Epinions.com 
Join Epinions | Learn More! | Sign In   
           
HomeWeb Sites & Internet ServicesOnline Stores & ServicesCamera Addict

Camera Addict

Overall service rating:  Store Rating: 3.0
Reviewed by 163 customers
Write a review
Subscribe to reviews on this service
  View Information
  Read Reviews and Surveys
  Write a Review


Read Reviews  
Showing 1-79 of 79 reviews   Back to paged view
Sort by
Rating
Sort by
Review Date
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Dishonest, Bait and switch tactics.

by fcucu , May 09 '08
My experience involves four attempts to order a Canon Xsi (body only) from Camera Addict. I was attracted by the low advertised price for a US version of the camera and free ground shipping for orders over $100. This camera's list price is $799 on ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

AVOID DISHONEST TACTICS: DON'T SHOP AT CAMERA ADDICT!

by oiduts , Nov 16 '07
I live in Nova Scotia, but decided to shop on-line in the United States because of our strong Canadian dollar. I tried to buy a Tamron lens from Camera Addict that was advertised for $372, a great price compared to other e-stores ($499) I called their ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

DO NOT PURCHASE FROM THIS VENDOR!

by bigdaddynj , Jul 08 '08
I felt compelled to share my (almost) online purchase story with you: Dealer: Camera Addict Website: http://www.cameraaddict.com/ Product attempting to purchase: http://www.cameraaddict.com/vi ewproduct.aspx?id=3710502 Non-affiliated review ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

worst online shopping experience ever

by kunde , Apr 03 '08
I believe this is the most dishonest and rude company I have ever encountered. They advertise free shipping, and when one completes the order and payment process online, one gets a screen showing the total, which is exactly the price of the item, with no ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Bait and switch- Don't buy from cameraaddict.com

by frankiekm , Jul 25 '08
Camera addict is a master at bait and switch. They advertised the camera I had been looking for for $269.00 but when I added it to my cart it was $279. I thought it was a clerical error but the price was still good. I ordered a battery charger for $40. ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Do not buy from Camera Addict! They are incompetent at best and scammers at worst.

by popoki47 , Dec 04 '07
This has been a horrible experience and I can't believe that I ordered from this vendor without checking reviews on them first. They are bullies. On 11/24/07 I ordered a camera, extra battery and SD card. (My first mistake is that I should have ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

NEVER, NEVER, NEVER SHOP FROM SCAM-ERA ADDICT!!! #$@&^%&*$%

by anjana_ambika , Nov 25 '07
Please shop from Camera Addict if: - You have a lot of money to give away (without expecting anything in return) - You are ready to be taken for a ride - If you want to be transferred over and over when you try to track your order or check the status ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

This company makes one want to shop locally only.

by vwingfield , Mar 26 '08
These guys are a bunch of scam artist. They use the old bait and switch. They operate under several names: BROADWAY PHOTO, A&M Photo World, Best Camera, Camera Addict, Cameratopia, Digital Liquidators LLC, Ghu, LLC, Millenium Camera Preferred Photo, ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Camera Addict/Broadway Photo same bullying companies!

by firefightr , Feb 24 '08
Camera Addict is the same company as Broadway Photo, both "recommended" when you search for cameras on Google. Google should stop that immediately!!! I'm sure there is an advertisement fee or some profit Google is making, but I wish they didn't give ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Low Ball Prices Don't Mean Satisfaction

by andyiec , Mar 18 '08
Folks, Scroll down the reviews and look at the all reviews dated June 20, 2007. Many are written by "Camera Addict Shopper". Take a guess where that person must work. That's right folks, Camera Addict! These postings are website stuffers to keep ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Con Artists is too nice a title for these grifters

by clarabowopera , Dec 17 '07
I purchased a Panasonic HD Camcorder online from Camera Addict. It was very reasonably priced, however, I soon learned why. A couple of days after I placed the order, I received an email asking me to call and confirm the order. I have had to do this ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

HORRIBLE! LIARS!!! DISHONEST!!!

by scottwilson2 , Nov 12 '07
To anyone reading this, PLEASE, DO NOT BUY FROM CAMERA ADDICT! I was wanting to buy the HV20 for for $1000 at circuit city, and when I saw the price of it for $600, I couldn't believe it! I knew there had to be a catch... AND THERE WAS! A HUGE ONE! ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Caught in a nightmare!

by sonnyman , Dec 01 '07
I ordered a camera on 11/13/07 with the promise that it would ship in 3-5 days in time for Thanksgiving. When it did not arrive, I attempted to cancel, but was told by customer service that it had shipped. I then received an email saying it was on ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

These people are con artists at best and know nothing about what they sell.

by wolfgang46 , Dec 12 '08
These people are out and out con men, have little or know knowledge of the equipment they are selling, and lie about what they are providing.I ordered a Canon G10 advertised at $369, a great price. I got an email saying I had to call them to ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

These guys are dishonest

by oe2x , Jan 02 '08
I would never shop here again. Never spend a dime at this place. I was looking for a Nikon D3 which are very hard to find. Normally I deal with a local camera shop or B&H Photo. Since I'm a Nikon Pro Member, I wanted a US warranty which was advertised ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

They Refused $1860 Order Because I Didn't Buy Accessories Or Warranty!

by bowalker , Dec 08 '08
I "purchased" a 73" Mitsubisi DLP HDTV. The price was great. Nearly $100 cheaper than I could find it anywhere else and $650 less than retail. However, 2 days after I made the purchase, I received an email that required that I call them and "confirm" ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

HATE THEM. DO NOT TRUST.

by riskoffaith , Jul 25 '08
i ordered the canon rebel xti well in advance for my mothers birthday. i called in and confirmed the order per request and left a message. a week later i called and was told that my camera would be sent "as soon as possible". i received an email that ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Stay away from this company

by dpgraves , Jun 20 '08
I to almost was taken by this company. I placed an order for a Samsung 46" TV. Received a email to call them to proceed with my order. Once I called the person on the other end told me that it does not come with a stand and for just 199.00 bucks I could ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

bait and switch

by concernshopper , Dec 17 '07
I wanted to buy a sony cyber-shot T200 and had found it at Camera Addict for over $100 cheaper than anywhere else. I read reviews on their site and thought they were real reviews, not knowing at the time they were all written by employees. After I placed ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

It's a Scam, Terrible Customer Service, Never Buy from Camera Addict

by ds78 , Mar 17 '08
Unfortunately I did not find this site until after I too was scammed by Camera Addict. After ordering our camera I was sent an email to call their 800 number to confirm our order. I was then told that the price for the camera did not include a battery or ...
Read the full review
Express Reviews
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Representative was rude and hung up on me - terrible experience
by lropinion ,Nov 27 '07
I ordered two GPS units from Camera Addict. I was hesitant to order due to other reviews saying they call you to try and get you to buy accessories. I did get that phone call. When I didn't want them, the rep got irritated. He then asked me which language I wanted the GPS in, English or Japanese. I stated English and he said that would be an additional charge. The web site did not state anything about the language or cost. I immediately told him to cancel my order and that I wasn't playing their company games. He wouldn't give me his name, was rude, and hung up on me. I wasn't sure if my order would be cancelled, so I had to cancel my credit card right away in case they tried to charge me. I did get an e-mail that my order was cancelled. Believe me, for the few bucks you save, it isn't worth the hassle dealing with them.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Fraud Fraud Fraud. File a complaint with your Attorney Generals Office.
by bandit4818 ,Apr 06 '08
On 4/5/08, I attempted to order a Canon camera 850IS which is currently being advertised on their website for 174.00. The next day, I received a phone call from CameraAddict verifying my order. They tried to sell me extra batteries, charger and warranty, which I declined. The employee then told me, the camera I was purchasing was European and not American. Therefore, I will not be receiving the proper accessories that comes with it. Also, the language settings for the camera would not be an English. He told me if I wanted to purchase the English model, I would have to pay $229.00. Needless to say, I lost my cool and went off. They are intentionally deceiving customers and committing fraud!!!!!!!!! I wrote to my home state Attorney Generals Office and filed a complaint. Customers need to file complaints to shut down this business.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
ABSOLUTELY THE WORST EVER!!!!!!!!!!!!!!!!
by jandx1998 ,Jul 22 '08
Same terrible experience as every one else.
Seemingly good price, but had to call to "verify". Tried to sell me some overpriced battery... Said no, just send me the damn camera... Next day got email saying out of stock....What a pathetic bunch of losers!!! Canceled my order right away.

I HOPE THIS WEBSITE GOES OUT OF BUSINESS!!!!
Read more
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Great Price, Quick Ship, No Hassle. Exceeded Expectations
by danoid5 ,Mar 23 '08
I had a very good experience ordering from Camera Addict. They offered the best price by far for the Canon I purchased at the time. Ordered the camera and a wide angle attachment lens on Sunday night. I did not realize at the time that an adaptor tube was required for the attachment lens. I received the e-mail confirmation that said to call to confirm the order. I have no problem with this as it assures the order is correct. I asked the sales person about the wide angle lens and he said that the adaptor was required. I had him add it to the order with the intent to be charged. I received the camera and the attachment lens on Wednesday. The adaptor was on the order but was not shipped. I called customer service to check on the adaptor. They said it was back ordered and would be shipped in a few days. I received it within a week as stated AT NO CHARGE! Thank you Camera Addict! The purchase exceeded my expectations.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
manipulative
by mail5 ,Sep 20 '07
Searching their site and ordering was simple enough. Good graphics and choices. But we received a call the next morning stating that the camera we ordered needed a high energy battery, that the battery included would take only 2 pictures before needing a recharge. When I responded by telling him to cancel the order, he began badgering me, questioning why I was being so nasty when he was only trying to help me. He wouldn't even let me answer why I would cancel the order.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Another Brooklyn Bandit!!!!!
by strat70 ,Dec 14 '07
I was subject to the usual "bait and switch" as is quite common with these "Brooklyn Bandits". I did purchase a Nikon D40 however when I received it I found that the start-up scenario when first using the camera appeared to have already been done, indicating to me that something was "fishy" about the camera. I attempted to register it on the Nikon website and the serial number showed up as a "grey market" product. Obviously these guys are walking that tightrope between legal and illegal...STAY AWAY!!!
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Worst ever!!!
by lnakamitsu ,Dec 13 '07
Absolute crooks. Check the Better Business Bureau and you will NEVER buy from them. Nearly 400 claims in 1 year, WOW!!!!! Don't make the same mistake that I did. Low prices, but sold me a "special" SD card different from the one advertised on their website. CROOKS!!!!!! Please check the BBB first.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Stay away from this company!
by amg557 ,Dec 15 '07
Annoying bait-and-switch company. They have low prices, but when you order they require that you call them to confirm the order. When you do so, they try to get you to add on accessories that are overpriced, thus making up the price difference on the original item. Should you refuse the accessories, they tell you the item is 'out-of-stock.' I waited three weeks before cancelling (they were prompt on THAT, at least!), and reordered from TigerDirect, which shipped immediately. The hassle you get from ordering from this company isn't worth the small savings. Go elsewhere!
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Customer service terrible- DO NOT USE
by deac67 ,Mar 26 '08
Very unsatisfied with their customer service. I tried for six straight days to confirm a digital camera order without any response (many calls resulted in only long holds, disconnects and frustration). Also did not receive a satisfactory reply by e-mail. Finally got a human response after threatening to cancel.

Also I was charged 6% for insurance which was not shown on the on-line order. Even though the price was low I ended up paying as much as the listed price from other suppliers.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Bait and switch
by filops ,Jun 04 '08
They advertised Sony Alpha DSLR-A300 with two lenses for $669, which is a terrific price. But I call to order, and (A) get the "battery only lasts 30 minutes" line, which is bull; and then (B) learn that this version is all in Japanese! $130 more to get it in English! I say "I decline," and he hangs up on me.

Baaaad experience, unlikely to return.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Do not use this company!!!
by jacoby5 ,Jan 09 '08
Do not use this so called company. My guess is they will go out of business soon with there poor customer service. My repeated attempts to call were always sent to a non-existent mailbox and I was cut off. When I finally got through and inquired about my order I was called a "dick" and hung up on. They will as the other review(s) state try to sell you other things that are unnecessary, but they can be very convincing. DO NOT USE YOUR CREDIT CARD!!!
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
stay away from from the Camera Addict Scam!!!!!
by blueroom10 ,Nov 15 '07
camera addict used the bait and switch again... stay away from this company. They say call them to complete the order. they then try the hard up sale for overpriced add on's. Then when you don't buy the item you ordered is all of a sudden on back order...or even worse they wait a few days then send you a email saying you order that was supposed to be on it's way is now back ordered. I've wasted 4 days with this company for nothing please don't make the same mistake!!!!
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Horrible, don't do it
by mdahu ,Dec 01 '07
Don't deal with this company. They offerred the cheapest price for a video camera (Panasonic SDR-H18). I purchased it. I was asked to call the next day via email, and once I did, I was told my order checked out and that they'll ship the camera soon.
The next day I received a second email that the camera is out of stock, and that they'll notify me once it's available. Eventhough their website still offerred it as available, for more than I purchased.
Now they're telling me, it'll take six weeks before it becomes avaialable.
They made me miss out on other deals out there.
Read more
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Frustrating
by bugmenot ,Jun 29 '07
They will send you an email requesting a verification call.
Reject their attempts at trying to sell you anything. You can get whatever accessory you need later. They will say you can't but I found out later that you can.
I wish I had read the reviews about this store before I ever ordered from them. They also required me to fax them a copy of a photo ID and the credit card I used otherwise they would not complete the order. They claimed it was for security reasons. I've never had to do this anywhere else and my credit is excellent.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
HORRIBLE EXPERIENCE, THEIR WEBSITE LIES!
by ju_jubean ,Mar 19 '08
DO NOT BUY ANYTHING FROM THESE SHYSTERS. I ordered a camera that said it would 'ship on order.' After 2 days I called to check the status and they told me it was no longer in stock. While they were verifying my credit card information, they sold MY CAMERA to another customer. When I asked to cancel my order, the customer service rep said, "Good luck finding that camera elsewhere." I told him I'd take my chances, especially since they didn't have it in stock anyway. The customer service rep was not polite and abruptly ended the call. Their website is a lie, they do not have items in stock when they promise. DO NO BUY FROM THEM!
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Terrible - they charged $200 more on my credit card than I agreed to
by jayemora ,Jul 11 '08
These people are as crooked as they come. I ordered two cameras, got a bait and switch phone call from the customer service department, and was given a new total for the cameras I ordered.

I never got a receipt for the new amount quoted over the phone, and the scum added another $200 above that amount onto my credit card.

NEVER buy from these people. I am going to handle the dispute through my credit card company.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Scandalous. Online pricing is baiting.
by swexan ,Mar 25 '08
Placed an order online for an HDD Camcorder that was shown as being in stock. Called the next day to verify order and shipping and was told it was not available but they would sell me last years model for $100 more. Beware of their "bait and switch" tactics, announcing a low price online and then trying to sell you something else when you call. It became glaringly obvious that this is their tactic when online orders require you to call to finalize the order. When I did not want to buy last years model at the extra expense, I was quickly told that they were cancelling my order and hung up on me promptly. Had this very same experience at another low cost online provider. Potential customers: beware of these "bait and switch" tactics.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Camera Addict is a bait and switch rip off
by kalyson1000 ,Sep 09 '07
These guys are thieves. They sell items for low prices then pressure you to add on extras. Example: They charged us about $75.00 for a battery charger that you can get on Amazon.com for only $12.00. I would NEVER buy from these scumbags again.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Dishonest
by chasmsw ,Nov 23 '08
I bought a Sony LCD TV from Camera Addict.  They advertised a price of $1349.00.  By the time I got the set, the charges had been jacked up to $2629.99.  They refused to answer my request for an accounting of the charges.  BUYER BEWARE
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
DO NOT BUY!!!! GO ELSEWHERE>
by birdie4me ,Dec 30 '08
I purchased a Nikon S60 for $267 on line.  I called to confirm my order and inquire about shipping the next day.  I was informed that I wasn't buying the US model and if I wanted the US model that it would cost $299.  No where on their website does it indicate that I was buying a European camera(?).  I asked about the difference and was told that it would not be in english, so I agreed to the $299 FOR THE US MODEL.  I Declined the battery and memory card that they were hustling......  Now, after reading their SCREW THE CUSTOMER, policy on returns, defectives, etc.,  I agree that they are crooks.  I called Nikon and their approved retailers have a minimum of 30 days to return or exchange a product.  These crooks offer NOTHING but penalties for all who buy from them, as well as NO answer after calling FOUR numbers for them.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
This was my worst on-line buying experience.
by janen ,Apr 26 '08
Wish I had found this site before ordering from Camera Addict. Ordered on-line, no problem. Next day received an email telling me there was a problem verifying information, WRONG! and that I needed to call. This is just a ploy to try to get you to order accessories. Received the item in a timely manner, as well as an invoice for forty dollars more than advertised. This is when they fell off the face of the earth. If you get past the first three automated prompts, you are disconnected with a message that says something like " Unable to accept messages for mailbox 0" This happened no matter which dept. I tried. Finally gave up and called my credit card company who is very familiar with this seller and filed a dispute. DO YOURSELF A FAVOR AND DON'T BOTHER.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Terrible Company SCAMMERS
by hawks05 ,Jun 06 '08
Horrible company, after you place an order they send you an email telling you that you need to call them. when you call them they try to sell you a bunch of junk you dont need. I was trying to buy a panasonic plasma tv, well once i sent my order in i got that email. i called them and they try to sell me crap i dont need, then they try to tell me well you bought the over seas version and it would cost about $300 more to get the american version. they are rude and pushy, i will be filing with the BBB. i have also filed with the State of Texas Attorney Generals office.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Worst shopping experience ever!
by tm1975yeah ,Jun 26 '07
Most annoying online buying experience ever. Camera Addict is a fraud which tries to bait and switch. After enticing customers with low prices, the company requires "verification" over the phone. After listening to glam rock while on hold for 15 minutes, this "verification" is a high pressure sales job for various accessories. When one does not choose to purchase from this lame upgrade attempt, the Camera Addict employee then states that one has purchased the Japanese version of the product (not stated anywhere on website or receipt) and that the English version will come with an extra battery and cost an additional $90. The sketchy operator uses lines like "What, you only want to shoot for 15 minutes at a time?" when pushing the battery and "You want the Japanese version with no warranty?" Totally sketchy slimeball salesmen at Camera Addict.
Read more
Overall Rating:Store Rating: 1.0
 
Cancel order if you don't speak Japanese
by ykirock ,Jun 26 '07
After having placed the order, you must call to "verify" it. I spent 15 minutes on hold, and then the representative came on to try and sell accessory after accessory. The last upsell was for only $50 you can get the user's manual in English. What!! Apparently the default is in Japanese and it does not state this on the website.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
DON'T EVEN BOTHER with the scam tactics of Camera Addict. WORST SELLER EVER.
by jtkirb ,May 07 '08
Searched the "lowest price" on a Garmin Zumo 550. Every authorized reseller had them for $635 or more. Camera Addict and Brodway Photo (web pages VERY similar) had them at $515. I ordered, had to call to confirm, declined all the other parts they offered (lots), and then the scam- Did I want this to work in the US? I had to buy the US maps for $119. I said the price and description (cut and paste from Garmin's page) said the US maps were loaded. Bottom line, Avoid Camera Addict. I cancelled my order and went to NavGuys. You can repeat the above conversation with Brodway photo as I tried them as well.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
DISHONEST- Bait and Switch tactics
by sdcamerabuyer ,May 21 '08
DISHONEST- BAIT and SWITCH. Free shipping does not include 9% insurance. When complained given other deal that inculded insurance. Lied about battary to up sell. Lied about ship date after order placed. Called after checking that battary deal was not true. Asked ordre status. Told it had shipped but tracking information was delayed one day. When tracking information finally came camera had not been shipped until 48 hours after call. Worst on-line mrecahnt I have dealt with. Avoid this merchant.
Box used for shipping wqas very unprofessional. It can damaged but camera inside second box seems OK
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
WORST ON-LINE SHOPPING EXPERIENCE EVER
by lobo9312 ,May 13 '08
This was my first experience with Camera Addict, and it turned out to be my worst online shopping experience ever. I ordered a Camcorder and a couple accessories. They sent me an email stating that I had to call them to verify the order (something I've never had to do with any other online vendor). After a long hold time, a pushy fast-talking rep tried to sell me all sorts of accessories, extended warranties, etc. The experience turned me off enough that I decided to cancel the order. It took almost forty minutes to cancel the order (hold, transfer, hold, transfer, etc.), and they were quite rude about it. I'll definitely stay away from this vendor in the future.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Scam Alert!!! DO NOT BUY FROM THEM
by vgarnier ,May 20 '08
20 minute battery? International Model vs US model?They come up with those huge lies. Big scam. Do not buy from them.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Worst experience ever!!!! Dont ever buy from them!!!!
by jrdn23 ,Mar 11 '08
This is the worst internet company to work with. They are cheats and will use force tactics to make money off of you. Everyprice.com is also a cheat website because they will not let the consumer write a review on their website. Has anyone tried this??? I think its a site set up by either broadwayphoto.com or cameraaddict.com which are the same companies by the way. Dont ever buy from this company.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
No Customer Service, Never returned phone calls (per their request)
by matzilla ,Mar 25 '08
Easy to order, NO, I repeat NO NO None what so ever CUSTOMER SERVICE. I received 3 emails

"This e-mail is on reference to your order # 7XXXXXXX. Due to verification issues, we are unable to process your order. Please contact our processing department at 1-800-927-2354 Extension 245. We thank you for choosing Camera Addict. cameraaddict.comStaff"

After I left 3 messages with NO NONE ZERO returned calls. I quit trying.

Bad Bad Bad
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Very shady operator. One of the worst.
by fstanmyre ,Dec 20 '07
Bait and switch outfit. Won't respond to phone calls, they'll hang up on you. Won't respond to emails. They create an account for you even when you opt out and keep your credit card info. No visable address. Miserable service. Save your money.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Don't trust these people
by kmc6431 ,Apr 29 '08
I wanted to order a refurbished projector, they told me they couldn't get it & sold me a new one for the "same price" - well, it was $700 more expensive. Then I see on their website than it is $1000 less than what they charged me. I was on hold for over 15 minutes with customer service and they won't return my fax notices I've sent. I am thinking of filing a complaint with the BBB and the NY state attorney. DO NOT BUY FORM THESE PEOPLE.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Don't ever buy from Camera Addict.
by bpsxi ,Aug 28 '08
On 5/18/08 I placed an order online for a Fuji FinePix f50fd. A couple of days later an email arrived requesting that I call the company. It turned out to some salesperson who tried to have me upgrade the battery. He told me that the battery that came with the camera was going to last only 5 minutes. I politely declined and he hung up on me. To date I have emailed and called to check on the status of my order and each time the answer was it was going to be 2 more weeks.
Don't buy from Camera Addict even if they are the only one that has what you want. It is not worth the aggravation.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
don't be fooled by the price, they are sleaze
by jupaemmo ,Jul 14 '08
Very sleazy company. I order a LOT on-line and have NEVER encountered such a disgusting company as CameraAddict.com.
I ordered an Olympus camera, after much research, they had a seemingly great price, and then received an e-mail a few days after placing the order asking me to call and "confirm" before they ship it to me. I never heard of such a thing, but thought it was for some security reason, and since I wanted my camera, I called the number in the e-mail. They had me call for a bait and switch....the person on the phone, who claimed to be a supervisor named Andy, tried to sell me a different model camera, then a more expensive package w/ the original camera, a rip-off battery, etc., it was unbelievable. He got very frustrated when I did not want to add on to my order. I said just send me the camera and he would not give it up, so I said to cancel the order and he hung up on ME!!! Do not waste your time with CameraAddict.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
HORRIBLE COMPANY!
by promo123 ,May 08 '08
I ordered a tv only to be told that it would cost an extra $500 to get the U.S. version instead of the Japanese version (which did not come with a stand, remote, or a way to change the language). When I ordered the t.v. from them online it did not state anywhere that there were 2 different versions of the t.v. and also only listed one price for the t.v. I was only told this after the very rude salesman called me the next day. I wish I had read these comments before. I have also read other comments from this company that they have charged incorrect amounts to customer's credit cards. BUYER BEWARE!
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Total crap...hard-sell, well trained con artists.
by pipesmoker ,Jun 10 '08
These guys suck. Their bait line 'call to verify' is just a ploy to hard-sell crap that you don't need. I was a sucker...don't you be one too.
From the date I placed the order, it took 6 days to talk with a human, then it took another 6 days to ship. Then I was charged $28.99 for handling and insurance! The whole experience sucked. I would have been better off buying locally. Never again. I can only imagine how difficult they would make returning it.
Read more
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
be careful of the bait and switch
by doctorrog ,Jul 08 '07
I went with Camera Addict because they had the lowest price. However, I also was pressured for the "extras". However, the biggest frustration was when the camera arrived with a refurbished lens(never mentioned in the sale) but when I returned it, was told they only had refurb lenses in the 18-55mm. After being told time and again that the item was on it's way and then never shipped, I demanded and received a 55-200mm NEW lens.
Ultimately, the price was lower for what I eventually received 2 weeks later but "you get what you pay for!!""
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
CameraAddict.com, WildDigital.com, PhotoDynasty.com, PrestigeCamera.com are all SCAMS based in NY.
by pypsichok ,Sep 19 '08
What a SCAM! I ordered a A700 Sony camera (body only) online, only to be told to call back to confirm an order. Called and was told that the item is actually Refurbished and out of stock, the new one is $200 more. Asked where does it says on the website, they played games blaming my Internet Explorer and Java not installed correctly as the reason why I could not see Product Condition link! As an IT person who troubleshoots these, it was obvious there is no such info on the site. The game goes: order on-line, told to call back, call back, they try to sell you more stuff, you decline, hang up, get an e-mail later item is not in stock. This company is a SCAM and so are WildDigital.com, PhotoDynasty.com, PrestigeCamera.com, TECHONdigital.com. These are all based in NY and do the same scam. STAY AWAY FROM THESE and report them if you delt with them.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Worst company EVER
by onelaidbk ,May 06 '08
BUYER BEWARE I have spent many tens of thousands of dollar online over the past several years and this is the worst company I've ever dealt with.They have no customer service. I finally filed a dispute with my credit card company. The product was a Toshiba 32 inch LCD model 32AV500U and has not worked since it arrived.I have been given the run around for over two weeks,and still have a 32in door-stop.I even purchased an extended warranty.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
educated crooks
by viet_tiger ,Mar 19 '08
Camera Addict = crooks online. Stay away.
Spend a little bit more at reputation online store and have peace of mind. I was referred to Camera Addict by ShopcartUSA.com. It probably the daddy of the online crooks store.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
SCAM ALERT!!!...SCAM ALERT!!!...SCAM ALERT!!!
by consumersly ,Mar 17 '08
SCAM ALERT!!!...How many times do you have to hear it about Camera Addict...DO NOT BUY from these dishonest people. If you do not buy their suggested upgrades, then suddenly your item is mysteriously out of stock...even though the website claims it is available.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
BAIT & SWITCH-DISHONEST DON'T USE AT ALL!
by stoneware2239 ,Jul 07 '08
BAIT & SWITCH- DO NOT USE THIS COMPANY-I ORDERED A PANASONIC CAMERA ONLINE AND WHEN THEY CALLED ME TO CONFIRM THE ORDER THEY SAID THE ITEM THAT I PURCHASED WAS A JAPANESE MODEL WITH ALL THE READOUTS IN JAPANESE. IF I WANTED AN ENGLISH LANGUAGE MODEL THE PRICE WAS AT SRP OF OVER $150 MORE ON A THEIR PRICE OF $235. VERY DISHONEST. I AM WAITING TO SEE IF THEY CREDIT MY CARD BACK AFTER I CANCELED.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Dreadful
by jm31 ,Jun 23 '08
I tried purchasing from this vendor. I received an email to call them. I tried calling, but the number was busy most of the time. Eventually I got dial tone, but only reached a voicemail. Then I read epinions and immediately emailed them to cancel my order.

I can't believe that they get away with this.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Misleading and Potentially a SCAM
by likegoodpics ,Jan 31 '08
I tried to purchase a Nikon D40X camera. I received emails asking me to call to confirm my order. They tried to sell me overpriced accessories. I refused. Weeks later I received another email asking me to call to confirm my order. I called. Again I refused the expensive accessories. They told me the only way to get the camera with buttons and a manual in English was to pay another $200 ($699 total). I demanded a camera in English at the price I agreed to on my purchase order. They said I had to pay $699 or they would cancel my order. I refused to pay $699 so they said they would cancel my order.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
DO NOT SHOP HERE. CON ARTISTS.
by jamesim ,Jan 07 '08
Terrible, terrible experience. Wanted to buy a Canon 40D had to call in to verify my order. Called in, sales representative was overly aggressive and trying to sell me packages that he demanded were MANDATORY AND a NECESSITY. I ended up canceling my processed order and wasted $60 on cancellation fees. These scam artists should be out of business. Flat out con artists. Do NOT ORDER FROM THEM, MAKE THEM RUN OUT OF BUSINESS!
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Bait and switch
by clearopinion ,Aug 05 '08
Please be advised that I have registered a complaint with the NYC BBB regarding the "bait and switch" sales techniques used in my recent order of a Canon G9 camera from Camera Addict.com.

On calling their sales person (who did not give his name) at their email request, he advised me that the Canon G9 I had ordered was the "Japanese model" with all instructions in Japanese. I could have the "English model" for about $100.00 more. He also insisted that the battery supplied with the camera "is only good for about 20 minutes" (most likely false) and that I needed to order their better, "two hour battery."

My guess is that any Canon digital camera has language choice in the menu, as does my current Canon camera and that this was just an effort to not ship a camera at the advertised price. I choose not to deal with businesses that conduct their affairs in this manner and canceled the order.


Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Do not shop here
by mjd3963 ,Aug 08 '08
BUYER BEWARE - NOT A REPUTABLE SELLER. I was price shopping for a canon 450D (rebel Xsi) digital camera. They had one of the better prices. I received a confirmation the next day and a request to call the toll free number to "verify" my order. Red flag went up immediately - only time this happens is for hard sell tactics and warranty bait and switch. The sales person was a fast talker and routinely tried to add additional items and package deals to my order by saying "OK we'll change your order for you" - never requested a change or additional items. He then proceeded to attempt to sell the USA version as the price listed was only for the international item. Sales guy was rude and obnoxious. I cancelled the order.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
-1 OUT OF 10 SCALE
by rudyr3j408 ,Aug 18 '08
!!!!!!!!DON'T BE A FOOL!!!!!!!!
DO NOT BUY! AGAIN DO NOT BUY FROM THESE SCAM ARTISTS. I BOUGHT THEIR D300 AND THEY DID NOT TELL ME THAT THEIR PRODUCT WAS GREY AND THEY SCAMMED ME INTO GETTING THE CAMERA WITH THE PACAGE, THIS IS W/O LENS $1699.99. WHAT A BONEHEAD HAH? WELL DON'T DO WHAT I DID THESE PEOPLE WILL GIVE YOU THE RUNAROUNDS WHEN YOU WANT TO RETURN THEIR PRODUCTS, I SHOULD HAVE READ THEIR REVIEW FIRST!
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
please take legal action - they should not be in business
by ivan000 ,Mar 16 '08
i would seriously encourage everyone with a very dissatisfied opinion to consider legal action and file a complaint with NY attorney general office. These people should not be in business, polluting commercial environment and ripping off honest customers. Very disappointing.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Terrible Service! Scams!
by mumblesmonroe ,Aug 30 '08

I BEG OF YOU! DO NOT ORDER FROM THESE PEOPLE!!!!


I ordered a Garmin 450 Zumo Motorcycle GPS System from this so-called business.


I received a confirmation email and telephone call. They wanted me to purchase a memory card which I refused. they said "ok" your order is being processed.


Not 2 minutes after hanging uo i received another email stating it would be 4-6 weeks for shipping...that the item as not currently available.


I have attempted repeatedly to contact these scam artists for an update on the shipment. Same response every time. "not available at this time. Shipping will be 4-6 weeks"


I cancelled my order today after sending another email...which I have NOT received a response.

Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Camera Addict is a scam retailer
by epmatthews ,Sep 16 '08
Camera Addict is a scam operation. I orderd a Canon G9 from them--they had the lowest price--and they would NOT ship it to me for the price I paid. It was in "backorder" forever. Avoid like the plague. In fact, give them the plague. Cameraddict.com is a scam operation. Do not shop from these scammers.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Deceptive and dishonest....do not shop there!
by pamuriell ,Jun 03 '08
Worst online purchase ever. Ordered camera(60.00 cheaper than at other vendors) that was advertised to be in stock. I later received an email to call them about expediting the order, at which time they tried to sell me a 100.00 spare battery. I was told the camera would ship in a few days. In a few days, I received an email that the camera was on a two week back order. Now, three weeks later and after 45 minutes of trying to speak to someone in customer service, I am told the camera will not ship for three more weeks. Note that I called first asking if this very camera was in stock (did not tell them I had ordered one), and was told it would ship in 3-5 days. I cancelled my order and would caution anyone who decides to shop on this site.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Do not buy from CameraAddict - total ripoff!
by abomba ,Dec 20 '07
Camera Addict is not a reputable business as we have recently discovered. They have a great merchant rating on Yahoo! Shopping - how that happened is anyone's best guess. We did not investigate them fully prior to purchasing a camera and got suckered into their up-selling of seriously overpriced accessories. Please, if you have had a problem with them file a complaint with the NYC Department of Consumer Affairs www.nyc.gov/html/dca/home.html.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
Will never purchase from them again!
by auwingr ,May 27 '08
WARNING! This is a bait and switch scheme! The price advertised is not what you get! They will try to up-sell you for everything that should be included in the camera kit. I attempted to purchase a Nikon D60 and was called the following day by their representative, claiming to be confirming my order. He then proceeded to up-sell me on the battery, warrantee and shipping. This being my first camera purchase in many years I went along. By the time he was finished, I was now paying over $170.00 more than the ad price. The whole time he kept reiterrating that the price advertised was for a wholesale product intended for "other than the USA" market. So, I purchased the supposed extended warrantee, the upgraded battery and insurance for my purchase. When the camera kit arrived I had nothing more than what I could have purchased anywhere else, for less. In summation, my stupidity cost me a lot of money. Should have known better.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
BAD, BAD, and Bad
by alienseeker ,Dec 03 '07
These people are insane. I did not read these reviews until right after I placed my order online. I have never dealt with a more deceitful company in all my life, and please trust me when I say that I am old enough to have been around the block a few times. STAY AWAY from these guys. FAR AWAY!

If you have read these reviews, and they sound bad to you, then you still cannot image just how bad is bad until you have dealt with this company.
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
I do not recommend to buy anything from Camera Addict, is just simply a nightmare!
by desencantada ,May 26 '08
I order a canon digital camera SD1000. The next day they called me to confirm my order, but they started to sell me all sort of gadgets. Foolishly I still ordered a memory card and a battery, my order was more than $300 nevertheless, the math did not add up, since the price advertised on the web was $142 for the camera.
Do not buy anything from CAMERA ADDICT they never return your phone calls or e-mails, they put you on hold until you finally get tired of waiting. By the way, I am still waiting for the camera!!!
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:
they need to be shut down
by gmv1013 ,Jul 12 '08
These people are THIEVES they charged me for a gps update that they did not do.Then they tell me it was updated with late 08 maps BULL,garmin emailed me no such update.Emailed them warned them would stop payment and contact any agency that will listen.They agreed to refund my money will see.GONNA SCREW THEM ANYWAY STARTING HERE.Do not buy from these people,and if you have and got burned REPORT them stop payment whaT ever but dont let it slide.Hopefully some watchdog agency will investigate them.
Read more
Overall Rating:Store Rating: 1.0
 
Bad experience with Camera Addict
by kufbh ,Jul 24 '08
I had an unpleasant experience dealing with a salesman from Camera Addict when ordering a 52 inch LCD and a 50 inch plasma TV. Stands which are supposed to be part of the accessories in the box are not included and add a significant price to the TV ($299) in addition to shipping. He tried to sell me on very expensive HDMI cables. My confidence wavered and I cancelled my order. I would rather spend more than deal with this company.
Read more
Overall Rating:Store Rating: 0.0
 
Lies, Fraud, Scare Tactics, Bait-and-Switch...RUN AWAY!
by riskmanager ,Apr 18 '08
The ordering process was easy for a Canon A650 IS. Then came the email saying: "For verification purposes, please call our customer service department at 1-800-927-2354 Extension 262, in order for us to proceed and process your order."

When I called, I was told the camera I ordered was the Japanese version with Japanese text, and I would need the U.S. version. I was told the batteries were bad, and I should upgrade the battery. The person tried to sell me SD memory chip, battery charger, etc. The price for the basic camera jumped from $254 to $309, and I just said, "Cancel the order."

Even though the part number shown for the camera is the exact same number that Canon USA shows on its website, the telephone person will tell you it is a "Japanese version" and try to scare you into paying more for the exact same item. This is the most reprehensible, fraudulent operation I've run across in some time.
Read more
Showing 1-79 of 79 reviews Back to paged view

Read Surveys Where do surveys come from?
Showing 1-106 of 106 surveys   Back to paged view
Sort by
Rating
Sort by
Survey Date
Overall Rating:Store Rating: 1.0
 
Jul 08 '07

Do not buy from this seller. Their products are primarily Japanese so do not order unless you speak it. Furthermore, after placing your order, they require you to call the store. They are pushy and end up just taking your money. Please disregard other reviews for this store because all they try and do is rip you off.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 23 '07

I was quite plesed with the website and ease of ordering my camera. I was surprised that I needed to call the company to "verify" my purchase. It made no sense, as no information was given that was not already with the order. Even more surprising was the camera was delivered the next day (I did not ask for nor pay for expedited shipping). However, when I opened the Panasonic box the camera comes in, I was surprised that it was totally in Japanese. The operating instructions, which appeared to be a mass produced photocopy without hard cover, was for "panasonic-europe" with all support sites and phone numbers in England or Ireland. If I had known this, I might not have pruchased this camera from Camera Addict.
Read more
Overall Rating:Store Rating: 5.0
 
Jul 14 '07

Camera Addict has the best Japanese made Digital Cameras with unbeatable prices on the Net. Thanks a lot guys, and keep up the great work!
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

I got expedited shipping just to make sure it would arrive on time for Christmas. My plasma came just as planned, white glove service was included in the price which was nice. the delivery men brought the plasma inside and set it up for me too.
Read more
Overall Rating:Store Rating: 2.0
 
Jun 20 '07

DELAYED AND UNPOLITE PEOPLE WORKING THERE DONT LIKE IT AND DONT RECOMEN IT AT ALL
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

100% completely satisfied with the product and its delivery. I did not do any follow ups, the order arrived very much on time, The product worked wonderfully as advertised.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

Camera Addict was great. The product variety is excellent and the descriptions are thorough. Their customer service is excellent. I am very satisfied.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

I made a mistake placing my order online, I called Camera Addict and they were extremely helpful in resolving my issue. They took care of it immediately and my order was not held up and delivered without any problems.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

Good job camera addict, I got my camera in 3 days and for a really good price.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

My order was processed and I was sent my tracking information the same day I placed the order.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

I had to return the camera due to the fact that I got one as a gift.But I was very inpressed with the way the return was handled. I will but again from Camera addict when the time is right!
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

highly likely to use tjem for further purchases.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

great job I recieved my camera within 2 days.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

A , I recommend this site to everyone!!
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

i did not expect to be treated so nicely but the salesman was so nice.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

very satisfied
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

superior company.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

I was very happy with Camerra addict.Everything from their prices..to their customer service..right down to their delivery was great. I'll be back.
Read more
Overall Rating:Store Rating: 1.0
 
Jun 20 '07

Do not buy from this merchant. Like everyone said, they are a bait and switch merchant. They advertise one thing, and then switch it and try to make you pay more for the one you want in addition to scamming you to buy more things. I would recommend sticking with a business you know has good customer service, and is reliable. These people are scum, who would do anything to make a penny. Such pitty that we have these people on this earth.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

I could not be more satisfied. I have recommended to others already.
Read more
Overall Rating:Store Rating: 2.0
 
Jun 20 '07

Merchant called before processing order. Rude and trying to hard sell me additional products. Would not use this vendor again.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

outstanding experience!!
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

A , I recommend this site to everyone, excellent price.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

A , the price was the best and I got my camera in only 2 days.I only paid ground shipping!!!.keep it up Camera addict.
Read more
Overall Rating:Store Rating: 1.0
 
Jun 20 '07

The merchant had a back order on this product. they never informed me. After two weeks I inquired as to the status and was informed that it would be shipped on May 14th. On May 15th I called to check the status again . It was not shipped.Iwas then informed that it would be 2 to 3 weeks. The stores lack of honesty is appalling. I have cancelled the order and gone elsewhere.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

I had entered the wrong address and didnt know I did at the time.They called to confirm everything in my order and Im so happy they did because it saved me a lot of hassle.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 22 '07

all in all good experience.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

n/a
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

Great shipping... it arrived faster than expected. the price was really good also.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

I havent received my camera yet, but the service was great.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

THE CUSTOMER SERVICE PERSON WAS KNOWLEDGEABLE ABOUT THE PRODUCT. HE WAS ABLE TO SUGGEST AN UPGRADED BULB THAT WILL LAST 4,000 HRS. LONGER FOR A SMALL AMOUNT MORE.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

I got the camcorder without the instruction manual so I called to tell them and they were so nice. They promised to send one out right away and they did. I just got it.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

Internet site was easy to use.. good information, lots of choices and low prices.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

The product was ordered yesterday so I have not rec'd it yet. There was a problem with their online catalog so I had to contact them to correct the order. The person who helped me was very knowlegeable, helpful and knew of/understood the problem. I also had to contact their billing becuase the price charged to the credit card doubled the shipping charge. I also had to talk with billing and notify my creit card company about an alternate shipping address - our winter home. While I appreciate the concern for security, I have purchased many expensive items without having my order held up becuase we were at our winter address. Everyone that I have dealt with at Camera Addict was knowledgeable, helpful and easy to understand, which in spite of the inconvenience associated with the need to contact due to the aforementioned situations, made the transaction a positive experience. Hopefully, the lens will be shipped today without further delay, will arrive in excellent condition and my account will be credited for the overcharge. Check in again in a week if you are interested in those results. I recommend that you modify your survey to handle the situation where a product has not been rec'd or wait to send out the survey to allow a reasonable time for porduct delivery.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

All went well, it was all fair priced. Order shipped on time but i wasnt home for the first delivery try.. not their fault.
Read more
Overall Rating:Store Rating: 3.0
 
Jun 20 '07

While Camera Addict's web site was easy to use, their prices were reasonable, and their shipping was fast and efficient, I would not purchase from them again because I found their phone tactics unacceptable. Camera Addict sent out an email, saying that they required my authorization to complete my credit card purchase. What they really wanted to do was get me on the phone so that they could attempt to sell me lots of accessories, only some of which were shown on their web site. I was really offended when they recommended to me that I should purchase a different "package"--suite of camera & accessories--that I could not view on their web site. It bordered on "bait & switch".
Read more
Overall Rating:Store Rating: 1.0
 
Jun 21 '07

First order was accepted, then I was requested to call on an 1800 number that can not be called from ourside US, and then they wanted another payment means than my standard Visa card, and sorry I do not intent to go out and apply for more credit cards to please a stu--- shop. There are other suppliers out there.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

great service and quick delivery
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

its always a pleasure to shop online, but Camera Addict made it much easier with their kind salesman and quick shipping.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

When I spoke with a salesman they matched th best price on camera. It also was shipped to me very fast.
Read more
Overall Rating:Store Rating: 1.0
 
Jun 20 '07

After I had placed the order I had to call in per their request with them trying to do upsells and tell me they don't have have a black one in and would have to give me a silver one. Almost 2 weeks later I get an e-mail saying that they have to cancel my order because they don't have any in stock
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

everything arrived complete and quick.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

Their website was easy to navigate and their prices were very competitive. I will definitely remember them the next time I'm in the market for a new digital camcorder.
Read more
Overall Rating:Store Rating: 1.0
 
Jun 20 '07

The web site is false advertising. They request a phone confirmation, and when you call they push for additional purchase without even reviewing the order confirmation. They state that some parts are required in addition to the order. This so-called mandatory parts are not listed on the web site. They are not listed either on the manufacturer web site. When asked why they push for these parts, they come up with very vague reasons (parts are removed before shipping, the order referred to an import model without all parts (even if the manufacturer is US based, and there is no import model, and if their web site does not provide any of this information)). Very disapppointing. It also seems that CameraAddict.com is the same company as BroadwayPhoto, and both companies applies the same dis-honnest scams. when you order on line, it seems legitimate. When you call you have no way to trust what they say, and it greatly underine the customer/buyer experience.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

One item was out of stock but they contacted me right away and let me know, which was very professional of them. The salesman really knew what he was talking about when I asked him what was similar to the camera I wanted. He helped me pick out a new one which I am so happy with !
Read more
Overall Rating:Store Rating: 2.0
 
Jun 20 '07

Online order was ok but the confirm order by phone trick was. A very pushy salesman insisted I buy a better battery which I find out later was marked up at least 300 percent. Never again!
Read more
Overall Rating:Store Rating: 1.0
 
Jun 20 '07

The second day after i purchased the GPS I recieved an e-mail requesting that i call and verify my purchase. So i called the number listed. A gentleman answered the phone and began trying to sell me a charger for the GPS. I told him I really didn't need one but he insisted that I would need one so I asked him the price and he quoted 25.00 so I told him to put it on the order. then he tried to sell me a memory card . So i asked him the price of it he said 100.00 dollars. I said no way , and then he said we got one for 20 dollars i said put it in and then i hung up. The following week I was looking at my charge statement. I almost had a fit there was a charge for 589.00 on my statement . So i called first thing Monday morning and told him to cancel my order , He said too late it's already gone he lied again it was in the shipping room waiting to be picked up. ups picked it up that afternoon. When i recieved it the box had been opened by someone and resealed so i refused it. They way overcharged me for this product...!!! NEVER AGAIN!!!
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

Great service , I ordered it last tuesday and got it on friday.no run around.. a reasonable price for shipping and one of the lowest rates on my camera.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

I ordered a Canon Powershot camera. The price beat out most of the other reliable sites. They contacted me to tell me my order progress which was great! I received my camera quickly. They did a fantastic job for a new company.
Read more
Overall Rating:Store Rating: 1.0
 
Jun 20 '07

The merchant is a fraud. It is the same company as fotoconnection.com which has a horrendous record with the New York BBB. They advertise a low price for items and then require a phone call to complete the transaction. When the customer makes the call, they are pressured to buy additional items (like with my order; I was told the battery included with the camera was only a 20 minute battery and that for the 2 hour one I would need to upgrade for $40). They also clearly state 7-10 business days shipping, 48 hours processing. However, during the phone call I was informed the item would arrive within 4 - 6 weeks (because it was being shipped from China?). If I wanted it sooner I'd have to pay an extra $100 to have it sent from their U.S. warehouse. When I asked the man to cancel the order he became irrate asking why I wouldn't pay for a camera that was $100 more everywhere else (I would have actually paid about $400 for a $350 camera with his "upgraded" battery and U.S. shipping) and stated that there would be an order cancellation fee. I ended up getting the camera from Vanns.com. They had the camera I originally tried to order for 40 bucks more than the "quoted" price at Camera Addict (and free shipping).
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

I would def. recommend this place to buy from. They are nice and on time.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

It was my first time ordering with Camera Addict.I Liked the ease of shopping from home. I had a question about the product I wanted. It was quickly and completely answered.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

shipped ahead of schedule
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

really cheap and quick delivery
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

The customer service was excellent.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

Best online shopping experience ever!I got the camcorder in a matter of days, and I love it.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

I order a camcorder. To complete the order, I receive a mail ; I call them to confirm the order amd they try to sale me other staff, when I said no thanks The call become not so friendly but The product was shipped the day after (I receive a mail). On the site, there s no track number for the shipping despite it was write it will appear in the 12 h BUT it was Easter week . The packet arrive on time in perfect condition. The price was great.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

I am impressed with the service, products and especially the shipping time. I will buy again and recommend Camera Addict to my friends.
Read more
Overall Rating:Store Rating: 1.0
 
Jun 20 '07

This merchant engages in deception. After I had placed my order I got an email asking me to call an 800 # to verify the order. When I called, the sales rep tried to sell me several bulbs for this unit. I declined. He then offered 1 bulb. Again I declined. He then lowered the price, stating that this was a one time offer that can be used at time of purchase. Once again I declined. He then explained that the projector was being sold WITHOUT A BULB! This was not stated in the product description on the website. This explains the substantially lower price for this product compared to all competitors. I do not trust this merchant and will never use them again.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

Fast delivery -Product as described.Highly recommended.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

everything was as advertised and as expected.
Read more
Overall Rating:Store Rating: 1.0
 
Jun 20 '07

I ordered the canon 30 D. I received an email to call and confirm my order. I CALLED AND WAS OFFERED A LOT OF OTHER PRODUCTS. FINALLY I TOLD THEM I JUST WANTED MY CAMERA. THEY SAID THEY WOULD SEND IT OUT THAT DAY AS I PD TO OVERNITE THE CAMERA. THE NEXT DAY I GOT AN EMAIL SAYINT THE CAMERA WAS OUT OF STOCK. I THINK THEY JUST SAID THIS BECAUSE I DID NOT ORDER ADDITIONAL PRODUCT. I CANCLED MY ORDER.
Read more
Overall Rating:Store Rating: 3.0
 
Jun 20 '07

Received a e-mail from this company to call for verification of this order. I called 2 times and left a message on their machine twice and I have Not received a call back yet.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

great
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

Product arrive very fast.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

cant complain... I got my camera on time and in brand new condition!
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

Excellent merchant.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

It was only a little delayed because they were off for a holiday. But once they were back i spoke to a customer rep and got everything squared away. Excellent service!
Read more
Overall Rating:Store Rating: 3.0
 
Jun 20 '07

After speaking with a representative from Camera Addict. I felt that I was being pressured into buying something that I had no need for. Such as additional filters at prices that were way too high and warranties that wasn't necessary because Sigma has a free four year full warranty.. Also the rep seemed to be getting a little agitated that I would not get the extra items.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

Great price and the salesman was very nice , I would definatly buy from here again.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

I love my new camera, i got a really great price and it arrived a couple of days after I ordered it. Thanks.
Read more
Overall Rating:Store Rating: 2.0
 
Jun 20 '07

The price that advertised on My Simon was supposedly for the Japanese version of the camcorder not the american version, so the price increased by $50 to get the american version. It didn't say anywhere when you were buying on-line that it wasn't the american version. Only after I purchased it they sent me an email wanting me to call them did they tell me that it was more money to get the american version of the camcorder. After I told them I could get it for a lower price throught someone else, they said they could sell it to me for a reduced price. If I wouldn't have needed it in such a hurry I would have waited and purchased it elsewhere. It seemed a little shady to me.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

Camera addict always gives me the best price, and shipping is always prompt. I love ordering from them.
Read more
Overall Rating:Store Rating: 1.0
 
Jun 20 '07

A phone call was required to "verify" the on line order. The representative I spoke with gave me false and misleading information and, as a result, I spent $100.00 more than I needed to. My attempts to contact the company via email have thus far failed. The "Mailer-Daemon" states the email cannot be delivered due to the mail box being full.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

good and easy to approach
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

everything went as promised. I will use them again in the future.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

excellent services. I was really impressed at how good they are with security measures, because i have had my credit cards stolen and used and it was not fun to fight all the charges.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

good buy, will shop here again...
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

I ordered a sony camcorder on the 20th and got it the 22nd , what great service!
Read more
Overall Rating:Store Rating: 1.0
 
Jun 20 '07

Cammera Addict use the insulting Bait & Switch marketing tactic of publishing very low price that they don't respect in order to make the customer buy a much more expensive version. They end-up not respecting the price they publish. I would labelled them as marketing criminals.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

wonderful shopping experience, couldnt have been better!
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

I shopped at camera addict on a recommendation.I am very glad I chose it. They were helpful and friendly. Thank you.
Read more
Overall Rating:Store Rating: 3.0
 
Jun 20 '07

I could buy the product because this merchant does not accept international credit cards
Read more
Overall Rating:Store Rating: 1.0
 
Jun 20 '07

It's totally unnacceptable that a company that in 2007 calls itself a "dot com" does not accept orders payed by an international credit card. It is bad when they didn't make it clear untill the end of the order form filling that, for instance, has a field for choosing c/c and country outside U.S. It gets even worse when the shipping adress is inside U.S. What can we say about it??
Read more
Overall Rating:Store Rating: 2.0
 
Jun 20 '07

Great pricing. Decent online experience. However, after a purchase they will not process the order until you call them at which point they try to upsell you with sometimes rude hard sale tactics. Not Cool!
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

I ordered a refurbished projector expecting it to look a little bit used, but to my surprise it looked like it was BRAND NEW! Im so happy I decided to try out camera addict!
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

Camera addict pleases me everytime I order from them. Great price and speedy delivery.
Read more
Overall Rating:Store Rating: 1.0
 
Jun 20 '07

Merchant pressures buyer into additional sale. Customer representatives are extremely rude and hang up on you.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

I will be shopping here again.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

buying from Camera addict was painless. It went really smoothly.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

I have received it yet, only ordered yesterday
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

I got a really good price and it came within 3 days. That's faster than any other purchase I have ever made ove the internet. I would shop here again.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

very impressed.
Read more
Overall Rating:Store Rating: 2.0
 
Jun 20 '07

They tried to have me pay an extra $40 for the 'delux' version, which no one else had heard of.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

great site!!! I spoke to someone at camera addict and they were really nice.They helped me pick out the right camera for me and I got it in a few days. thanks.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

great refurbished products and fast shipping.
Read more
Overall Rating:Store Rating: 1.0
 
Jun 20 '07

Advertisment is misleading will be canceling order as product is grey market and will require additional purchases in order to be able to use it.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

Cameraaddict.com is the best online electronics dealer around. I never have any issues and I go to them first to buy all my company projectors and flat screens.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

Awesome
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

I got my camcorder very fast and I am very happy with their customer service.
Read more
Overall Rating:Store Rating: 4.0
 
Jun 20 '07

A . I'll buy from them again.
Read more
Overall Rating:Store Rating: 1.0
 
Jun 20 '07

I ordered the model below. Then was told that this was the Japanese version even though the references throughout the site are to the Digital Rebel xTi which is the US version. Then I was asked whether I wanted to upgrade the camera, which makes no sense, since it was supposed to be the right one. Model: Canon EOS Kiss X / Digital Rebel xTi (EOS-400D), 10.1 Megapixel, SLR, Digital Camera Body (Black)
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

good place for tvs and electronics.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

I got my tracking number an hour after i placed the order and i got the tv the next day in perfect condition.They even recommended a great guy to set it up for me who wasnt too expensive.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

The best, nothing less. Very helpful folks.
Read more
Overall Rating:Store Rating: 5.0
 
Jun 20 '07

I had purchased a camcorder and wasnt expecting it for a week, but I was amazed when I got home from work the next day and it was on my doorstep waiting for me!
Read more
Showing 1-106 of 106 surveys Back to paged view




Subscribe to More Reviews on Online Stores & Services
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Help | Member Center | Message Boards | Site Rules | User Agreement | Privacy Policy | Site Index | Topic Index  
About Epinions | Careers | Contact Epinions | Advertising  

Epinions | Shopping.com | Rent.com | Free Classifieds | Price Comparison UK

Shopping.com Network © 1999-2009 Shopping.com, Inc. Trademark Notice

Epinions.com periodically updates pricing and product information from third-party sources,
so some information may be slightly out-of-date. You should confirm all information before relying on it.