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by texasgirl2382, Jul 29, 2008
Rated a Somewhat Helpful Review by the Epinions community
This was my worst online shopping experience ever. I ordered a travel bag online and got free economy shipping. Their price was the best out there. About a week later I noticed my credit card had been charged, but I hadn't received a shipping notice. ...
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by magnum109, Aug 21, 2007
Rated a Somewhat Helpful Review by the Epinions community
Well I just filed a claim with Paypal to cancel order and refund my prompt payment to C & C Outdoor. My claim is still pending. My experience with this company is horrible and is as follows: I ordered a backpack after they appeared to have the best price ...
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by whargoul7, Aug 10, 2007
Rated a Somewhat Helpful Review by the Epinions community
I read the mixed reviews of C&C prior to placing my order, but the majority of the complaints seemed to be of slow response and not fraud or anything terrible. Their price was great and I had some time before I needed the gear, so I took a chance... the ...
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by saheeb21, Jun 15, 2005
Rated a Somewhat Helpful Review by the Epinions community
Do not shop at this store. Their delivery speed and customer service are horrible. I ordered 2 items. It took them several days to tell me they did not have one of my items in stock. However, the item they said they did not have was not even what I ...
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Good
by mondoredondo,Nov 27, 2010 (Show)
I've been dealing with them for years, even from overseas locations, and never had a problem. Good selection. Many items not found on bigger outdoor websites. Timely shipping. If something isn't in stock, I've been notified, and simply canceled the
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HORRIBLE SERVICE
by dhbrose,Dec 27, 2007 (Show)
We ordered a Sherpani baby carrier through Amazon. Amazon received no confirmation of order or shipment. We tried to contact C&C by both email phone without success. The company indicates the phone will be answered by a "live" person. All you get is a
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Worst Retailer and Customer Service Ever!!!!
by vpeeples,Dec 5, 2007 (Show)
Never Order Anything from C&C Outdoor Store. I attempted to order an Osprey Backpack from C&C Outdoors. The web site indicated that the item was in stock and said that "99% of our customers orders ship within one business day." That is clearly a lie.
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Very good customer service
by chistu,Oct 25, 2007 (Not Yet Rated)
Hi, I really love when people say what they think about the costumer service of a shop. That helps a lot. I know there is bad reviews about C7C Outdoor so I sent an email to this shop before I ordered a new pack. They told me that I would not have any
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Would not recommend at all, they make simple - DIFFICULT!
by blz777,Sep 14, 2007 (Show)
Not a good experience at all! Frustratingly slow customer service response. I never could get tracking numbers for my order, and two weeks after being told the order had shipped, discovered that the order never did ship. I finally canceled the order
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Avoid at all costs
by lunaport,Sep 12, 2007 (Show)
Terrible customer service. I placed an order. After hearing nothing for a few days, I emailed to inquire about the status.* I was assured that my order would ship "by the end of this week, maybe Monday." Monday comes and goes. Another entire week
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Absolutely terrible service!!!
by kiwi05,Aug 9, 2007 (Show)
Usually ships within 24 hours they say. Ordered on Wednesday and Friday received a tracking number. The tracking number didn't work until Tuesday because UPS didn't receive it until Monday evening. Finally, over a week later I received my item. The
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Can I give less than one star?...
by mirkface,Apr 2, 2007 (Show)
What good is it if a place offers the best price on something that they obviously don't have? Twelve days ago, I ordered a watch through C&C and got the order confirmation, saying that a tracking order would be sent as soon as the item shipped. Days
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Excellent price on Jetboil, fast shipping. Great customer service.
by gaia58,Feb 14, 2007 (Show)
I took advantage of their January sale on Jetboil products: best prices, anywhere, hands down. Of course tempted by the reduction in shipping with order over $75, I ordered more Jetboil products, all significantly discounted. Then I got an additional 5%
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I didn't have any problems at all and shipping was fast.
by emmyrb,Jun 8, 2006 (Show)
Ordered my Deuter KidComfort II on Sunday evening and it arrived Thursday - great shipping. Product is fantastic and I would recommend this store to anyone.
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Awesome prices and quick delivery!!
by figora,May 2, 2006 (Show)
I see that some of these reviews are from a year ago, but my recent experience was perfect. I found the best price on a Deuter child carrier that I was looking for, and they also had an additional 5% coupon (spring-fever) that I could use too! My order
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Highly recommended!!!
by savinggrace686,Jan 29, 2006 (Show)
Well, after searching the internet for a specific Gregory backpack, I found it over $100 off at C and C. I was very skeptical about buying from this company just from the reviews I read on Epinions, however I could not pass up the offer. I was thrilled
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BAD
by crestwind24,Jul 14, 2005 (Show)
Customer service is non-existent and speed of delivery is slow to never. After calling 5 times to find out if my order had shipped and hearing the same message that emails would be answered sooner, I emailed my question. This email has still not been
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If you make an order, don't expect them to have it in stock.
by afborch,Jun 10, 2005 (Show)
I ordered a pair of hiking shoes that were on sale and was immediately sent a confirmation number and a shipping date. After waiting for about two weeks hoping to see the box there for the shoes I desperately needed for work, I sent an email asking what
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Order Processing Far Too Slow
by gumnut,Jun 7, 2005 (Show)
Cons: Too slow processing my order My advice to you, after my experience, is to shop elsewhere. I ordered, online, a pair of sunglasses from C & C Outdoor Store. C & C Outdoor Store’s policy is all tracking numbers are automatically emailed to
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