When it was finally received almost 8 days later, they sent me the wrong memory chip. I talked with customer service 3 times now and still do not have the chip. I returned the wrong one the day I received it and they would not ship the correct one until the received the wrong one. Is this customer service???

They received the wrong chip on Feb 22nd per their customer service folks. Here it is March 1st and I'm still waiting for the correct one. I called today and was told that Mark in Customer Service was the only one who could help me and he won't be in until tomorrow. Another day shot! When I asked for them to overnight the correct chip because it was their error, I was told that was against company policy. What customer service.

I was offered $20.00 off on the next purchase for my inconvenience. I DON'T THINK SO!!

Great and speedy service. Excellent pricing and special deals when they called to confirm. The free camera bag they sent was too small, but when I called to point this out, the salesman offered to send me a new, bigger one. Haven't received it yet, but I believe! Very good shopping experience.

I was skeptical at first. Price seem too good. I called all other stores w/ cheaper or same price and they were all scams - either out of stock or just rude. Blue switch was direct. They did try to cross sell accessories. I ordered a Sony dvd101 and paid extra for 2 day delivery. I received a confirmation email telling me to call in to confirm the order. I did and they confirmed my credit card and such. Confirmed my purchase - making sure I got a new (not refurbished) model made in Japan (not China). Salesman did try to sell me accessories, a bit zealous, but not pushy. The order was shipped and received as promised. I had to call in to get the FedEx tracking number. Overall, it was a good experience and I will buy again from them. In fact, several of my friends are going to buy from them.

Beware this merchant!!! After placing my order for a digital camera, Blue Switch Digital called me back with "an offer that I couldn't refuse" on a battery charger for $50 for a recharger that supposedly retailed for $129.99. Problem is that the recharger can be purchased anywhere for $30. So beware strong-arm tactics on accessories! In addition, the "high speed" flashcard that I purchased turned out to be a normal speed flashcard. After getting $20 ripped off and misled on the flashcard, I'll never buy from them again.

Best price. Ordering was simple. No high pressure sales to purchase accessories. Fast shipping - Order arrived earlier than expected.

Customer service - Excellent. Both Mark and Manny were extremely helpful in answering any questions I had the day before I placed my order, and they were both very polite!

Order accuracy - Perfect. Received everything as pictured.

Delivery speed - Using Fedex ground, package was shipped on a Friday, received order on the following Tuesday. Way quicker than I had imagined!

Overall satisfaction - 5/5. This was the best experience I have ever had ordering anything online. They went above and beyond my expectations! Whenever I need to order anything for my new digicam, I'll order it from Blue Switch Digital. If there's anything else I need to order, I'll check with Blue Switch Digital first.

Summary - if you think Blue Switch Digital is "too good to be true", like I originally thought, then you'd definitely be wrong. Your search stops with Blue Switch Digital. Order from them, save money, and get the best customer service around! Smiles for miles!

Items delivered on time and in good quality.
No problem in purchasing again from blueswitchdigital.
Delivery speed : Very Good
Order accuracy: Very Good
Customer service : Good
Overall satisfaction : Good

I ordered online and called the store the nextday to confirm my order. The sales man did convince me to buy some of the accessories which I did because I also convinced him to give me a deal. My item was delivered three days later and I was pretty satisfied with my purchase.

I called several Places before buying my new Canon Digital Camera and the best prices and customer help was at Blue Switch Digital. I was very pleased with my purchase and would highly recommend them to anyone, Thank again to the staff at Blue Switch

The Blue Switch Store should be commended for being a customer friendly with superior service and quality that beats large-name competitors both with price and products. I had a very positive experience both with customer service as well with the merchandise (digital camera) that I purchased. After shopping hard and long dealing with other companies that have terrible to rude mannerism about customer service I came across Blue Switch to have highly trained representative and customer support staff that is superior and as competitive to big name online stores. I wish them all the success in the future as I write this first review as a very satisfied and happy customer.

My overall experience was great. Blueswitchdigital had the best price by far on the Canon EOS Rebel Digital Kit. I had tried to purchase this camera from several other online stores only to find out they weren't selling the full U.S. retail package. Be careful of the "foreign" or "body only" rebels on other etailer sites. I placed my order over the phone because I wanted to talk to someone to make sure I was ordering the real deal. The order was quick and easy without any pressure to buy anything else. The only problem with the transaction came because I placed my order over the phone. Since I didn't place my order online, I didn't receive any order confirmation. I called a couple times after placing my order and was not successful in receiving an order confirmation. The shipping took a long time too, but it's just because I'm on the west coast.

After reading reviews of this merchant I felt that purchasing there is a bit risky, though I decided to do so - mainly due to low price. Fortunately my experience with this merchant was good - I received a confirmation email, then an agent called me to confirm my order. Tried to sell me some expensive add-ons but was not pressing too much when I refused. I received my camera earlier than expected and it is working all OK. I would risk again.

I had an excellent experience with Blue Switch Digital. I purchased a Fujifilm Digital Camera, my first, 10/10/04 by phone order. I found CSR "Manny" to be very helpful and knowledgable. He was able to identify the accessories I would need and make appropriate recommendations with no hard selling. Free Shipping was indeed included and my items arrived, all of them exactly as specified in the order, within 2 days!! My experience with BlueSwitch Digital was superior and I would not hesitate to buy from them again.

I ordered a Canon A85 for much less than found elsewhere. Yes, I did have to go through the upselling "confirmation" phone call, but I was firm, and it was brief.

Camera was shipped out, and I received it two days later with expedited shipping.

I'd order from here again.

I Selected this merchant because of their rating and price/product availability - even though slightly higher than lowest price. I bought a camera, battery pack, and flash cards. The site indicated free shipping, as did my basket. Following my order, I was charged $30 for shipping. When product arrived, only camera was in box, but invoice indicated all items should be in box and my card was debited for all items. Despite MULTIPLE attempts, merchant does not correct error or even communicate status. Charges remain on my card - I have since had to purchase the other items elsewhere and learned they were about 1/3 the price the merchant was charging.

To begin with I'd like to say I am always skeptical, especially when I buy something "sight unseen". These people deliver exactly what they imply. In the world of competitive pricing, its the unique combination of price and customer service that is undeniably irreplaceable. Zach answered all my anal questioning with patience,respect (even though he educated me on the item of interest) intelligent answers and all with a friendly attitude. He offered me a deal that was unmatchable. Even the shipping was fast!He represented his employer admirably. Good business all around! Thank you Zach and Blue Switch Digital! I will most definitely buy again from you!

I was skeptical when I had to call after placing an online order. The sales Rep. offered me some good values I accepted And some things I didn't. There was no pressure for the ones I refused. The camera was delivered as promised complete. I will return for my next camera.

Great on-line ordering, customer service was average. Tracking packages is a bit tedious. My only regret is getting the order processed and shipped. It has taken from the time of ordering 9 days and still no product. I don't really understand. I am only 2 states away from NY. I am still waiting for the products ordered!

Excellent on-line merchant. Fast and courteous service.Was called day after placing order to confirm and offered accessories but no pressure selling. Fast delivery. Less than five days and well packaged.

Everything was priced and delivered as promised. Call to confirm online sale included some upsell on phone but salesman was very nice and not at all pushy. I ended up buying some other things that I was going to purchase from another source.

I received the Fuji E550 I ordered today. It was exactly as described and worked perfectly right out of the box. I was a little hesitant about ordering from you so I tried to call but got no answer, but after reading your customers comments about how satisfied they were, I took a chance anyway. I ordered on your website and received a confirmation call back within a half hour and an email apology for the phone not working. The next day I received an email confirmation of shipping and a FedEx tracking number. The camera arrived on the day FedEx said it would. Your price and service were excellent and I will definitely tell my friends and order from you again!

Thanks for the great deal.

Bob Watts

Enterprise Photos

Camera became defective after less than six months and their return policy does not honor one year warranty. Have to now deal directly w/manufacturer to try and get camera replaced.

WARNING!!! You might get cheaper, but the bricks and mortar store in your home town will take it back!

I learned this sad fact after I bought/returned camera to local store and fell for buying this thru blue switch digital cheaper.

Well, for the reviews I read about this company, I wasn't sure. In fact, I accidently placed an order for Canon A85 @11/7 evening with free shipping! Called right after to an 800 number to "speed up" shipment. Well, just wanted to sell me some accessories which I declined. Then I realized I ordered from a wrong website. But decided to give it a try.
Card charged 11/8. On 11/9 received shipment confirmation e-mail for ground shipping sent 11/8 with FedEx tracking #. Estimated on 11/11. Yes, it arrived this morning!
Decent price & fast shipment.

First time buyer using an on-line store. From the beginning (ordering my Olympus c765) to shipping to receipt, everything was perfect. I shopped numerous web sites and found the best price with zero shipping charges. Blueswitch Digital sent me an email with a quick link to my shipping information and within 4 business days of my order I received my camera equipment brand new in perfect condition as advertised.

My shopping experience with Blue switch digital was fantastic. I ordered my Nikon Coolpix 3700 for a great price and I was asked if I needed accessories to add with the order. Incidentally I had all the accessories because I owned a similar camera before it was stolen. These folks offer unbeatable deals on the Internet and they are in the business to make money just like anybody. I recommend you give em a chance to prove themselves.
My camera was shipped free in addition the salesman gave me free of charge expedited delivery and the camera arrived in 2 business days.

Products they say are in stock are not. Shipping times are not met. Will work with you to correct problems and very nice about it, but they need to be more organized. Need more communication between their shipping and stocking departments.

Blue Switch Digital is practicing "Bait and Switch". While the price of a Canon PowerShot A75 digital camera is listed at $167 a several shopper sites, their site lists it at $179. I called their 800 line and was told that they had received a price increase for Canon, but had "just not updated the shopper site listings yet".

I had a great experience shopping at Blue Switch Digital.
Had no problems with shipping and no problems with order.
I got my order on time, and had no problems with customer service.

I ordered the canon powershot a95 big apple package from BSD on a Sunday night. The package included free shipping. An order confirmation notice was received the next morning along with instructions to verify the order by telephone. BSD's operating hours are limited, so I waited until around 11:00 am to call them. I got through immediately and confirmed my order with Manny, who was polite, and did try to 'softsell' me some additional accessories but took no for an answer without further hassle. I then received a FEDEX shipping confirmation by email and was able to track the item on the FEDEX website. I received the items in 3 days (even though the standard shipping window was longer). All items received were correct, packed in peanuts and undamaged. The price of the camera was one of the lowest I could find on the net (consider shipping charges when you shop!). I purchased the additional starter package even though the price of the items was average - I live in a rural area and convenience is also a factor. Overall, my experience with BSD was very positive. Hope this helps in your decision.

How can I explain it. Flawless!!! I ordered a big apple kit thursday afternoon for overnight and got it friday. I love it, smooth transaction with tracking provided via email.

I will never buy anything from them and would not recommend anybody to buy stuff from them. I placed an order more 22 days ago. They claimed that the package was lost during shipping. For this reason, I have to wait until they get a check from the shipper, then they will send me another package.

They claim that I can't cancel my shipment because it is not they fault that the package was lost during shipment

Don't buy stuff from them.

Having read reports of pressure selling, I was determined not to buy more than the item I wanted which was a Sony DSC-T3 camera. I phoned Blue Switch Digital and dealt with their Salesman named Manny. He was most helpful and very knowledgable. He did recommend a 128mb Sony memory stick and since the camera comes with limited memory I agreed to buy this provided it was at a good price. In total I got a very good deal and the goods were delivered by Fedex 2 day service. I ordered goods on Wednesday afternoon, they were dispatched that evening and were delivered to me on Marco Island on Friday 5:30pm. All promises were kept and I can recommend you get in touch with Manny for good service.

I recently bought two digital camera from Blue Switch Digital, and the experience was excellent. The shipping, communication and cameras were perfect! The young man that I spoke to on the phone was very helpful and answered all my questions. I tried to order from A&M PHOTO WORLD, but they deal in false advertising and tried to raise the price by $300.00 after I called to confirm the order. They are a bunch of crooks! I highly recommend Blue Switch Digital and I will use them for all my camera needs in the future! Thanks for your great service.

I ordered a digital camera on a Wednesday and paid for two day shipping. After emailing and calling to "confirm" the order (call was used to try to sell me an extended warranty), I was promised that the already late package would be shipped out "next day air" that same day, Monday, and I would receive it by Tuesday. Package was never shipped! I cancelled order Thursday. No reason given for camera never being shipped.

I had a friendly and knowledgeable salesman(Jerry) guide me with my camera purchase-a Minolta Z2. They didn't have the cheapest price but after a minute or so of questions I felt comfortable. He didn't hurry me and had patience with my questions. He recommended several items for that camera and I did purchase a few of these. Every thing I ordered was included and arrived on time. I would buy again from Blueswitchdigital.
Ray Harris

It took 11 days to get the camera.They sent the wrong one. I was put on hold for one hour, then disconnected before reaching customer service. I made multiple attempts and hours of time before reaching customer service. Was told to send camera back and I would be reimbursed for shipping charges. Never was reimbursed. They do not respond to emails.

Excellent service, great price. The order was exactly as I placed it, and I received it more quickly than I expected. I would definitely order from them again.

great delivery speed, extremely fast.
excellent safe packaging, everything accurately stored.
pleasant and courteous customer service. thanks Manny, you're most kind.
the quality of the product is very good. and far the best deal on the net.

Great service to fix a little mistake and saved me money on shipping. Nice job guys will come back again

Called to place an order and ask a couple of questions, was told i could place the order but i had to call customer service to ask any questions, told him it was just two simple questions, he said hold on, 5 minutes later i hung up. would not do business with a firm like this, what if i had a real problem or questions

I just wanted let you know that I am very pleased with the quality of service I received with Blue Switch Digital. Manny who helped me was very helpful and pleasant to work with. I was in need of a camera very quickly to take pictures of my new granddaughter before I left to go back home, and he was very helpful in getting it to me overnight, and he did. I was able to get the pictures I wanted. Thank you so much.
Linda Bawden

Ordered 2 Nikon Coolpiks 3200s as Christmas gifts. The price was right, including free shipping, and no high pressure sales tactics in the confirmation call. Cameras were received earlier than promised! Their phone rep was polite and helpful. This was completely opposite the bad experiences I had with Starlight Camera and Best choice Digital.

I was very pleased with their customer service. They shipped my Sony DSC-T33 as they had promised. Originally there was a slight delay in shipping my merchandise due to upgrading their shipment center. They not only had the best price for my digital camera but they were very accommodating. And best of all they upgraded my Sony to a more expensive and better looking camera at no extra cost. Thanks Blue Switch Digital.

I recieved my order two days earlier than expected. I made my purchase by phone and the sales person was very informative. I recieved exactly what I had ordered. All expectations were met or exceeded. I just did not have any problem at all.

I recently bought a digital camera from them and the experience was excellent. The young man that I spoke to on the phone was very nice and very helpful. I only wish they would NOT push the extended warranties. I ordered the camera on it arrived on Wednesday. I was shocked at how fast the service was and how easy I could track its progress to my home.

I tried my best to place an order for Canon PowerShot SD300 on the phone. First, I spent about 5 min on the waiting line. Then the sales person collected all the information about the order, but the credit card number, then he just said that I have to wait a minute (without asking an apology or asking if it is ok with me, which is rude...) and put me back on hold for 10 minutes, after which I've been disconnected. I value my time, and 20 min is a lot, and I don't want to waste it again with this merchant. Sorry....

Speed of delivery was superb. I was worried whether camcorder would show up by Christmas. I ordered on 12/21 and it came by Fedex on 12/22. The telephone sales person was extremely helpful. I purchased it as a gift so I haven't tried it out but the service and purchase experience was top-notch.

I ordered an extra battery for my digital camera when I spoke to the sales person KEN he said I will give you Sony battery for 99.99 Sony NP-FR1 Info Lithium Battery which is 129.00 in the market. But when I opened box I got other brand which may be much cheaper in the market. They cheat on the Accessories. Be careful.

They work with you but they waste your time.

They take the orders with out having the stock and they will keep you waiting. I canceled my order after waited for one week just to ship from them.

I ordered a canon eos digital rebel from blue switch and was very happy with the service. price was best i could find. website clear and generally easy to navigate. the initial contact i had by phone was quite pleasant and polite. the followup call i had to make to confirm my online order was a little annoying because it was obvious that it was primarily an attempt to get me to buy accessories etc that i didn't want. the fellow i spoke to was a little pushy but maintained his cordiality through all my rejection of his offers. camera arrived quickly after that. all in all, i would order from blue switch again no hesitation.

TERRIBLE. The worst of the worst. They won't let you get away without buying warranty and other stuff. I give them 0 out of 100. The worst bar-none because they charge more after making the order. $700 camera will land you $1000 in the hole. Mark, Stevie..it does not matter who they are. They will not help you. 5% cancellation charge means they make $45 dollars of of me if I cancel it or $200 loss on my part for paying too much. I am so Frustrated right now. I have made complaints to my usual organizations and watch groups. These guys got to get shut down to prevent people from getting scammed.

I ordered a camera on the morning of December 14 and had it by the afternoon of December 15 (at a very busy time of the year) for a nominal FedEx cost of about $7. Very easy order to place by telephone. I was pleasantly surprised and would consider using them again if needed.

Everything worked great, they are not one of these highpressure camera shops out of Brooklyn. I did have to do a phone confirmation which seems silly with internet ordering but it seems all these electronic shops require it. And although they mentioned them, they did not give me the hard sell on accessories. They also did not try to switch it with a non-US camera without warranty. Because of a Jewish holiday, there was a question as to whether I would receive it within the 10 business days promised, I explained that I had a flight on that very day (the 10th business day from my order), so they upgraded my shipping at no cost as they were worried I might not receive it in time. Customer service was very good