Cingular.com

I have been looking to change over from T-Mobile to AT&T for quite some time due to the family plans and my original interest in the iPhone. I found a deal where AT&T was offering activation fees waived and decided to go ahead and do it.  At ...

Cingular.com may draw criticism from some, but it will draw none from me. I think the site is quite well designed for appropriate functionality. You can order new service, order accessories, pay your bill, change the features you have with your ...

The following is my experience with Cingular... Its been pretty up and down :( mostly down I just canceled my T-mobile account to come with Cingular because I saw your TV ads, loved the cingular 8525, and seemed to be getting a bargain. Since I ...

Cingular is a scary place to deal with if you have ANY problems. In my case 2 things went wrong: a) I ordered 2 phones on-line b) the phones they sent to me were defective. As others have noted in their comments - their customer service is truly ...

Stay away from Cingular at all costs. I experienced routine drops outs and line problems. The "free" LG phone I received was terrible and they would not allow an upgrade unless I signed a 2 year extension - so like a fool I did and added another 3 lines ...

I started with ATT and like so many others stuck with Cingular after the takeover. I had absolutely no problems except during the hurricanes (S. FL) when my whole area was without power for 3 weeks. I could drive elsewhere and my phone worked from ...

My husband and I needed a new cell phone plan and new cell phones, so we spent about 2 months looking at each and every company, their plans and their phones. In the end, we chose Cingular because of their rollover minutes. We were able to get better ...

Many people can sit here and complain about their personal issues and disreguard Cingular as an uncaring and cold company...however lets look at the facts... Billing issues? what wireless company doesn't have them? Faulty equipment? again, give me the ...

I switched to Cingular about 6 months ago because I wanted better coverage, and almost everyone I knew had Cingular so we could all talk for free. Every other time I download a ringtone off of Cingular's site, I end up being charged for it, and not ...

I have been with Cingular for over 5 years now. I began with two phones and a Family Talk plan. I now have over 10,000 roll-over minutes. My grown-up niece added her line to my plan and still we are collecting roll-over minutes. This is probably because ...

Stick with T-Mobile! Signed up for service and purchased two phones on-line. Phones arrived and called activations to activate phones and start porting process on Thursday night. Both phones ported through essentially immediately and Cingular agent ...

I've been with Cingular just over a year, my contract has expired and I'm on a nice month-to-month basis now. I've received numerous emails that I'm "Eligible for an upgrade" on my phone. The email explains that they are offering me an upgrade from my ...

Horrible Horrible Horrible. I tried to add a line for our kid online. Web page would not allow me to do so unless I added a new plan. We are happy with the plan we have and did not want to change plans. I called for help. I managed to get someone to ...

Well, where to begin? Delivery speed, fair, took almost twice as long as stated. Customer Service, horrible. I was told that they did not have any local numbers and was given another number, discovered later that others who had purchased phones from ...

I have been a Cingular customer for just over two years. In the beginning I was very happy with the service and phones, but as my two-year contract came to an end, I had the unfortunate experience of trying to deal with Cingular's customer service, that ...

Cingular is raising the bar even more with their self-service options available to their customers through cingular.com and *services. Right now, I’m going to focus on what cingular.com has to offer and how it can make the Cingular Wireless customer an ...

With the bold wording on the website that stated " No Hassle Return " I thought that I would try Cingular service so I signed up for Cingular wireless service at the end of January,I tried the service for 1 week,then decided for two reasons that I ...

Cingular has the worst customer service I have ever seen. It took them three billing cycles to get my address correct. This of course resulted in my service being turned off twice. Then they charged me reconnection fees for two of the times. After much ...

The Cingular website, much like their inexistent customer service, is part of a clever marketing hoax designed to trap the unwary into signing lengthy contracts of involuntary servitude to their profit machine. It's laughable that the company persists ...

I have been a Cingular Wireless Customer for over 7 years now and I have always been happy with them. recently they even merged with AT&T Wireless and now my reception is even better than before. I have used the www.cingular.com online service since ...