Cingular.com

I placed an order with cingular.com on 10/20 for two phones and a shared plan. When I hadn't received the phones in the 3-5 days I was promised I called their customer service. The lady was courteous and assured me it would be mailed out and I would ...

I first got the wireless web service Cingular calls WIX to upload ringtones and wallpaper to my new phone. I later found out I could not upload my correctly formatted (per Samsung ) ringtones and wallpaper from my computer to my phone. I could only buy ...

Very good web site. Not so good beyond web site. As a prospective customer one would expect an effort to gain your business. They do as much on the web site but the human side needs a lot of work. Tried to port my existing wireless number to Cingular and ...

My sister has been after me for months to do this review on Cingular.com. It has delivered us nothing but constant frustration. The site, is set up to help you order products, receive customer service, check & order rate plans, download ...

I ordered a cordless travel charger. I got an automated message saying I would receive it in 2-5 days. After 10 days I called their customer service. A recording said they were busy and I should send e-mail. I did repeatedly, but they never...

this is a good seller. i highly recommend it. seriously. i'm not joking. maybe a little. maybe not.thank you.ok. i can do more words. only for

I had been a customer of AT&T Wireless for over 10 years until the joining of them with Cingular. I have NEVER had worse customer service at any company than I've had with Cingular. Last week I got 2 new cellphones (which weren't cheap). Neither work

I am sitting on a New Jersey Transit PACKED with commuters bound for NYC, and trying to get a little online work done using Cingular's 3G data card. FRUSTRATED is the only polite description I can give of myself right now. For a carrier that touts

I was with AT&T when cingular took them over. Shortly after they took over I couldn't get any reception in my area. It was spotty at best. When I called about it they said it was because of trees blocking the signal. When I explained I didn't have that

Really bad experience. Online store doesn't work on server side, a lot of lies about service (which supports the already known fact of cingular's false advertising) and many bad things in hard-tofind small print. NO EMAIL CONTACT at all, even though the

My relationship with Cingular was a shotgun wedding. They bought out ATT, which had provided several years of very fine service. The writing was on the wall when they kept sending me offers to "upgrade" my service (i.e., pay more for something I didn't

I returned a phone under warranty and now they are charging me for a new phone due to damage. I did not do any physical damage to the phone and I never dropped it in water. If they did not accept my phone I assume they do not warrant most of the

On first page of current usage overview, 700 anytime minutes are posted. Details of calls shows total 513 minutes that includes Anytime+nights/week-end/mobile to mobile. I called for clarification and asked to look into but customer reps are not

Good luck entering the Cingular Customer Service Fortress. This must be the only phone company that does not provide a customer service email address. For registered users there is a 'mail' link that does not work (date 8/6/2006). Very frustrating to

I ordered a family plan with Cingular online a month ago. I wanted to try the service with a temporary number for a couple of days to make sure I had coverage before porting my existing number over. They said no problem and that there would just be the

Do not believe "Fewest Dropped Call" advertisement. I was lured by it, and switched from Sprint PCS. In Cambridge, MA, 8 out of 10 calls dropped within 5 minutes. When I was using Sprint, only 1 out of 10 calls dropped. Customer service was

After being with Verizon for two years, I was so tired of it, that I wanted to try Cingular, at that time with AT&T already. I picked out a nice phone for myself and my mom and a nice plan that would fit our needs. We got the phones on time and

Horrible, misleading, and worst representatives I have ever dealt with. Plans are deceptive and secretive. Billing is a nightmare! Watch your billing because you will be billed for items not noted in your plan such as IM, webmail, ringtones, games,

Not about online shopping but about their customer service web site. - Signed up for email billing - they messed up my email address and were never able to fix it. Never get any email bills, always behind on payments because I am supposed to think of it

I have been very satisfied with Cingular. We have the family plan and it averages about $20 - 25 per month per phone. We split the service with parents and mail monthly payments. We have over 2000 minutes rolled over. We used some previously when