Sort by
Rating |
Sort by
Review Date |
|
|
by jesselev , Apr 16 '04
I knew not to expect friendliness and much telephone support when I had called Butterfly Photo. I've read the reports. Those guys are constantly answering hundreds of telephone calls and handling all kinds of people's many and stupid questions and ...
Read the full review
|
|
|
by zanderson1977 , Jul 08 '05
I would not shop here again. After 3 business days, my order has not even been processed, and the site says it is held up by "billing difficulties." It says this a whole 24 hours after I got a message and had to call and talk to their "service rep" Tom. ...
Read the full review
|
|
|
by edwarbc1 , Oct 02 '05
Extremely rude customer service! I ordered online on a Monday, received an email on Wed that I needed to call Patrick back at x234. Called him back three times and emailed him once over the course of two days, finally got in touch with him on Friday of ...
Read the full review
|
|
|
by cchapman , Oct 05 '05
Service generally OK. Ordered a Sharp DLP projector late April. A couple days later, they phoned back to say that they didn't have it after all, but could immediately ship a unit with a totally different model number that they said was identical except ...
Read the full review
|
|
|
by digitalga , Jul 16 '04
Never having heard of Butterfly, I was nervous about ordering, but I needn't have been. Ordering was easy, prices... the best, shipping reasonable and quick. I decided to try them after seeing their high ratings on epinions.com. I bought a Cannon A75 ...
Read the full review
|
|
|
by drydocked , Dec 28 '03
I spent a considerable amount of time shopping for the best price on 2 Fuji S3000 cameras, one for a Christmas present and one for ourselves, and Butterfly Photo was among the lowest priced I found. After reading reviews on all the online camera ...
Read the full review
|
|
|
by donnapalmer , Apr 08 '05
With tax refund safely in the bank (and cleared!), my husband and I Googled the Canon Eos Digital Rebel 300D. One of the stores we came up with was Butterfly Photo...had never heard of them before, more familiar with other New York City names, like B ...
Read the full review
|
|
|
by wtshk2614 , Feb 18 '05
I read a lot of reviews about Butterfly Photo and learned some very bad ratings about the store. However, they offer the lowest price in the net for the Casio Exilim EX-Z50 Digital Camera. Because of the price, I decided to give it a try and ordered the ...
Read the full review
|
|
|
by jballstate , May 10 '05
Called Butterfly to purchase a Konica Minolta Dimage Z3 Digital camera. After being connected to their order dept. I was put on hold 4 different times for a total of 18 min while the order taker was taking my information. I was buying this camera ...
Read the full review
|
|
|
by pkr8ch , May 19 '06
So my ordeal started in early April of '06 I wanted to get a nice digital camera for my vacation that I was about to take. I decided to get a Canon Powershot A620 and at the time the camera was going for $270 so I ordered it and got it a few days later, ...
Read the full review
|
|
|
by lenina , Apr 30 '04
My experience at Butterfly Photo was fabulous. Easy online ordering, friendly service, smokin' deal, email updates and delivery well ahead of schedule. What more could you ask for? I placed my order for a Fuji Finepix S7000 digital camera on Sunday ...
Read the full review
|
|
|
by dieseldug , Nov 06 '03
I found an awesome deal on a digital camera at Butterfly via CNet's price comparison feature. They had the camera I wanted for $60 less than any other place, plus they offered free shipping. Well, I figured I'd give it a try. A day after I ordered the c ...
Read the full review
|
|
|
by molex1000 , Feb 17 '05
I ordered a Nikon Coolpix 5400 from Butterflyphoto.com after doing lots of internet research for #1. lowest price, and #2. reliable merchant. Butterfly had the lowest price by far. There are many many merchant reviews of butterfly photo, and I would ...
Read the full review
|
|
|
by hongchang , May 04 '06
Ordered a SONY LCD TV ($2520, same TV at Best buy for $3499) and a SONY camcorder ($645) from them on April 23rd which is a Sunday. Got a email next day to ask for confirmation. I knew that the sale rep was going to sell me some other stuff and I had ...
Read the full review
|
|
|
by myopioncounts , Jul 05 '06
ABSOLUTE WORST BUSINESS TRANSACTION I’VE EVER EXPIERIENCED! First let me start by saying that I have been saving up my hard earned money to purchase a new Canon GL2 Video Camera, and as a bonus, I was going to upgrade my digital camera with a ...
Read the full review
|
Sort by
Rating |
Sort by
Survey Date |
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: | |
| Selection: |  |
|
Dec 06 '04
Excellent to work with. Had to return a defective battery. They replaced it IMMEDIATELY and sent me an email to verify that they had received it when I mailed it back. Would definitely recommend this company.
Read more
|
| Overall Rating: |  |
| |  |
|
Feb 21 '07
I placed order on 2/13 and it was emailed as confirmed but 5 days later the order had not been placed or shipped. I was expected to talk to a representative for supposedly more information but that information was to attempt to sell me more merchandise which I was not interested in. When talking to the representative on 2/19, he said the order would ship in 7 days. That was unacceptable to me as I intended to take the camara on a vacation 2/23. I informed him that I would cancel the order if it was not here by 2/22. He expedited the order and I did receive it on 2/21. I did not appreciate having my order held until talking to a salesperson.
Read more
|
| Overall Rating: | |
| | |
|
Feb 20 '07
I cannot really say. I am working in Kuwait & have not received the merchandise yet.
Read more
|
| Overall Rating: | |
| | |
|
Feb 20 '07
I felt pressured with the phone call to upsell my order. The customer service representative called to verify my order and basically told me what I was purchasing wasn't good enough and I really should be buying this better more expensive item. I already made my choice and didn't need to be second guessed by someone I don't know or care what about their opinion. They may have been being "helpful", but I found it condescending.
Read more
|
| Overall Rating: | |
| | |
|
Feb 20 '07
DHL told me that I would receive my package on Friday between 12:00 and 5:00 PM and I needed to be there to sign for the package. I took off work to be home when it arrived--it didn't. Then Monday they told me it would arrive between 12:00 and 3:00 PM. Again I changed my schedule to be there when it arrived--it didn't. I called them again and they said they would call the driver--eventually he showed up. I would not use DHL after the experience I had with them.
Read more
|
| Overall Rating: | |
| Customer Service: |  |
| On-Time Delivery: | |
| Selection: | |
|
Jul 22 '04
A seller. Products as described and qualify for manufacturer rebate requirement. Pricing is also among the lowest.
Read more
|
| Overall Rating: | |
| | |
|
Jan 26 '07
The only problem I had was that they sent me the wrong memory card.
Read more
|
| Overall Rating: | |
| Customer Service: |  |
| On-Time Delivery: | |
| Selection: | |
|
Jul 22 '04
Great response prior to the product purchase order being filled. Once that was complete, couldn't get a reply to a phone question. Called the same number that I reached the person before purchase was complete.
Read more
|
| Overall Rating: | |
| Customer Service: | |
| On-Time Delivery: | |
| Selection: | |
|
Jul 22 '04
Everything ran smoothly :) I received the camera in perfect condition as was said. It is a great camera and I got a great price with the rebate!
Read more
|
| Overall Rating: |  |
| Customer Service: | |
| On-Time Delivery: | |
| Selection: | |
|
Jul 22 '04
Salesman called to confirm purchase and addresses and also tried to sell accessories for this camera, which is probably the real reason they called. He was polite and did not use any high pressure. Received item ordered 2 days later, new and with a USA warrantee. I would buy again.
Read more
|
| Overall Rating: | |
| Customer Service: | |
| On-Time Delivery: | |
| Selection: | |
|
Jul 22 '04
placed same order with ibuydigital.com, which sent it in a phenomenol 48 hr period. Therefore had to cancel the order with butterflyphoto.com, who were surprisingly very understanding about the situation.Though I ended up getting my camera from somewhere else I'm still willing to give them another try in the future.
Read more
|
| Overall Rating: | |
| Customer Service: | |
| On-Time Delivery: | |
| Selection: | |
|
Jul 22 '04
The product came just as it was advertised. Great price; prompt arrival.
Read more
|
| Overall Rating: | |
| | |
|
Mar 06 '07
Each Garmin GPS product was described on the ButterflyPhoto site....however I had to go the Garmin website to see the various Garmin models, draw a shortlist and then "compare" them to decide the model I wanted.
Read more
|
| Overall Rating: | |
| | |
|
Feb 28 '07
Good Price for the Nikon D200 with Standard Lense, (1549.00)
There is a up sale call to sell additional products, but they are not abusive. On line i had purchased the Repairtech 2 year warranty. When i was called i upgraded to the 5 year for a discount. I Paid 200 for the 5 year Repairtech Warranty. I had done research on Repairtech Previous to placing the order on line. They Checked out with the BBB. This Was the best price for this camera bar none. Any camera (with Lense) below 1500 is bate and switch with grey market.
Read more
|
| Overall Rating: | |
| Customer Service: | |
| On-Time Delivery: | |
| Selection: | |
|
Jul 22 '04
Doesn't get any better. Butterfly Photo actually called me to offer specials and to point out I'd ordered additional lenses without the required adaptor. Very friendly, professional staff.
Read more
|
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.