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by Mohamad_dt1 , Nov 27 '02
I ordered a Sony camera from here. Placed the order on Monday, received it on wedneday. The lady i placed the order was very nice she asked if I needed anything else, but did not give any pressure. Very happy with centraldigital and i would use them...
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by Smila_dt1 , May 30 '02
I ordered a Sony MVC CD 400 via their toll free phone number. The sales agent was able to make some good recommendations for me, in particular, the ease of use if I purchased a battery (3 hours life versus standard 30 minute one), and an ACDC charger....
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by swangell_dt1 , Sep 20 '02
Ordered a Sony Mavica 400CD online from CentralDigital. Smooth transaction. Follow up from company representative to confirm order and delivery address. No up-sale or "sorry but no stock story." Very professional and knowledgable staff. Can't wait to...
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by offended_customer_dt1 , Apr 29 '03
I ordered the Sony DCR-TRV70. I tried ordering on-line but the web site kept crashing, so I ordered via phone. There was a very strong push to by accessories and sales person got offended when I said no. Actually, I had to say no several times. In...
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by labrdor1 , Apr 07 '03
While they did have the lowest price, they have the crappy customer service people. Be prepared to receive an email asking you to call to verify shipment info. The problem I had with this is the person who supposedly sent the email never picked up the...
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by technohex_dt1 , May 16 '02
I recently bought some DVD player accessories from Central Digital. It took them way too long to ship me my items. They apparently work on the "Just In Time" philosophy - When you place your order, they order those products from the distributor. There...
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by Sheck_dt1 , Jun 18 '02
Purchased an Olympus C-4040 via their website. Received a confirmation call within 2 hours. Sales rep was friendly, and not pushy at all, merely asking if I needed anything else. Shipped within 48 hours, and they upgraded it to overnight. Would buy...
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by Alan_B._dt1 , May 15 '02
I ordered a sony vx2000 and missed a phone call from the store...I sent them an email requesting the camera be sent ASAP and it arrived in three days following the short session of telphone tag. I will buy again and would recommend!! Keep up the good...
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by GaryP_dt1 , Sep 11 '02
I called to order a Nikon Coolpix 4500 and told the salesman this. I asked if the battery charger was included, he said yes. I asked about the cost of a camera bag, then asked if they carried Viking CF cards. He said, no, but theirs were better. When...
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by Happy_Customer_dt1 , May 09 '02
I ordered a DCR-TRV740 camcorder from them and had excellent service. I received shipment in just 3 days. Everything was exactly what I ordered and the customer support was excellent. I even got a great deal on a warranty and a few other accessories....
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by BarbF_dt1 , Sep 01 '02
I ordered the Canon S40 on Sunday and received the camera Wed. Digital camera called to confirm order and sent confirmation email with FedEx tracking information. Very pleased with their service. Easy to place orders over the...
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by davidg , Nov 12 '02
I purchased a Canon ZR40 digital video camera. The salesperson gave me all the information I needed to know and was real patient. Anyone looking for a great place to purchase from for a great great price and super service I would definitely recomend...
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by Chris_dt19 , Aug 24 '02
I placed an order for a Nikon Coolpix 2000 which was listed In Stock and confirmed. 4 days later, I called the Co.and was told that they had not received any of the Nikon 2000s. They said they could send me a Nikon 2500 camera instead. I told them I...
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by kishore_kay_dt1 , Aug 19 '02
i called to check about the nikon coolpix 5700. the specific question asked was 'what all was included in the price, was it the full kit (battery, usb connect, lens cap, memory card etc) or only the body. the sales person refused to answer and referred...
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by noyph_dt1 , Aug 15 '02
I order the Pentax 330 at 7/15/02 11:00 ET, beside that, sale’s man told me I do need the battery charger $55. Actually the battery charger comes with it. By 4:40 ET pm I call back to cancel the battery charger order, he said “I don’t know what are you...
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Aug 20 '03
I have had a very unfortunate experience with Ibuydigital.com. I requested two day shipping on an expensive purchase and on day six I had still not recieved the goods. I called Ibuydigital.com and requested that the shipping amount be credited to my account. I was denied this request. I spoke with the Customer Service Manager, Joe Buck, also the owner (?). Mr. Buck was rude, not helpful and certainly not customer service friendly. It is truly unfortunate that ibuydigital.com will lose my future business.
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Feb 07 '05
Timely Delivery. Excellent order tracking link provided by the merchant. All items included arrived on time and in perfect condition. No item missing.
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Feb 07 '05
The camera was received before I expected it to be here. Everything was in order and the web site was easy to navigate.
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Feb 07 '05
The camera and expanded memory card arrived in good condition, but the memory card was defective. IBuyDigital replaced it and everything works fine now.
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Jul 19 '04
Typical NY store that claims to have your item in stock until you decide not to purchase their accessories, then the item is suddenly out of stock.
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Jul 19 '04
They did call to try to do the "hard sell" - but were okay when I didn't purchase anything and actually upgraded my shipping...
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Jul 19 '04
Shipping of order was delayed a day because company called trying to sell extra accessories and service agreement. Order came two days later than I anticipated, almost didn't get product before planned event.
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Jul 19 '04
If I had not had to call Central Digital with questions, it would have been a fine experience.
But, I did need to call a few times. Phoning in was not easy. Either I received voice mail, with no follow up, or I connected with someone with a an attitude.
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Jul 21 '04
Shopping experience met all my expectations. I decided to go to this merchant based on price and reviews.
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Jul 23 '04
Good experience. Everything "AS ADVERTISED".
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Feb 07 '05
It was great and very reliable. I would surely trust Ibuydigital.com and will definetly make my next online purchase through them.
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Feb 08 '05
Great service. Received my order on time and in good condition.
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Feb 08 '05
I had to call ibuydigital many, many times to ask why I havnt received my camera after paying for 2 day shipping. They kept feeding me lines of crap, until finally 2 weeks later i found out they didnt even have it in stock, even thouhg I was told it was. They told me stories like its not being shipped because of a big snow storm, or the order was just messed up, or they thought it was shipped it just never made it out. Finally I got the truth wich was they didnt know when the camera would be in stock. I finally received my camera 17 days after ordering it with fedex 2 day shipping.
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Feb 08 '05
Excellent!! I will shop at this merchant again
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Feb 14 '05
Everything seemed to be on the up and up. Ialso got a 5yr warranty for alot less than other on line places.Thanks alot.
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