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by dseiger , Jul 31 '07
I purchased an Infocus IN72 from this company that was advertised as brand new with a full mfg warranty and eligible for a $200 rebate. After I placed the order the next day I received a phone call while at work to confirm all shipping information. This ...
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by sunny122 , Aug 21 '08
I have never encountered such shady and outright fraudulent business practices. Called them on 8/11/2008 about Samsung LN46a650 on Butterfly Photo site for $1674 with free shipping, rep assured me TV‘s "brand new”. I placed the order online and gave ...
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by arizonashopper , Jan 09 '07
It has been a week since I ordered my Samsung 32" LCD TV from Butterflyphoto.com and supposedly the item shipped today. I got a confusing email from customer service saying it shipped via DHL with a tracking number and then later on there was a note ...
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by cautery , Mar 06 '08
ButteryFly Photo sucks!!! (No matter how they hide or how you buy) Typical NY/NJ Camera ripoff joint. In this instance they hid behind an eBay ID with a 47pos/1neg rating. Sold me the camera. I paid for it INCLUDING expedited shipping. Waited 2 days, ...
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by missmichelle , Oct 25 '07
I've had good customer service with this company before, but I actually just got off the phone with one of their representatives, Kevin, and it was the worst customer service experience I've ever had. Don't ever go through him for help. He talks down to ...
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by davpayne , Jan 15 '09
Be really careful shopping here. These guys will sell you goods and now use the economic standings in the country to hide behind no responsibility for what they have sold. In fact anything bought prior to August 2008 is being said to not have anything to ...
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by doublee3 , Dec 30 '08
Quick , easy, and accurate... I live two hours away from the shipping location in NJ and it shipped to my house in PA 29 hours and 15 minutes from when I ordered it using the free shipping option on 12-30-08. Camera arrived as expected, new in box. The ...
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by maxheadron , May 19 '07
"I purchased a camcorder a few days ago from them at a decent price though it was not the lowest. The problem I had with them is when purchase was made via internet they made me contact them. Once I called them they tried to sell me a bunch of ...
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by jenerationh , Jun 24 '08
Butterfly Photo was the worst online experience!!! After comparing prices online, I decided to place my order for a 42" plasma tv with butterfly photo. I ordered over the phone with them and of course was sold the warranty with the promise of ...
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by jmkaba , Jun 30 '08
DO NOT BUY FROM THIS STORE!!!!!! The prices may be cheap but the customer service and shipping is horrible. I ordered a new AV receiver on June 17 and two weeks later it still has not shipped. I called after the first week of not arriving only to find ...
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by holyman72 , Jun 12 '03
I called more than 10 times but never got a chance to speak with customer rep. I waited more than ...
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by crazedhawk , Dec 19 '07
I read some of the on-line reviews and decided to move forward with the purchase but was a little worried that the transaction would be less than smooth. I purchased the HG10 camcorder. I ordered the item shortly after 5pm on Friday evening (used ...
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by btsave , Jun 11 '03
Very easy to navigate and order from website. Salesman who called was very helpful, delivered rapidl ...
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by neromom , Jul 26 '03
Excellent service when ordering, very negotiable on extras desired such as extended contract and 256 ...
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by stdemario , Aug 28 '03
I've done a fair amount of online shopping in the past and know that the best approach to buying any ...
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Jul 09 '04
Great service and good prices. This is my third purchase with them. I will be ordering again soon.
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Jul 09 '04
Got a great deal! I researched the price comparisons with several different places and found butterflyphoto.com to be much cheaper. I was refered this site by a friend and can see why she bragged on you so much!
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Jul 22 '04
Butterfly Photo customer service called my office phone number in order to sell me additional items I didn't order. I didn't appreciate the distraction at my place of work.
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Jul 10 '04
I ordered a camera on Wed. Had it on Friday, spoke to them on Thurs, they said to call them when I got the camera if I had any questions. They were courteous, professional, and prompt.
I have already recommended them to several friends.
Thank you!
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Jul 10 '04
No problems with the ordering process - and I got the best price.
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Jul 10 '04
Great selection of products at great prices. Thanks.
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Jul 10 '04
I really got a good deal and customer service was outstanding
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Jul 10 '04
We shop online a lot. Usually you either get a good price or good service. Butterfly Photo had both. WIll definitely buy from them again. Tom, Phoenix AZ
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Jul 10 '04
Good prices but very very bad service, if you try to call them, you're have to talk with at least 10 people, all know nothing at all and the end, your order is cancelled for unknown reasons. They couldn't tell my why. When I tried to buy the same camera at dbuys, delivery on time, good service. Avoid this merchant is all I have to say.
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Jul 10 '04
Shopping was simple, direct and I received my order on time and in good condition.
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Jul 10 '04
I was very pleasantly surprised and happy with the whole experience. The price was great and so was my digital camera. I will definitely recommend this company to others. Thanks
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Jul 10 '04
My shopping experience was very good. I had helpful service and quick response.
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Jul 22 '04
The transaction was quick and painless. After placing the order online I recieved an email requesting I call them. When I called they just confirmed the order and told me it would ship that day, they did not try to sell me anything else. The camera arrived faster than I thought it would. They have great prices and I had no problems with the order, I would definitely buy from them again.
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Nov 09 '04
Forces customers to buy accessories which are not appropriate. Sales representatives are harrowing and not friendly
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Jul 11 '04
Easy to find the products that you are interested in purchasing. All the specifications of the product are listed along with item. Total all around pleasurable shopping experience.
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