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CampSaver.com

CampSaver.com

Overall service rating:  Store Rating: 4.5
Reviewed by 693 customers

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Showing 1-20 of 36 reviews Page 1 2   Next
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Overall Rating:Store Rating: 2.0
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One good, one bad

by , Dec 8, 2010 Rated a Very Helpful Review
I have had one WONDERFUL experience with them and one not-so-wonderful experience.  Last year I received a northface coat for christmas, but it was too big.  The small was sold out everywhere but campsaver.  I ordered from them and got it ...
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Overall Rating:Store Rating: 1.0
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Horrible customer service. Will not be back.

by , Feb 2, 2010 Rated a Helpful Review
I bought an Optimus Nova Stove - it started to leak at at the pump after two uses. I called Campsaver, where I bought it and they told me it would be quicker to deal directly. Wrong. Julie at Katadyn is like talking to one of those tech reps in India - ...
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Overall Rating:Store Rating: 2.0
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Good pricing but horrible service!

by , Apr 14, 2009
(Not Yet Rated)
After searching for the best deal on an Osprey pack I finally narrowed my choice to campsaver.com.  They offered a free rain cover and shipping.  I ordered the pack on Friday morning morning in hopes on receiving the unit on Tuesday, just in ...
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Overall Rating:Store Rating: 5.0
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Phenomenal customer service!!!

by , Aug 15, 2007 Rated a Very Helpful Review
I recently purchased a 3-season tent from CampSaver.com and their customer service was simply phenomenal!!! First of all, after placing the order, I realized that I needed to change the shipping method to make sure that I got the tent in time to ...
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Express Reviews
Overall Rating:Store Rating: 4.0
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Great
by ,Apr 15, 2013
(Show)
They have amazing sales every so often, best prices on climbing gear without a doubt. You can also find coupon codes, which isn't always easy on gear sites. HOWEVER, you really have to follow up with them on the shipping. Processing time takes way too
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Overall Rating:Store Rating: 1.0
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Very Bad !
by ,Feb 9, 2013
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The customer service if you can call it that stinks. I asked for a price match, and a exchange, and they said that the could do it in a email in the email they sent me, but when I wrote them back and asked them about refunding me the money I would save
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Overall Rating:Store Rating: 2.0
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Poor service - promised delivery time is not kept
by ,Dec 29, 2012
(Show)
Note: Camp Saver hold the promised delivery times not - 10 days until they send it and then an other 9 days for delivery. So my family gets no Christmas presents No proper excuse. The offered a 10% reduction, but if
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Overall Rating:Store Rating: 1.0
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Made 2 orders with Campsaver - both were shipped incorrectly
by ,Dec 14, 2012
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I have bought items with over 30 online stores around the world. After getting out the jacket I bought from CampSaver for a weekend hiking trip I have found it is an XL and not the medium as ordered on the invoice. You are the only online company I have
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Overall Rating:Store Rating: 5.0
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Great value, customer service top notch
by ,Jul 13, 2012
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Bought a few times here so far.  It's hard because I feel that I am betraying my old standbys REI & Campmor, but CampSaver has beat them and everyone else on price.  They even adjusted the price for me on an item that was already way lower
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Overall Rating:Store Rating: 5.0
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Totally pleased.
by ,Apr 28, 2012
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I ordered a Granite Gear pack pocket on Wednesday, standard shipping, and it arrived on Saturday, well packaged, just what I
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Overall Rating:Store Rating: 5.0
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Better than shopping in Canada
by ,Apr 16, 2012
(Show)
I just received my Big Agnes Copper Spur UL 3 tent and Eagles Nest Outfitter hammock from Campsaver. I also purchased the footprint and the gear loft for the tent.  I qualified for free shipping to Canada since the total exceeded $200.  All
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Overall Rating:Store Rating: 5.0
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Great service and awesome prices!
by ,Mar 14, 2012
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Awesome!  They had the best price and were awesome to work with.  Super polite on the phone and got my order placed and shipped on the same day.  I've dealt with Campsaver various times now and I've always been taken care of.  I
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Overall Rating:Store Rating: 5.0
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Fantastic Customer Service
by ,Feb 7, 2012
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Ordered a jacket, changed the color before they shipped it, and they inadvertently shipped the original color to me.   Campsaver promptly rectified the problem with no hassle at all.  They are such a pleasure to work with and so customer
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Overall Rating:Store Rating: 1.0
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No, no, no, no, no.
by ,Dec 30, 2011
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No, no, no, no, no. Do not expect to get your items on time.  My order, after repeatly asking by email what the hold up was an email back on a Friday - to say one item was on back order and I would need to wait another 12 days to see if it came in
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Overall Rating:Store Rating: 5.0
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Campsaver is professional and prompt.
by ,Feb 27, 2011
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I bought a Big Agnes tent and a Big Agnes vestibule from CampSaver . I had it sent on an express international shipping to New Zealand . They sent it immediately the next day , it arrived promptly well packed. We tried assembling the tent and vestibule
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Overall Rating:Store Rating: 1.0
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Unreliable
by ,Feb 3, 2011
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Inventory issues, unreliable shopping cart and doesn't coupone code.  Overall, the campsaver.com shopping experience was a disappointment. It was very challening to search and find the right products on their site. Once found, twice I had
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Overall Rating:Store Rating: 4.0
 
professional response with product delay
by ,Jan 28, 2011
(Show)
They called me the day after an order asking if I wanted to delete a backordered part of my purchase or hold the entire order until the product was received.  This is a pro thing, without leaving me waiting for a delayed shipment.  They
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Overall Rating:Store Rating: 1.0
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Don' ever shop here
by ,Oct 12, 2009
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Ordered my items, I emailed them ahead of time for shipping rate. Now I'm sitting here, creit card charged and I can not get a response from them in regads to the status of my order. So I have paid and heard nothing since. great customer service, would I
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Overall Rating:Store Rating: 1.0
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AVOID THIS COMPANY
by ,Aug 25, 2009
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I ordered 5 items and they said that all were in stock and ready to ship.  A week later I get an email that 1 item isnt in stock.  So I remove the item from the order and tell them to ship the rest of the order. A week later I email them and
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Overall Rating:Store Rating: 5.0
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Quick international delivery, good customer service - overall we had a great experience!
by ,Jul 8, 2009
(Show)
We had a very positive experience with campsaver, unlike some of the other reviews on this site.  I was dubious because of some of the negative feedback but that anxiety proved unfounded.  We found the tent we wanted and at a very
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Showing 1-20 of 36 reviews Page 1 2 Next

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Showing 1-15 of 738 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 50   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Dec 15, 2014
(Not Yet Rated)

I thought it was a quality store (online and in person) and they have made my...
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Overall Rating:Store Rating: 4.0
 
Dec 13, 2014
(Not Yet Rated)

Nice store, good quality
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Overall Rating:Store Rating: 5.0
 
Dec 12, 2014
(Not Yet Rated)

Camp Saver, just great!
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Overall Rating:Store Rating: 5.0
 
Dec 12, 2014
(Not Yet Rated)

Campsaver has great selection and prices.
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Overall Rating:Store Rating: 5.0
 
Dec 11, 2014
(Not Yet Rated)

Among the best online website.
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Overall Rating:Store Rating: 5.0
 
Dec 9, 2014
(Not Yet Rated)

Fast, accurate and friendly service at an affordable price.
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Overall Rating:Store Rating: 5.0
 
Dec 6, 2014
(Not Yet Rated)

Great product options, pricing and service.
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Overall Rating:Store Rating: 4.0
 
Dec 5, 2014
(Not Yet Rated)

good
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Overall Rating:Store Rating: 5.0
 
Dec 2, 2014
(Not Yet Rated)

I have good experience. Thanks.
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Overall Rating:Store Rating: 4.0
 
Dec 1, 2014
(Not Yet Rated)

Campsaver had was I was looking for at a discount compared to the item's...
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Overall Rating:Store Rating: 4.0
 
Nov 30, 2014
(Not Yet Rated)

I'm very happy with you because Internatioal shipping is available and i...
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Overall Rating:Store Rating: 5.0
 
Nov 21, 2014
(Not Yet Rated)

Good product and Good Price. Thank you CampSaver.
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Overall Rating:Store Rating: 5.0
 
Nov 19, 2014
(Not Yet Rated)

Very good shopping experience!
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Overall Rating:Store Rating: 5.0
 
Nov 17, 2014
(Not Yet Rated)

They offer really good deals.
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Overall Rating:Store Rating: 4.0
 
Nov 16, 2014
(Not Yet Rated)

thanks fot campsaver!!
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