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Cheap Tickets

Cheap Tickets

Overall service rating:  Store Rating: 1.5
Reviewed by 114 customers

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Showing 1-20 of 130 reviews Page 1 2 3 4 5 6 7   Next
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Overall Rating:Store Rating: 1.0
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Rip off business this company has lost my business.

by , Oct 4, 2013 Rated a Very Helpful Review
We travel extensively and have used cheap tickets in the past without problems. Today that all changed. I am so upset with this company that I will not use it or it's subsidiaries in the future. I have been precluded from traveling secondary to ...
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Overall Rating:Store Rating: 1.0
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NEVER AGAIN, WORST COMPANY ON EARTH!!!

by , Aug 11, 2013 Rated a Helpful Review
I have been working on changing a ticket for 5 days from over seas, in total I have spent over $50 on phone bills just waiting on hold an average of 21 minutes each time often only to have them hang up on me before I talk to a person. I WILL NEVER EVER ...
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Overall Rating:Store Rating: 1.0
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horrible

by , Mar 18, 2013 Rated a Helpful Review
I booked a flight for my mother in law on March 6, 2013 and never received a confirmation email for the flight info. It was a last minute flight due to a funeral and she needed to fly out within 2 days. When I didn't  receive confirmation from Cheap ...
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Overall Rating:Store Rating: 1.0
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Most Horrible experience of my life

by , Dec 13, 2012
(Not Yet Rated)
Cheaptickets is great with their customer service when buying tickets but not until you get stranded at an airport because your name is not on the flight. Not only was I left stranded in a foreign airport, the customer service kept me for more than 5 ...
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Overall Rating:Store Rating: 3.0
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I think Cheap Tickets is fine. Maybe that's just me? I'm satisfied.

by , Sep 4, 2012 Rated a Helpful Review
I thought I would chime in and say that I've never had a problem from CheapTickets, but I always keep in mind that I know what I'm buying. I don't expect them to be flexible, and I don't expect any hand-holding if my travel plans change. They are running ...
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Overall Rating:Store Rating: 1.0
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GODAWFUL SERVICE

by , Aug 23, 2012 Rated a Helpful Review
This was hands down the worst customer service experience I've had in a long time.  This company books you with 5 different airlines for one trip which is a given and what you sign up for. But when anything goes wrong during any of the flights ...
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Overall Rating:Store Rating: 1.0
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CheapTickets ripped me out of $900

by , May 9, 2012 Rated a Helpful Review
I bought tickets for my fiancee and her daughter to fly from China to LAX.  I accdently used my fiancee's last name (not daughter's father's name ) for the daughter. I called CheapTickets and they said that should not be a ...
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Overall Rating:Store Rating: 1.0
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WILL NEVER USE CheapTickets AGAIN!

by , May 9, 2012 Rated a Helpful Review
Ugh. Pretty much in one word. I had searched online for the hotel I wanted to stay at in Orlando and found CheapTickets to have a good price. So I booked it. Low and behold 20 minutes later I found the same hotel - same dates - for a cheaper price. ON ...
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Overall Rating:Store Rating: 1.0
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Absolutely horrible

by , Apr 4, 2012 Rated a Helpful Review
On the day I was due to fly, I boarded the plane with my dad and 2 year old son. Although I have flown 100's of times, including to China several times, something happened on this day. I am pregnant, and I just felt like something was very wrong and I ...
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Overall Rating:Store Rating: 1.0
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No Service No Satisfaction

by , Feb 15, 2012 Rated a Helpful Review
Their software made a booking error for a ticket itinerary I purchased.  We had selected one departure date and the itinerary came back with an erroneous date, which we did not notice immediately.  If you must use this vendor, be extremely ...
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Overall Rating:Store Rating: 1.0
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They may NOT honor your confirmed booking (cheaptickets/orbitz)

by , Feb 12, 2012 Rated a Helpful Review
I had a really bad experience with Cheaptickets yesterday. I had booked an international flight 3 months ago, and yesterday (4 days before my journey) they informed me that my flight is no longer available, and that they cannot do anything about it. The ...
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Overall Rating:Store Rating: 1.0
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Misleading and Rude Customer Service Staff!!

by , Jan 29, 2012 Rated a Helpful Review
It seemed like a good deal till I booked the same ticket twice online and had to cancel one of the booking. I was told the ticket money would not be refunded and would be credited in for future ticket purchases with the same airliner and part of the car ...
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Overall Rating:Store Rating: 1.0
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The Worst! Spend the extra $$ go w/ reputable company

by , Aug 25, 2011 Rated a Helpful Review
I tried to book a family vacation. I called cust service since I needed 4 rooms. The "service" rep (I'll use the term loosely) took my info, btw it took 2 hours, and booked my trip. I reiterated that I wanted upgraded rooms at least 6 times. I also ...
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Overall Rating:Store Rating: 1.0
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nightmare

by , Oct 11, 2010 Rated a Helpful Review
Let me preface this with the fact that I never write online reviews, but I think that it is important for people to know about our recent experience with Cheap Tickets:Our recent experience with cheap tickets will make me never patronize their site ...
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Overall Rating:Store Rating: 2.0
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are cheap prices worth unsatisfactory customer service??

by , Mar 16, 2010 Rated a Helpful Review
A friend and I are traveling together, and she asked me to handle her travel itinerary, as I have more experience dealing with these issues. This is what happened today, March 15, 2010.  This is copied from the letter I sent to Cheaptickets customer ...
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Overall Rating:Store Rating: 1.0
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Poor customer service. Will not rectify their error.

by , Mar 12, 2010 Rated a Helpful Review
RIPOFF! I booked an airline ticket and cancelled that reservation on line within 24 hours.  They CLAIM this can be done without any penalties.  NO WAY!  I have the cancellation number and time printout, but they CLAIM they have no record ...
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Overall Rating:Store Rating: 1.0
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Never Use at All Costs.

by , Dec 2, 2009 Rated a Very Helpful Review
Cheap tickets is easily the worst site i've ever booked a ticket through. I highly recommend steering clear from this. Their prices might be cheaper, but if you have any issues what so ever with your flight, you will be one sad puppy, as their lack of ...
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Overall Rating:Store Rating: 1.0
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"Pay us all these additional fees or else we'll cancel your tickets"

by , Nov 18, 2009 Rated a Helpful Review
I wish I had looked up these reviews before I purchased my tickets!I purchased 2 multi-stop international tickets from the website. After purchasing my tickets, I received my credit card statement with some additional charges that I had not ...
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Overall Rating:Store Rating: 1.0
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Bad Customer Service is their mantra.

by , Sep 4, 2009 Rated a Very Helpful Review
I recently needed to book a flight to Washington, DC from Buffalo, NY. Considering there are a plethora of options of where to go online to book flights, I weighed my options and took a chance with http://cheaptickets.com/. I booked my flight and was ...
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Overall Rating:Store Rating: 1.0
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Horrible customer service with free frustration

by , Aug 17, 2009 Rated a Helpful Review
This is by far the most frustrating customer service I've had, I believe they have the calls directed overseas to India where any question that you ask is given a book read general response. Half of their answers didn't even relate to my questions. My ...
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Showing 1-20 of 130 reviews Page 1 2 3 4 5 6 7 Next