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by gesmone , Sep 27 '03
I DECIDED TO PLACE MY ORDER AT 5:55 PM. I SPOKE TO MICHAEL.AFTER COMPLETING MY ORDER I REQUESTED TH ...
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by mmcmilla , Jul 06 '03
Recently purchased the new Sony DCR-PC350 camcorder online from Butterfly. They were not the cheapest, but they had a high customer rating. Ordering on line was easy, and there was quick e-mail confirmation. However, I received a live phone call ...
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by lalama , Jul 24 '03
After a bad experience with another online dealer, I warily decided to give Butterfly Photo a try. ...
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by imgdirect , May 22 '03
I bought a Nikon CoolPix 5700 Digital Camera, and the sales person was Very Nice. Even though they wated to push other stuff for the camera, they could not push it on me. I wanted 2 cameras at first, but they said I could only get one per customer....
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by raspberryh , May 17 '04
I ordered my FujiFilm S700 online from Butterfly Photo (www.butterflyphoto.com). I got an email asking me to confirm my credit card number. I called, and a guy by the name of JOEY answered, sounding very friendly and pleasant. He told me he would throw ...
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by mbk_mbk235 , Aug 07 '03
Excellent selection, very easy to order, excellent cutomer service, and on time delivery. They had ...
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by decptt , Aug 24 '03
No problem when I ordered online. Just a bit problem when I called which I had been hold more than ...
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by ainaba , Sep 04 '03
Best online site to shop from. They cut out all the stress and reduce the headaches. Very reliable a ...
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by cinz214 , Aug 04 '03
Everything was really very quick and easy.I did not expect that delivery will come so soon. Thank yo ...
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by rebekahre3637 , Sep 04 '03
Great vendor to buy from. Easy ordering, took only 10 minutes and I had a wide variety of products t ...
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by ck235 , Aug 06 '03
These guys are fast and efficient. They like to sell the extended warranty and accessories, but are ...
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by kipherdrick , Aug 29 '03
This guys are great. I found the camera on the internet, called to verify that it was in stock and ...
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by dmccrea , Aug 12 '03
Customer service was very helpful and accommodating. Followed through on all commitments. No hard se ...
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by enschmid , Sep 02 '03
No pressure to buy a warrentee, customer service is prompt and to the point, item was in stock. Will ...
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by cutman54 , Aug 27 '03
BUTTERFLY PHOTO .COM WAS A PLEASURE TO BUY FROM. COURTEOUS AND PROFESSIONAL SERVICE ALL THE WAY.I WI ...
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Jul 25 '04
Did not the quality of accessory package purchased with the camera.
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Jul 25 '04
Website was well organized. Coupon shipped with order for future purchases. Paid for Ground shipping and received 2nd day air shipping at no additional charge! Very happy with purchase experience.
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Jul 25 '04
Definitely a positive experience; a credible, ethical retailer
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Jul 25 '04
Prices were good on product that I bought. Good service and ship time.
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Jul 25 '04
website good, shipped promptly. I would definitely purchase from them again.
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Jul 25 '04
Before shipping the order Butterfly photo called to verify the address and item ordered. During the phone call they asked if I was interested in other items, but were not high pressure about it. After the call the camera was shipped immediately.
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Jul 25 '04
I placed the order on their web site.I got a call the next day advising me that the camera had been sent. It arrived across the continent in 4 days.
There was no push by sales person to get me to buy accessories.
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Jul 25 '04
On-line interface was easy to use. No problems experienced. Merchandise arrived on time.
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Jul 26 '04
For myself, the most important reason for choosing Butterfly Photo was shipping cost. Even though overall purchase price was slightly more than one other merchant, seeing that Butterfly Photo didn't charge rediculous prices for shipping is what made me choose them.
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Aug 24 '04
The setback that I had was my bank thought that the purchase might be fraudulent and rejected the charge. After fixing the problem with the bank, I re-submitted the order and everything came soon enough for my trip.
They handled the issue perfectly.
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Jul 26 '04
Easy transaction, happy with my product.
Thanks.
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Aug 12 '04
They upgraded my shipping at no charge. They also called me to confirm the order and let me know when I would receive the camera.
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Aug 10 '04
Good Price but unacceptable shopping expericence took almost a month to receive my item. not recomended for customer service either.
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Jul 29 '04
Excellent Service, quick delivery. Great price !
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Jul 22 '04
The camera lens was delivered with a small chip in the glass. The camera wasn't what I expected, and when I emailed about a return, I was told that I had to call.
When I called, I had to talk to two people, and then they sent me a form which I had to complete, and pay a 10% restocking fee, and return shipping. It will cost me $150 for the return, plus $30 FedEx shipping.
So for $180, I got to try the camera, which is actually overrated.
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