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DISHONEST- Bait and Switch tactics
by sdcamerabuyer ,May 21 '08
DISHONEST- BAIT and SWITCH. Free shipping does not include 9% insurance. When complained given other deal that inculded insurance. Lied about battary to up sell. Lied about ship date after order placed. Called after checking that battary deal was not true. Asked ordre status. Told it had shipped but tracking information was delayed one day. When tracking information finally came camera had not been shipped until 48 hours after call. Worst on-line mrecahnt I have dealt with. Avoid this merchant.
Box used for shipping wqas very unprofessional. It can damaged but camera inside second box seems OK
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WORST ON-LINE SHOPPING EXPERIENCE EVER
by lobo9312 ,May 13 '08
This was my first experience with Camera Addict, and it turned out to be my worst online shopping experience ever. I ordered a Camcorder and a couple accessories. They sent me an email stating that I had to call them to verify the order (something I've never had to do with any other online vendor). After a long hold time, a pushy fast-talking rep tried to sell me all sorts of accessories, extended warranties, etc. The experience turned me off enough that I decided to cancel the order. It took almost forty minutes to cancel the order (hold, transfer, hold, transfer, etc.), and they were quite rude about it. I'll definitely stay away from this vendor in the future.
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Scam Alert!!! DO NOT BUY FROM THEM
by vgarnier ,May 20 '08
20 minute battery? International Model vs US model?They come up with those huge lies. Big scam. Do not buy from them.
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Worst experience ever!!!! Dont ever buy from them!!!!
by jrdn23 ,Mar 11 '08
This is the worst internet company to work with. They are cheats and will use force tactics to make money off of you. Everyprice.com is also a cheat website because they will not let the consumer write a review on their website. Has anyone tried this??? I think its a site set up by either broadwayphoto.com or cameraaddict.com which are the same companies by the way. Dont ever buy from this company.
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No Customer Service, Never returned phone calls (per their request)
by matzilla ,Mar 25 '08
Easy to order, NO, I repeat NO NO None what so ever CUSTOMER SERVICE. I received 3 emails
"This e-mail is on reference to your order # 7XXXXXXX. Due to verification issues, we are unable to process your order. Please contact our processing department at 1-800-927-2354 Extension 245. We thank you for choosing Camera Addict. cameraaddict.comStaff"
After I left 3 messages with NO NONE ZERO returned calls. I quit trying.
Bad Bad Bad
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Very shady operator. One of the worst.
by fstanmyre ,Dec 20 '07
Bait and switch outfit. Won't respond to phone calls, they'll hang up on you. Won't respond to emails. They create an account for you even when you opt out and keep your credit card info. No visable address. Miserable service. Save your money.
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Don't trust these people
by kmc6431 ,Apr 29 '08
I wanted to order a refurbished projector, they told me they couldn't get it & sold me a new one for the "same price" - well, it was $700 more expensive. Then I see on their website than it is $1000 less than what they charged me. I was on hold for over 15 minutes with customer service and they won't return my fax notices I've sent. I am thinking of filing a complaint with the BBB and the NY state attorney. DO NOT BUY FORM THESE PEOPLE.
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Don't ever buy from Camera Addict.
by bpsxi ,Aug 28 '08
On 5/18/08 I placed an order online for a Fuji FinePix f50fd. A couple of days later an email arrived requesting that I call the company. It turned out to some salesperson who tried to have me upgrade the battery. He told me that the battery that came with the camera was going to last only 5 minutes. I politely declined and he hung up on me. To date I have emailed and called to check on the status of my order and each time the answer was it was going to be 2 more weeks. Don't buy from Camera Addict even if they are the only one that has what you want. It is not worth the aggravation.
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don't be fooled by the price, they are sleaze
by jupaemmo ,Jul 14 '08
Very sleazy company. I order a LOT on-line and have NEVER encountered such a disgusting company as CameraAddict.com.
I ordered an Olympus camera, after much research, they had a seemingly great price, and then received an e-mail a few days after placing the order asking me to call and "confirm" before they ship it to me. I never heard of such a thing, but thought it was for some security reason, and since I wanted my camera, I called the number in the e-mail. They had me call for a bait and switch....the person on the phone, who claimed to be a supervisor named Andy, tried to sell me a different model camera, then a more expensive package w/ the original camera, a rip-off battery, etc., it was unbelievable. He got very frustrated when I did not want to add on to my order. I said just send me the camera and he would not give it up, so I said to cancel the order and he hung up on ME!!! Do not waste your time with CameraAddict.
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HORRIBLE COMPANY!
by promo123 ,May 08 '08
I ordered a tv only to be told that it would cost an extra $500 to get the U.S. version instead of the Japanese version (which did not come with a stand, remote, or a way to change the language). When I ordered the t.v. from them online it did not state anywhere that there were 2 different versions of the t.v. and also only listed one price for the t.v. I was only told this after the very rude salesman called me the next day. I wish I had read these comments before. I have also read other comments from this company that they have charged incorrect amounts to customer's credit cards. BUYER BEWARE!
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Total crap...hard-sell, well trained con artists.
by pipesmoker ,Jun 10 '08
These guys suck. Their bait line 'call to verify' is just a ploy to hard-sell crap that you don't need. I was a sucker...don't you be one too.
From the date I placed the order, it took 6 days to talk with a human, then it took another 6 days to ship. Then I was charged $28.99 for handling and insurance! The whole experience sucked. I would have been better off buying locally. Never again. I can only imagine how difficult they would make returning it.
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be careful of the bait and switch
by doctorrog ,Jul 08 '07
I went with Camera Addict because they had the lowest price. However, I also was pressured for the "extras". However, the biggest frustration was when the camera arrived with a refurbished lens(never mentioned in the sale) but when I returned it, was told they only had refurb lenses in the 18-55mm. After being told time and again that the item was on it's way and then never shipped, I demanded and received a 55-200mm NEW lens.
Ultimately, the price was lower for what I eventually received 2 weeks later but "you get what you pay for!!""
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CameraAddict.com, WildDigital.com, PhotoDynasty.com, PrestigeCamera.com are all SCAMS based in NY.
by pypsichok ,Sep 19 '08
What a SCAM! I ordered a A700 Sony camera (body only) online, only to be told to call back to confirm an order. Called and was told that the item is actually Refurbished and out of stock, the new one is $200 more. Asked where does it says on the website, they played games blaming my Internet Explorer and Java not installed correctly as the reason why I could not see Product Condition link! As an IT person who troubleshoots these, it was obvious there is no such info on the site. The game goes: order on-line, told to call back, call back, they try to sell you more stuff, you decline, hang up, get an e-mail later item is not in stock. This company is a SCAM and so are WildDigital.com, PhotoDynasty.com, PrestigeCamera.com, TECHONdigital.com. These are all based in NY and do the same scam. STAY AWAY FROM THESE and report them if you delt with them.
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Worst company EVER
by onelaidbk ,May 06 '08
BUYER BEWARE I have spent many tens of thousands of dollar online over the past several years and this is the worst company I've ever dealt with.They have no customer service. I finally filed a dispute with my credit card company.
The product was a Toshiba 32 inch LCD model 32AV500U and has
not worked since it arrived.I have been given the run around for over two weeks,and still have a 32in door-stop.I even purchased an extended warranty.
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educated crooks
by viet_tiger ,Mar 19 '08
Camera Addict = crooks online. Stay away.
Spend a little bit more at reputation online store and have peace of mind. I was referred to Camera Addict by ShopcartUSA.com. It probably the daddy of the online crooks store.
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Jun 20 '07
Online order was ok but the confirm order by phone trick was. A very pushy salesman insisted I buy a better battery which I find out later was marked up at least 300 percent.
Never again!
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Jun 20 '07
The second day after i purchased the GPS I recieved an e-mail requesting that i call and verify my purchase. So i called the number listed. A gentleman answered the phone and began trying to sell me a charger for the GPS. I told him I really didn't need one but he insisted that I would need one so I asked him the price and he quoted 25.00 so I told him to put it on the order. then he tried to sell me a memory card . So i asked him the price of it he said 100.00 dollars. I said no way , and then he said we got one for 20 dollars i said put it in and then i hung up. The following week I was looking at my charge statement. I almost had a fit there was a charge for 589.00 on my statement . So i called first thing Monday morning and told him to cancel my order , He said too late it's already gone he lied again it was in the shipping room waiting to be picked up. ups picked it up that afternoon. When i recieved it the box had been opened by someone and resealed so i refused it. They way overcharged me for this product...!!! NEVER AGAIN!!!
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Jun 20 '07
Great service , I ordered it last tuesday and got it on friday.no run around.. a reasonable price for shipping and one of the lowest rates on my camera.
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Jun 20 '07
I ordered a Canon Powershot camera. The price beat out most of the other reliable sites. They contacted me to tell me my order progress which was great! I received my camera quickly. They did a fantastic job for a new company.
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Jun 20 '07
The merchant is a fraud. It is the same company as fotoconnection.com which has a horrendous record with the New York BBB. They advertise a low price for items and then require a phone call to complete the transaction. When the customer makes the call, they are pressured to buy additional items (like with my order; I was told the battery included with the camera was only a 20 minute battery and that for the 2 hour one I would need to upgrade for $40). They also clearly state 7-10 business days shipping, 48 hours processing. However, during the phone call I was informed the item would arrive within 4 - 6 weeks (because it was being shipped from China?). If I wanted it sooner I'd have to pay an extra $100 to have it sent from their U.S. warehouse. When I asked the man to cancel the order he became irrate asking why I wouldn't pay for a camera that was $100 more everywhere else (I would have actually paid about $400 for a $350 camera with his "upgraded" battery and U.S. shipping) and stated that there would be an order cancellation fee.
I ended up getting the camera from Vanns.com. They had the camera I originally tried to order for 40 bucks more than the "quoted" price at Camera Addict (and free shipping).
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Jun 20 '07
I would def. recommend this place to buy from. They are nice and on time.
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Jun 20 '07
It was my first time ordering with Camera Addict.I Liked the ease of shopping from home. I had a question about the product I wanted. It was quickly and completely answered.
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Jun 20 '07
shipped ahead of schedule
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Jun 20 '07
really cheap and quick delivery
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Jun 20 '07
The customer service was excellent.
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Jun 20 '07
Best online shopping experience ever!I got the camcorder in a matter of days, and I love it.
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Jun 20 '07
I order a camcorder. To complete the order, I receive a mail ; I call them to confirm the order amd they try to sale me other staff, when I said no thanks The call become not so friendly but The product was shipped the day after (I receive a mail). On the site, there s no track number for the shipping despite it was write it will appear in the 12 h BUT it was Easter week . The packet arrive on time in perfect condition. The price was great.
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Jun 20 '07
I am impressed with the service, products and especially the shipping time. I will buy again and recommend Camera Addict to my friends.
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Jun 20 '07
This merchant engages in deception. After I had placed my order I got an email asking me to call an 800 # to verify the order. When I called, the sales rep tried to sell me several bulbs for this unit. I declined. He then offered 1 bulb. Again I declined. He then lowered the price, stating that this was a one time offer that can be used at time of purchase. Once again I declined. He then explained that the projector was being sold WITHOUT A BULB! This was not stated in the product description on the website. This explains the substantially lower price for this product compared to all competitors. I do not trust this merchant and will never use them again.
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Jun 20 '07
Fast delivery -Product as described.Highly recommended.
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