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by brainstein , Aug 21 '07
Stay away from these guys. Buy somewhere else -- anywhere else. I ordered a camera 6 days before I had to have it due to an upcoming trip. To make sure it was there on time I paid extra for FedEx shipping. 5 days later I got a call saying it hadn't ...
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by Andrew , Jan 29 '03
I purchased a Minolta DiMAGE Xi camera on a Saturday when the store was not open. On Sunday afternoon I made a phone call to make a change to the order and the change was accepted without a problem. I have now receied the order in less time than was...
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by gsuse , Jul 07 '03
After reading another reviewer's experience, I believe Butterfly Photo is intentionally making this ...
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by kbmom , Oct 16 '06
What ever you do, don't pay for expedited shipping. I ordered a camcorder on a Friday. Butterfly's website says that most orders ship in 24-48 hours. I get a call the following Tuesday that my camcorder will ship the next morning (Wednesday). Since ...
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by lovespekes , Jul 25 '03
I purchased my Sony V1 from this company and am very happy with the low price of the camera and the ...
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by arturosteph , Aug 28 '03
I just received my camera and had no problems ordering. On line ordering is easy and I did not have ...
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by hpeckham , May 27 '07
Butterfly Scammers would be a better name for this company. I order a Sony HDR-FX1 CamCorder. After the typical upsell attempts and delays it was finally shipped. When it arrived (via DHL) I noticed items moving around loose in the box. A piece of ...
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by wgtjr , Aug 02 '07
Delivery speed was fast. Order was accurate. I received a post-purchase phone call from their sales person trying to upsell a bunch of things, which is a minor annoyance. The real issue is if for any reason you have a post-sales question or problem. ...
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by hvymtlgrl87 , May 18 '09
On 4/12/09, I place an order with Butterfly Photo for a Black Olympus Stylus 8000. I chose their free shipping method which was 5-7 business days. I received the camera on 4/16/09. I realized that the camera was the wrong color the same day. Upon further ...
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by mtngeo , Jun 02 '03
Ordered over a long week end and had to wait until Mon to confirm. To compensate, the shipped the item 2-day. Great...
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by dkfd3s , Aug 01 '07
I ordered a Canon PowerShot SD1000 as a gift for my brother late o a Sunday night from butterflyphoto.com because they had a competitive price and I wanted to do business with a smaller retailer. That was my mistake. 2 days after I placed the order, I ...
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by scottwilson2 , Nov 23 '07
I would definitely recommend this website! Great price! Amazingly fast & free shipping! I tried Camera Addict, but they turned out to be HORRIBLE. So I went to butterfly photo because I remembered my mom bought a camera from them before... I went there, ...
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by nofatum , May 22 '07
I have ordered from Butterfly Photo in the past, both for myself and others, and have had good luck. Good price, fast service, and professional suggestions was my experience. However, On 05/03/07 I ordered a Canon XTI and Sigma lens along with ...
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by dtessin , Mar 26 '09
Customer service clearly implied they did not want my business. After finding a digital camera I was interested in purchasing online at www.butterflyphoto.com, I called their customer service line to clear up some unclear information on the website ...
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by techy911 , Jun 11 '08
I ordered a nice camera from Butterfly photo.com and never received the order. Two days after the order I received a sales call from some jerk who tried to sell me a camera bag and a camera jacket. He then lied to me saying the three day delivery ...
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Jul 23 '04
smooth, easy, no problems at all! I had no problem creating an account, or finding my product, or receiving it.
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Jul 23 '04
Was contacted by the merchant about my purchase, and when I called back, recieved no answer. I left a message asking them o please call me back, but never recieved a call. However, I did get my purchase in a timely fashion, so had no affect on that.
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Jul 23 '04
Despite the typical call-back sales pitch, it was a monor inconvenience, considering the great price.
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Jul 23 '04
Ordering was easy. Product shipped in a timely manner. Arrived as expected. Overall a good experience.
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Nov 09 '04
I received my order very quickly! I had a problem with the camera, and they gladly helped me along with the exchange process. Very friendly people and excellent customer service.
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Jul 23 '04
Great prices- very friendly customer service- easy surfing on their website
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Jul 23 '04
No problems with the order.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Jul 23 '04
Great service and low prices. Brand new merchandise with full USA warranty and all standard accessories. I would definitely shop there again.
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Feb 20 '07
I purchased a Sony digital camera from Butterfly Photo. Just like most people's experience, after I placed my order online, one of the sales men called me to try to sell me the extended warranty and some extra accessories. They were not that pushy though I did not buy any of the extra stuffs. I received my digital camera five days after I placed my order. That?s pretty quick. Though I don?t like the sales guy to call me before they ship the products, their overall service is good.
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Mar 02 '07
it was all good except for the the effort to up-sale me. i found that to be VERY irritating. i also didn't care for the tracking as well as ups but that is not a big deal. for the most part it was all good except for the soliciting.
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Jul 09 '04
Good transsaction. Thanks a lot. Excellent product.
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Jul 09 '04
Overall a good experience, though the processing time was a bit longer than expected.
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Jul 09 '04
The purchase process was painless, but REALLY I didn't like that the merchant called trying to upsell me on more items. I thought that the merchant representative was very pushy on the phone.
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Jul 09 '04
Great service. Received follow-up phone call, but no hard pressure to make additional purchases.
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Jul 09 '04
Excellent. It was my first on-line purchase. Did receive email to call them for verification of shipping address since had sent to different address. In reference to "arrival time" above you need to include arrived earlier than expected. I opted for free shipping and they sent it on two day delivery (no charge).
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