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by hhnn , Jan 29 '07
Order #i334857 for a Sony laptop was cancelled by me today 01/29/07 subsequent to the worst experience I had in talking to a customer service (!!!) anywhere in the world. I was called to be pushed into buying extended warranty for the laptop. When I ...
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by peterskm , Jul 25 '02
I bought a Sony DCR-TRV25 Mini DV camcorder from IBuyDigital. Their prices weren't the cheapest, but much better than local prices and they received good reviews by others. A sales rep called me the following day to confirm the order. I was expecting...
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by mr4523mr , Apr 23 '03
Wednesday, 4/23/2003: I ordered an in-stock item from IbuyDigital on Sunday. I received an e-mail confirmation Monday morning. So far, so good. Monday afternoon, the website tracking page said, "Your credit card has been billed and is pending to be...
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by chrismtb , Aug 11 '05
Ordered a digital camera on 8/2, was in stock, but did not ship until 8/9. The day after I ordered, I got an email saying I had to call to confirm my order and they tried to sell me extended warranties and such. Fortunately, they didn't push too hard ...
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by komondor , Jun 13 '03
I shopped around all the low prices places online. central Digital caught my eye because they adver ...
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by arappe , Jan 31 '07
WORST "CUSTOMER SERVICE" EVER!!! (OR LACK THEREOF) BEWARE - IF YOU HAVE A PROBLEM WITH YOUR ORDER, YOU'RE ON YOUR OWN!! I have gotten the run-around for almost a month on an order placed 1-3-2007 AND still haven't received - BUT my credit card was ...
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by jeromeatl , Jan 16 '04
It is the second time I buy a digital camera on the web (my first Canon was stolen...), buying from IBuyDigital was really nice. A lot of companies will call you to "check you order" and try to sell you lots of stuff you don't really need, very ...
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by ghengisrex , Apr 12 '03
I called to check availabilty on the Sony DCR trv38 camera. They said it was in stock. After I placed an order on line, I called to confirm. The sales person tried to sell me additional accessories. Then, the salesman told me if I gave them an...
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by givi , Aug 06 '04
Purchase experience product: Sony HC30 Mini-DV Purchase experience start time: 6:40 PM, 8/5/04 Purchase experience start time: 6:53 PM, 8/5/04 Total elapsed time: 13 minutes. After detailed research in local shops, I decided on the buying the ...
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by walterkay , Sep 29 '03
Ordered a Nikon Coolpix 2100 that was quoted 'available' on line. They never shipped or emailed me ...
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by asheasley , Dec 12 '02
I bought a Fuji Finepix 3800 from ibuydigital on December 9th. The price was one of the best I could find from a reputable company. Many other places sell the camera at slightly higher, but comparable, prices unfortunately they were all...
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by tssoon , Jan 09 '03
Reading the reviews always makes me wonder how they can apply to my own online purchase experience. Finally, I have a reference point. My conclusion for short is that I don't recommend ibuydigital.com. No matter how low their price is, I will not do any...
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by lt4fun , Aug 27 '02
I ordered the TRV25 online for ibuydigital.com. They have the standard callback to confirm the order. The salesman provided some pressure to extra equipment as was expected. I had to say no quite a few times but otherwise was polite with me.
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by geckocrew , Jul 26 '03
THESE GUYS ARE GREAT SO FAR!!!!!!!! I did a lot of research to find this camera (DCR-TRV38). It se ...
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by dgsmth , Aug 20 '03
No confirmation of online order. You are left hanging. I was afraid to call after reading comments a ...
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Mar 31 '04
Vendor was very good at following up and confirming the order. Was very good to deal with.
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Jun 02 '04
Excellent service. No followup phone call to pressure for accessory purchase. Actually received product 2 days ahead of shipping estimate.
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Apr 14 '04
Looked the bnest price at My Simon.com. Checked the rating of the store and placed the order.
I was afraid of a past experience, when I bought my first digital camera, where I placed the order and then I got a call from the sore offering a bunch of options which I did not want. It was really something I did not want to go thru again. And it didnīt happen. I will shop again at Central DIgital. Definetely
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Jun 01 '04
In the interest of my privacy rights,I do not wish my review to be displayed on the internet,I am, therefore, refraining from writing a short review.
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Apr 16 '04
The camera arrived with a defective battery and the extra batteries I purchased arrived discharged. I needed the camera immediately and paid $30 for 2 day shipping. Hence I ended up having to go out and purchase another battery in order to use the camera. Regarding customer service, their phones were always on automatic forward to a recorded message. I had to contact them via email to request that I be shipped a new battery. They finally replied via email to tell me that I would have to send the defective battery back in order to receive a working battery. Ridiculous! I finally was able to contact a human being who was so rude I actually hung up. I intend to send the camera back and to make sure I let everyone know not to use their service.
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Jun 29 '04
Smooth. got exactly what I paid for in unopened condition
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Mar 23 '04
I'd recemond this store to others. I had to call to verafy adress I think they wanted to sell more assories but they wear very polite
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Nov 18 '03
The only reason I said their order tracking wasn't great was that I got the camera before recieving the tracking number!! Hey, I'll take it! Way smooth transaction. Camera works great. They called to confirm address and even told me how to add an alternate shipping address to my credit card. Way to go iBuyDigital!
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Apr 17 '04
Found the camera I wanted at the best price. Shipping time was great. I received the camera faster than expected. Packaging was secure. I ws very VERY pleased with this transaction and have recommended the IBuyDigital website to a few friends and all those who ask "where did you buy your camera?" Plan to buy lenses for this camera from the same site.
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Jun 02 '04
The digital camera seemed to be a native Japanese product. But the Sony T1 works great. It looked like the box had been opened before, but I don't really mind. The camera definitely looked new.
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Apr 16 '04
the merchandise did arrive on time however I had to get the r4ebate coupon from another online merchant website as all they could do was refer me to the fuji website where you cannot find anything about rebates.
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Jul 05 '04
Perfect. Would shop here again. Smooth transaction as expected.
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Jun 02 '04
The actual shopping experience was quick, easy, and painless. From ordering to receiving the process was flawless. The only negative comment I can make about the experience is when I called the seller to inquire about my orders arrival date and was talked down to in a way that I felt was unacceptable and unprofessional. I would, however, buy from this seller again.
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Oct 09 '03
I ordered a plasma display from Ibuydigital. I waited for a phone call or a traking number for 4 or 5 days. After not hearing from them I decided to get in touch with their customer service. I was told they could not validate my order because the billing/shipping address were different. (where do you see that in their ordering process, when did they plan to tell me about it???????)
The person told me it's why I received an email about the cancellation of this order (this was a lie, I never got this email).
Very un-professional people!! Avoid their lacklustre ordering process/customer service and go shop somewhere else.
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Oct 13 '03
I waited almost 2 weeks without receiv9ng it. I called and it turned out they did not have the product in stock but were trying to locate one to send to me. I felt theyt were deceptive and unprofessionmal and wouyld not go near them again. Ended up with an Olympus 750 through Amazon and got it in 2 days. IbuyDigital should have contacted me immediately to say they did not have the product rather than jerking me around.
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