Worst customer service in the EASILY. I live in Australia and visit the USA a few times a year. I ordered 2 x Fuji F440 at about $230 each in NOVEMBER and they were to be Fedexed to my Alabama hotel for when we checked in Not there when I ...
After doing a lot of research, I decided to order from Blue Web Digital (or as they are also known Blue Switch Digital) because they had reasonable prices and had much better customer ratings than those with comparable pricing. 1st for the positives: ...
I ordered two times from Blue Switch Digital. The first time was great. I ordered a Canon A75 package for a gift and it arrived two days later with no problems. I recently ordered a Canon A95 for myself and with this company you have to verify the order ...
I ordered the Olympus Verve digital camera on Monday evening and it arrived at my apartment merely THREE days later! It was incredible! I live in Chicago and had it delivered via free shipping. The only slightly sketchy part was that they said I had ...
I ordered a Canon S500 Camera with them. The order procedure was quite easy and fast. The customer service was good (I use it only to verify the order by phone). The deliver was on-time. The good was exactly as was described. More detail: Blue ...
I was seeking to purchase a new USA warranty Sony Cybershot DSC-T3 at the best possible price online, but after reading through a lot of merchant reviews on this and other shopping sites it seems there are just a huge number of horror stories. Well, I ...
This is a very deceptive store - after I saw they are selling Canon Digital Rebel for 739.99 and with free shipping advertised on their website, I decided to call them to verify a couple of questions (since I don't see the Canon rebate information on ...
I ordered a Minolta Z1 from them because the price was better than anything I could find on eBay. Usually, I can beat any price there but not this time. Mine was somewhat of a special situation. I live in a rural area with my mailbox on the road a ...
I ordered the Canon EOS 300D digital camera kit on Thursday night because it has one of the cheapest prices on shopping.com. I called Blue Switch Digital to confirmed my credit card the following Friday early in the morning. What I was impressed about ...
Do not under any circumstances buy from these thieves. by theduckster ,Apr 27 '05
Camera became defective after less than six months and their return policy does not honor one year warranty. Have to now deal directly w/manufacturer to try and get camera replaced.
WARNING!!! You might get cheaper, but the bricks and mortar store in your home town will take it back!
I learned this sad fact after I bought/returned camera to local store and fell for buying this thru blue switch digital cheaper.
TERRIBLE. The worst of the worst. They won't let you get away without buying warranty and other stuff. I give them 0 out of 100. The worst bar-none because they charge more after making the order. $700 camera will land you $1000 in the hole. Mark, Stevie..it does not matter who they are. They will not help you. 5% cancellation charge means they make $45 dollars of of me if I cancel it or $200 loss on my part for paying too much. I am so Frustrated right now. I have made complaints to my usual organizations and watch groups. These guys got to get shut down to prevent people from getting scammed.
Best dealer I have used in a long time! by skivvy9 ,Apr 09 '05
I recently bought two digital camera from Blue Switch Digital, and the experience was excellent. The shipping, communication and cameras were perfect! The young man that I spoke to on the phone was very helpful and answered all my questions. I tried to order from A&M PHOTO WORLD, but they deal in false advertising and tried to raise the price by $300.00 after I called to confirm the order. They are a bunch of crooks! I highly recommend Blue Switch Digital and I will use them for all my camera needs in the future! Thanks for your great service.
I definitely would recommend buying from them. by pmusa999 ,Mar 23 '05
I was very pleased with their customer service. They shipped my Sony DSC-T33 as they had promised. Originally there was a slight delay in shipping my merchandise due to upgrading their shipment center. They not only had the best price for my digital camera but they were very accommodating. And best of all they upgraded my Sony to a more expensive and better looking camera at no extra cost. Thanks Blue Switch Digital.
I wouldn't recommend. Customer service is not good! by tomthrasher ,Mar 01 '05
I am a very disappointed customer. I ordered a Canon Power Shot S1 IS camera in early February including several accessories. The entire order was close to $550.00.
When it was finally received almost 8 days later, they sent me the wrong memory chip. I talked with customer service 3 times now and still do not have the chip. I returned the wrong one the day I received it and they would not ship the correct one until the received the wrong one. Is this customer service???
They received the wrong chip on Feb 22nd per their customer service folks. Here it is March 1st and I'm still waiting for the correct one. I called today and was told that Mark in Customer Service was the only one who could help me and he won't be in until tomorrow. Another day shot! When I asked for them to overnight the correct chip because it was their error, I was told that was against company policy. What customer service.
I was offered $20.00 off on the next purchase for my inconvenience. I DON'T THINK SO!!
Awful, stressful experience, lousy customer service by zeuslucy ,Jan 20 '05
It took 11 days to get the camera.They sent the wrong one. I was put on hold for one hour, then disconnected before reaching customer service. I made multiple attempts and hours of time before reaching customer service. Was told to send camera back and I would be reimbursed for shipping charges. Never was reimbursed. They do not respond to emails.
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