I was in the market for a Sony DCR-HC40 camcorder. I have no loyalty to any online store and always go for the lowest price among trustworthy retailers. Having run a search on Dealtime (Shopping.com), I found that ButterflyPhoto.com offers the lowest ...
Ordering was easy and delivery was within a week. Customer service was only fair. The sales representative was impatient when I requested more information about accessories I was interested in purchasing. Within a month of purchase, I had a problem ...
On 8/25/04, I ordered a Panasonic VDR-M50 digital camcorder from butterflyphoto.com. On 8/26/04, one day later, it was delivered to my door! The shipment contained exactly what I had ordered. Not only was their price $303 lower than many major ...
After reading dozens of reviews on various camera stores I decided to order from Butterfly Photo. They were offering a great price that included free shipping and their assurances of none of the devious tricks we've all heard about. The name "Justin" ...
Shopping for a Nikon Coolpix 3700 digital camera, I found it for $282 on Butterfly Photo. It retails for $399. There was an additional $100 Nikon rebate, making this camera half off suggested MSRP. Seemed too good to be true, but so many people on so ...
I almost didn't order from Butterfly Photo. The first two times I called I was put on hold and minutes later got disconnected. I figured the third time was a charm. I got connected to Justin (extension #214), who explained they were having trouble with ...
A short story summarizing my recent experience with Butterfly Photo.com should serve as an enlightening review. The Story I've been looking to purchase a digital camcorder for some time. After very thorough research I determined the model I ...
I researched the cameras I wanted via the Internet. I decided that the FZ20 from Panasonic was the camera for me. I wanted the more traditional black because everyone else seems to be into silver. Thank you Panasonic for giving me a choice! On a ...
SLEAZY seems to fit this outfit. I located a battery grip on their website and noted that it was "in stock". My experience has shown that I must call this outfit to determine if the item was "really" in stock. Reason being that most of the time, "in ...
The ordering process was easy enough, but the delivery process was terrible. Here's a timeline: Tuesday night: ordered a PowerShot S60, ground shipping. Thursday: tracking page still said "billing", so I called. ButterflyPhoto said there was no ...
I ordered an item that was billed as being "in stock" and received a confirmation indicating that shipping information would be sent to allow me to track the order (I needed the camcorder in 10 days for a vacation.) I received an email to call ...
Unlike some of the other buyers here, I had a perfect experience with Butterfly Photo. When I read some of the comments here, I talked to them about it. They gave some examples of competitors that don't just upsell but actually REQUIRE that you make ...
I called this store wanting to buy a Panasonic VDR-M53 camcorder. The guy answering the (his name was Tom) was very good, he knew immediately what I was talking about, took my name down and although my name is very difficult to spell, he had no problems ...
After reading some reviews here, I was a little skeptical about purchasing. The price was the best, so I figured that there was no harm in calling. Mike answered the phone. Not the friendliest guy, but I was shopping for a camera, not a camera AND a ...
I chose Butterfly Photo based on various price search engines, paying some attention to the vendor ratings and what I got from quick review scanning. Butterfly had reasonably good reviews and ratings and a good price for the Nikon Coolpix 5700. I ...
Excellent follow-up: later the same day I was notified via e-mail of a sale not even on the Web site yet, through which I was able to get an XD Picture card at 30% off retail! Great prices, reasonable shipping costs. Great transaction over all Read more
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Aug 02 '04
Bought Nikon coolPix 4300 on line 07/16/04. Camera was represented to be in stock. Camera is still represented to be in stock on Butterfly's web page.
In fact it is not in stock and repeated calls can not ascertain when it will be in stock...purportedly in stock "in a couple of days".
Also.... a big negative.. Butterfly ran the charge through on the card immediately.. not as commonly done when the product ships...
So now I have to watch for the credit... If I don't call VISA to get the charge stopped..( which I think I might do anyway..)
Piss poor.....serves me right trying to save 50 bucks.. Read more
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Jul 09 '04
Pleasurable
The customer service agent was knowledgeable, courteous, and helpful. Read more
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Aug 06 '04
Very good experience overall. I made total of 3 or 4 calls through out the ordering process since I placed the order on July 4th and I needed the order to be processed and shipped for the very next weekend. The New Yorker's manner is a turn off when you try to explain to the the changes on the shipping method (for some reason it process the ground service even as I select the overnight shipment in the first place). Nevertheless the quality of the product is good and the price is right. I would buy from them again for the next purchase. Read more
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Jul 09 '04
initially tried to place the order over the phone, but had to wait for someone for 20 minutes. when the guy finally picked up my call, he placed me on hold and then dropped my call. This happened 3 times. I instead placed the order online, which is much less painless. Read more
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Mar 09 '07
They delayed my shipment for 72 hours because they wanted to up sell me on accessories. After cancelling my order with them because of the delay, they sent it anyways despite telling me it was cancelled. Read more
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Jul 09 '04
Customer service was very good and was able to speed up the placement of my order due to impending travel on my part. I would shop here again. Read more
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Jul 09 '04
It was a good experience, the price was good and we received our camera quickly.
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Jul 09 '04
Delivery was very fast and efficient. The sales phone call to determine the need for accessories was a little annoying, but could imagine some people likimg to receive it. Have not opened the carton yet. This is a replacement for a camera that was lost. So, I expect to be satisfied. Read more
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Jul 09 '04
very good in delivering the product, no pressure to buy. Read more
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Jul 09 '04
No problems. Agent was polite and no hard sell encountered. Read more
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Jul 09 '04
Excellent service. Everything was received on time and in great condition. Read more
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Jul 02 '04
Good selection & price, and great service. Have purchased several cameras at Butterfly.
Didn't have the manufacturer's case for the camera.
Would like the option to have Fed Ex leave the package without a signature. Read more
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Jun 28 '04
I had an email to contact Butterfly. I spoke with Peter who described a faster card for the camera. I purchased the card and let him know I was leaving for town and hoped to get my camera before I left. I got it before I left thanks to his efforts in upgrading the shipping. Thanks! Read more
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Jul 02 '04
I received a phone call to ensure that my order was correct before it was shipped and was also asked to verify my credit card information. I like the fact that the extra step was taken to safeguard my private information. I have no qualms whatsoever about shopping again at Butterfly Photo. Read more
Beauticontrol Butterfly Photo Album 4 X 6 408kathy Store NEW BeautiControl Butterfly PHOTO ALBUM 4 X 6 NEW BeautiControl Butterfly Photo Album This Album is a Great Hostess Gift, or for your o...
Satin Butterfly Photo Book Blue 40-page Post-bound Photo Album. Acid-free. Cloth Cover. Embellished With Embroidered Lettering. Features Page Protectors. Book Measures 12 3/4 X 12 1/...
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Butterfly Photo Frame Favors Minimum order: 1 item(s). Adorned with an enchanting butterfly, this elegant frame will make your guests’ spirits fly A true symbol of beauty, tran...
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