Sort by Rating |
Sort by Review Date |
|
|
by hau214 , Oct 13 '03
Fast delivery. Place order on the web on mid-night, Sunday and got the product on Thursday morning ...
Read the full review
|
|
|
by jmitchell01 , Aug 08 '03
Salesperson was very courteous and helpful with technical options and accessories without being aggr ...
Read the full review
|
|
|
by mariwinn , Aug 08 '03
Don't shop here if you are sending item(s) to different state than one in which you live. One compan ...
Read the full review
|
|
|
by lamberew , Aug 12 '03
The are a little pressured (e.g. recommending service contracts) but reasonable. I liked their care ...
Read the full review
|
|
|
by ladytolle , Aug 09 '03
I have already recommended this site to a friend, and he has already bought a Canon G5. Customer ser ...
Read the full review
|
|
|
by timo84 , Aug 06 '03
I am very satisfied with the quality of product and ease of ordering at Butterfly Photo.com. The on ...
Read the full review
|
|
|
by rhr235 , Aug 07 '03
Butterfly Photo had very competitive prices. The website had secure and an easy ordering system. A r ...
Read the full review
|
|
|
by aaa235 , Aug 08 '03
I've been buying online for over 5yrs now, and this was one of my best experiences to date. I recei ...
Read the full review
|
|
|
by tb235 , Aug 08 '03
Awesome service! I reviewed and reviewed camcorders to fit my needs and by the time I decided on on ...
Read the full review
|
|
|
by phillyman , Jul 03 '03
After ruling out the bate and switch companies, Butterfly had the best price on this camcorder. I p ...
Read the full review
|
|
|
by namarler , Sep 02 '03
I don't know too much about cameras so I called the customer service and the salesman took the time ...
Read the full review
|
|
|
by chrisfl , Aug 12 '03
Ordered my Sony TRV 33 camcorder this morning and was called by Butterfly's very helpful rep. Joey t ...
Read the full review
|
|
|
by reagentmel , Sep 18 '04
I experienced the bait and switch techniques with the accessories. I paid $40 for a $20 battery, because I believed I was buying the brand name product, and getting it at half price (as they told me). Not only is it not the brand name product, but it ...
Read the full review
|
|
|
by justynblevin , Sep 30 '03
I highly recommend Butterfly Photo. I got my camera in a record breaking amount of time and it is ex ...
Read the full review
|
|
|
by sutoysmith , Aug 01 '03
I've found that $1350 seems to be the price point, below which you start running into scammers and g ...
Read the full review
|
Sort by Rating |
Sort by Survey Date |
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jul 16 '04
Very good. I would purchase from this site again.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jul 16 '04
Everything went very smoothly! I was asked if I wanted to buy any memory or a second battery when I was called to finalize everything. I was happy that the salesman was not too pushy when I said I wasn't interested. Thanks!
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jul 16 '04
I will not use this merchant again, because following my purchase, instead of processing the order, they called my office phone after hours to leave me a message. I was out of the office for a few days, so I had to get back in and return the call only to hear about other products before they would ship my order. I found this to be completely unacceptable. If that is their policy, it should be clearly stated somewhere. I was most frustrated by this unnecessary delay.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jul 16 '04
BUTTERFLY PHOTO WAS EXCELLENT TO DEAL WITH. I RECEIVED A CALL FROM THEM THE DAY AFTER I PLACED MY ORDER TO ENSURE ALL OF MY INFORMATION WAS CORRECT. THEY THEN CALLED ME BACK LATER THAT DAY AND TOLD ME MY ORDER WAS SHIPPED. I RECEIVED THE ORDER ON DAY IT WAS PROMISSED. I WILL DEFINATELY SHOP WITH BUTTERFLY PHOTO AGAIN.
MICHAEL J. MCGRADE
BOCA RATON, FL.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jul 17 '04
Excellent Pricing and no gimmicks. I had received the item as described.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jul 17 '04
Terrific price on camcorder, but not on accessories. Tried to keep this an all internet transaction, but was required to make phone calls to complete order. Merchant made up for delays by expediting shipping.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jul 17 '04
The product arrived one day earlier than courier indicated.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jul 17 '04
Found what I wanted. Paid attention to the reviews of other shoppers. Received my camera in record time!
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Nov 04 '04
Merchandise, price and shipping were fine but high pressure sales call to upsell accessories and extended warranty was a big turn off. Will not recommend to others.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jul 17 '04
Fast,courteous&friendly service.Delivery was on time as said.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jul 17 '04
Both the shopping and delivery are good and in time, but there's little problem with the online order tracking.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jul 17 '04
Good service and excellent pricing. There was a bit of an unusual issue with charges to my credit card, but in my favor! They were courteous and helpful and expedited shipping when an unexpected delay occurred. I was very pleased with the service and results and would definitely shop with them again in the future.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jul 17 '04
Service was better than excellent - one of the best I've ever dealt with. I spoke with Ken - he wanted to insure I was actually the person with the credit card. He rushed the order since it was a birthday gift so it arrived a day sooner than expected AAA sale
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jul 17 '04
The item arrived very quickly, even with the standard shipping. A phone call to confirm the order was required, but the salesperson was very pleasant and did not try to sell me any additional items. The price was terrific!
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jul 17 '04
I ordered the camera and space battery on line. I received a phone call from Butterfly suggesting a supplement package that included two additional lenses, however, I already had extra Canon lenses as a result of owning other Canon cameras.
Read more
|