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Carolina Rustica

Carolina Rustica

Overall service rating:  Store Rating: 4.5
Reviewed by 35 customers

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Showing 1-20 of 46 reviews Page 1 2 3   Next
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Overall Rating:Store Rating: 5.0
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Easy purchase, good service, great value.

by , Jun 3, 2012 Rated a Helpful Review
I recently ordered two recliners from Carolina Rustica.  I had seen the recliners in a local store and researched them online.  The salesperson was very knowledgeable about the manufacturer and the product.  He was able to answer all of my ...
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Overall Rating:Store Rating: 1.0
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HORRIBLE service, little to no communication

by , Apr 11, 2012 Rated a Helpful Review
HORRIBLE service. Ordered 2 sofas on 12/10 and still waiting on one of them on 3/23.  One of 2 sofas was damaged upon arrival and we were not allowed to have it repaired nor could we keep it while waiting for another sofa to be produced and ...
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Overall Rating:Store Rating: 5.0
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Delighted and will purchase again!

by , Aug 27, 2011 Rated a Helpful Review
My husband and I purchasd a Wesley Allen headboard online through Carolina Rustica Online Store. We were delighted with our purchase. The antique nickel head and foot board with glass balls is absolutley beautiful and is the star of our remodeled home. ...
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Overall Rating:Store Rating: 5.0
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Great experience, would use again

by , May 29, 2011 Rated a Helpful Review
Needless to say I was very nervous about ordering an expensive piece of furniture online.  I took great care to check out a variety of companies and more importantly the reviews.  When I looked at the reviews for Carolina Rustica I was very ...
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Overall Rating:Store Rating: 5.0
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Exceptional Customer Service, Prompt Delivery, Great Prices

by , Jul 6, 2009 Rated a Helpful Review
After driving over 200 miles and spending three days looking and dealing with pushy furniture sales people, my wife and I found CarolinaRustica.com.  We quickly found the furniture we were looking for on their online store with no pressure and lots ...
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Overall Rating:Store Rating: 5.0
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OUTSTANDING CUSTOMER SERVICE , GREAT BUSINESS AND I WILL SHOP THERE AGAIN

by , Apr 22, 2007 Rated a Helpful Review
I wanted to purchase an Iron Bed. After doing research and actually going to furniture stores I settled on a Wesley Allen Iron Bed. Then I started web shopping ~ Carolina Rustica was the best prices and I found Vicki in Customer Service very ...
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Overall Rating:Store Rating: 5.0
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EXCELLENT Customer Service - before AND after the sale!

by , Jan 2, 2006 Rated a Very Helpful Review
It is rare in today's online market place to find a company who still has good old-fashioned customer service practices. My experience with Carolina Rustica was like dealing with a good old friend. From the start of the sale, I got prompt responses ...
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Overall Rating:Store Rating: 1.0
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WHAT MORONS!

by , Aug 15, 2005 Rated a Very Helpful Review
I want an iron and brass bed, I picked out the individual bed I wanted from looking at hundreds on the internet, I found a competitive price for that bed at CR, and was ready to buy from them. The only step left was picking out the color. I wanted ...
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Overall Rating:Store Rating: 5.0
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Great!
by ,Dec 10, 2012
(Show)
Carolina Rustica is the perfect spot for personal furniture shopping with a great selection. Plus, they have excellent service. Gerri Livingston assisted me and she is wonderful! She listened to my needs and things I liked and
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Overall Rating:Store Rating: 2.0
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No information on delivery, no follow up. Almost three montys and no chairs.
by ,Jun 4, 2012
(Show)
Ordered two chairs on March 19th. Told four to six weeks delivery.  Later six to eight weeks, then eight to ten.  Now maybe June 11 to 12 delivery.  I have lost all confidence.The delivery service is all about its
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Overall Rating:Store Rating: 5.0
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Great Customer Service
by ,May 29, 2012
(Show)
Our Hickory White table arrived and we loved it but…it had a few blemishes which needed fixed.  Amy, at Carolina Rustica, explained our options which included finding a local furniture repair shop who would handle repairing the blemishes to
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Overall Rating:Store Rating: 5.0
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Very happy
by ,Apr 29, 2012
(Not Yet Rated)
I recently purchased a Century chest from Carolina Rustica and it could not have been any easier. When placing my order they were truthful and let me know the piece was out of stock and it would take longer than the normal delivery time. I placed my
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Overall Rating:Store Rating: 5.0
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Fantastic people, exceptional company and great prices!!
by ,Apr 29, 2012
(Show)
Fantastic people, exceptional company, great prices. Since we were furnishing an entire home I interviewed furniture companies. I chose Carolina Rustica because of the great reviews I read and feeling very comfortable with them after meeing. The customer
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Overall Rating:Store Rating: 5.0
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Great Company to do Business With
by ,Apr 28, 2012
(Show)
I recently made a furniture purchase through Carolina Rustica. I communicated and worked with Kathleen.She told me my furniture would arrive in  4 to 6 weeks. I was amazed and delighted it took only 3 weeks. This transaction went smooth and my
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Overall Rating:Store Rating: 1.0
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Carolina Rustica..Worst delivery service ever!
by ,Apr 26, 2012
(Show)
Ordered three items from the same manufacturer through Carolina Rustica.  Because the items were handcrafted, it did take two months to make these items.  When Sun Delivery recieved the items from company that made the furniture, it took Sun
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Overall Rating:Store Rating: 5.0
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We were quite pleased with our experience with Carolina Rustica
by ,Apr 17, 2012
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We have ordered furniture twice with Carolina Rustica.  Each time we have been very pleased with the service, the furniture and timely delivery.  The sales representative was very helpful and did not pressure us.  We
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Overall Rating:Store Rating: 5.0
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Love love LOVE Carolina Rustica! One of a kind quality & service
by ,Feb 6, 2012
(Show)
Love love LOVE Carolina Rustica. Super friendly service and beautiful products. Got a gorgeous piece recently and am continually getting compliments from house guests. Wish I lived closer but the online service makes it easy to continue expanding my
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Overall Rating:Store Rating: 5.0
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Excellent company, wonderful experience
by ,Dec 10, 2011
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Excellent company to deal with.  I requested a quote via email and recieved a phone call the next day with the quote.  Quoted price was the lowest I could find so I placed the order and item arrived a couple weeks later.  Delivery
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Overall Rating:Store Rating: 5.0
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FLAWLESS
by ,Feb 15, 2011
(Show)
Great experience.  We ordered (all Currey & Co.) three chandeliers and two sconces.  All perfect and delivered as promised.  Nice folks and nice service.  Two thumbs
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Overall Rating:Store Rating: 2.0
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Less than Stellar
by ,Feb 14, 2011
(Show)
Bought a two piece fan/light kit.  They obviously drop ship from factory who forgot the light kit.  I called and was told the light kit did not ship, our bad etc...  But when I did not get the light within 8 days as promised I called back
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Showing 1-20 of 46 reviews Page 1 2 3 Next