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by emmacolby , Jul 18 '03
Superb. Called to verify credit card and placed order right away. Very pleased with everything abou ...
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by auntpeg , Jun 29 '03
Ralph helped me with my order which was quickly sent. I had been strung along for two weeks by Came ...
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by dotmatrix76 , Jan 06 '06
I called to have my order rushed and got my order the next day. Very happy with the service and the...
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by shiromaguro , Sep 29 '06
Good prices. Horrible customer service at point of sale!!! After placing my order online and getting a confirming email, I received a voice message at my home indicating I needed to call Butterfly. Hmm, what could be wrong? Turns out nothing was ...
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by kenneth111 , Jul 09 '05
WE PLACED AN ORDER FOR OVER 4,400 DOLLARS i UPGRADED SHIPPING I ADDED 199 DOLLARS FOR "WHITE GLOVE DELIVERY" FOR SHIPPING TO BE WITHIN A WEEK -NOTE I UPGRADED FOR 3-5 BUSINESS DAYS. i HAVE NO TRACKING NUMBER BUT A PHONE NUMBER TO A SHIPPING COMPANY ...
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by jaderus , Oct 16 '03
My experience was awesome thanks to Peter x207. Butterfly is AAA+++++ and I've already recommended ...
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by enwhitley , Sep 10 '03
Very good selection of cameras to choose from. I was deciding between two so I called customer servi ...
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by pinguin , Jun 06 '03
Great price on my Olympus C-740, customer service called me to confirm the next business day and it was here a few days later! Arrived sooner than I expected it, I'm very happy with my camera and the total experience of doing business with Butterfly...
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by tg235 , Aug 06 '03
Very quick order processing. Sam from Butterfly called me within a couple of hours of the order to ...
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by imnotelvis , Jun 17 '04
After spending hours looking @ reviews for cameras & on-line shopping experiences, it seemed like a good price & over-all good deal. On-line ordering went well; but not so good when Sales Rep called to confirm order the next day. He placed me on hold 3 ...
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by pappascd , Oct 03 '06
I placed an order for a Sony SD630 through this company on Sunday night, requesting it be overnighted to a friend's address (it was a gift). As requested per company policy, I added a mailing address to my credit card so the charge would be charged. They ...
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by jsjski , Aug 08 '06
I was attracted to Butterfly Photo because of the price and the relatively high overall ratings. Well all I can say is that this ratings are very deceptive. I ordered a camcorder, battery and case on line that were supposed to be in stock. After my ...
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by xniv3k , Oct 10 '05
BEWARE OF BUTTERFLY PHOTO AND THEIR STORES! I ordered a "Casio EXILIM Z750" and a "Casio EXILIM Z750 Advanced Kit" for $129.00 from ButterflyPhoto.com on Thursday 10/06. On Sunday morning 10/08, one of their staff 'VICTOR' called and woke me up out ...
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by piney , Dec 04 '04
I purchased my Panasonic Plasma TV because it was rated a Trusted Site on Epinions. A few days later Mike called to verify my order and to try to sell me cables and a contract. I told him the unit had a one year warranty on parts and labor he said it was ...
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by derm , Jun 18 '03
The salesperson was very knowledgeable and asked appropriate questions. His recommendations were ap ...
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Jun 28 '04
Very quick and responsive - They are great!!
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Jun 28 '04
Their service is the best i have ever experienced online and I make a lot of online purchases. They explained technical specifications and provided follow-up calls and emails to ensure that I received my camera overnight. With all of the great service they also were one of the lowest priced merchants. They are just incredible and I would encourage others to use them.
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Jun 28 '04
I was very pleased with the service , and they even called me to see if I needed any help with my order . I even ordered some more items as they were helpfull in getting all that I needed to go with my camera .
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Jun 28 '04
The price was right and I received the item very quickly with no problems. All in all, a good experience.
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Jun 28 '04
Kind, attentive, competitive. Basically first class.
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Jun 28 '04
I made a typing error on my ZIP code and I called the 800 number to insure the product was delivered to the right address and on time. The person was vry helpful got all the data and the product came a day earlier then expected.
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Jun 27 '04
My order was shipped on monday and I received it on wednesday as expected. Everything I ordered was correct and in execeleent condition. I would use them again.
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Jun 27 '04
Merchandise was shipped 2nd day air instead of fedx ground. When Butterfly Photo contacted me about my order, I asked for the lower price on their web site and did not get the lower price.
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Jun 27 '04
No problems at all.
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Feb 10 '07
Excellent experience. Great prices!
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Feb 11 '07
EXCELENT PRODUCT AND SERVICE. QUOTED DELIVERY OF 7-10 DAYS MAXIMUM, RECEIVED IN 5 DAYS TOTAL.
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Feb 11 '07
Good experience.
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Feb 11 '07
excellent,reliable,and its fast
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Jul 08 '04
I was pleasantly surprised at the ease and reliablilty of buying through butterflyphoto. I was sent an email almost immediately following the placement of my order. Next came an email with a FedEx tracking number. I was able to see the progress of the shipment and it arrived almost to the minute of the time estimated. I would definately shop here again. I wish they sold MP3 players, I'm in the market.
Tom Adams
Satisfied Customer
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Jul 08 '04
Product was in stock, not much pressure to buy a lot of accessories. Price was excellent and product shipment and delivery was just as promised. Overall experience was good.
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