Sort by Rating |
Sort by Review Date |
|
|
by brunobmw , Jul 18 '03
I choose Butterfly because they had the best price and the highest customer satisfaction rating. Jo ...
Read the full review
|
|
|
by kchmon , Jul 11 '03
I was sent a lemon camera and used the UPC for rebates and such while it worked for the first 12 day ...
Read the full review
|
|
|
by wvree , Jul 03 '03
I ordered an Olympus C-4000 Digital Camera on-line late at night. They called me the next day to ver ...
Read the full review
|
|
|
by eestiivi , Sep 01 '03
Ordered camera on-line last week. Representative from company called me to verify order and was very helpful.
I would buy from this company again w/o...
Read the full review
|
|
|
by maxestabrook , Sep 05 '03
Easy transaction. Item I wanted was in stock and shipped out the same day I placed the order. Item a ...
Read the full review
|
|
|
by earlkimes329 , Aug 28 '03
Butterfly Photo proves the theory that I have always said: before you buy on line read a vendors rev ...
Read the full review
|
|
|
by coolwater14 , Jul 31 '03
i ordered the camera the next day they called me and told me the order was shipped and didn't hassle ...
Read the full review
|
|
|
by williamt , Aug 08 '03
It is so easy to find out the item I like, and reasonable price. Even the customer service is effic ...
Read the full review
|
|
|
by quietmiser , Jul 07 '03
I live in hawaii and getting things over here is always iffy. every business either jacks up shippin ...
Read the full review
|
|
|
by angelatb , Jul 03 '03
There are several e-tailers to choose from, but I decided to purchase my Canon S45 from Butterfly. ...
Read the full review
|
|
|
by inmilligan , Sep 25 '03
Customer service does a fine job. I felt very comfortable ordering here because of how polite the sa ...
Read the full review
|
|
|
by raymondyutzy , Sep 10 '03
I have done a fair amount of on line shopping and not always am I happy with the end result. This is ...
Read the full review
|
|
|
by sheldonhartge , Sep 02 '03
A great site that came highly recommended to me. Very satisfied i shopped here because of great serv ...
Read the full review
|
|
|
by trinity7774 , Dec 09 '05
Very friendly customer service! Accuracy was great! Overall satisfaction met my needs for sure! I don't buy things online often, I'm a little leery on it. But they made it very comfortable for me! At the time, was the best price for my ...
Read the full review
|
|
|
by michaeldar , May 06 '04
Butterfly Photo Order Butterfly Photo's Web site contains your logotype and a 5 star rating. I rely on your ratings! I must say that there were no stars in the sky when the order came and I called their customer service. Please reconsider your ...
Read the full review
|
Sort by Rating |
Sort by Survey Date |
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jun 30 '04
This website had a great price for the camera and it was instock. I did not really like the phone call from the store asking me to purchase other itmes for my camera. I had fully investigated the camera purchase and knew what I did and did not need. Other than the phone call I liked the pricing and quick shipping.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jun 30 '04
Confirmed order with a telephone call. There was no pressure to buy additional items other than what I ordered. Camera was in a sealed box and a great company to deal with.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jun 30 '04
Excellant no problems 3 orders so far all delivered on time and exactly as ordered at good prices
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jun 30 '04
I was happy with the service form Butterfly Photo.com in general. However, I did not appreciate the phone call that I received following my on-line order. The company called in an attempt to convince me to buy more than I had ordered. This was annoying and definitely turned me off of the company. Furthermore, the person who called was pushy and rude when I stated that I did not want to add to my order, telling me that there were all sorts of other items he was not telling me about, as if this should make me feel better. I want to order what I want from a web source and not be hassled later about my choices and about spending more money. This experience alone would keep me from shopping at Butterfly Photo.com again.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jun 30 '04
Awesome product,great price.Order comfirmed by e-mail
and a follow up phone call to see if I needed anything
else shipped with the order.(it was free shipping.)
Definately a merchant to do business with again.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jun 30 '04
THe sales staff made a call to me about my order which I had to return. Turns out there was no problem but they wanted to try to sell me more stuff before shipping my order. I purchased an extended warranty, but I would have preferred them to just ship my original order and leave me alone.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jun 30 '04
They were good at filling my order promptly, although I was sold a spare battery that was proported to have more than twice the life of the stock battery, but in reality was almost exactly the same.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jun 30 '04
I am extremely happy with the product and accesssories I purchased,however, the high pressure to purchase an extended warranty was not expected. The sales person did suggest an a faster memory card, which I had originally considered. He was very knowledgeable about the product and helped me make the right choice for my needs. I had already made purchased accessories and I do wonder if I had not if I would have received the same pressure to buy as I did on the extended warranty. Overall, I am pleased with the service and extremely happy with the product.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jun 30 '04
I'm very pleased with the service at Butterfly Photo.com. The price was fantastic and the camera arrived on time and in perfect condition.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jun 30 '04
Very pleased with the quick delivery. Rec'd Canon A80 in good condition. Optional battery charger (not Canon)seems cheaply made but it works. Overall very pleased.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jun 30 '04
Order was handled prompt and was received on time.I would shop again with you.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jun 30 '04
A pleasure to do business with. Great camera, good price, was not charged exhorbitant shipping fees (unlike some internet companies), imediate delivery and I was not placed under great pressure to buy things that I was not ready to purchase.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jun 30 '04
The customer service was excellent. I received a follow-up phone call related to my purchase within 10 minutes of placing it online. The customer service representative confirmed my order, suggested additional items that I may have needed, gave me the in-stock status of the items ordered, and offered advice regarding the product.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jun 30 '04
Received an annoying call to market accessories.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Jun 30 '04
Prompt service. Arrived sooner than expected.
Read more
|