Afternoon Order. Immediate e-mail confirming order. Next morning e-mail with UPS tracking information. Was able to track item from pickup to delivery. Packed suitable for fragility of the item. Delivered in good shape and on time.
Ordering from...
My experience with C-P-A was very good, despite an initial inaccuracy with product description. The customer support was particularly good and very timely, and they have either permitted exchange on products that ultimately were unsatisfactory or made...
I ordered a phone from Cordless and got it in good time, but when I used it, the reception was poor. I e-mailed their customer support and got an answer back within hours. They had no problem with my return and gave me some advice about another phone...
This merchant is a fraud. Sent me a defective product. I returned it and was only reimbursed for 88% of the purchase price. They kept the other 12% to line their pockets.
I have seen many other reviews where other customers had the same experience. They send a defective or refurbished unit. When it gets returned the customer still gets whacked even though it is no fault of their own.
Best price, great delivery time, order was accurate by borntospend ,Nov 10 '04
Totally shocked!!!! That's how I felt when my phone came in the mail. When I ordered the phone, I figured it would take a week or two. You can imagine how shocked I was when it came in a couple of days. I ordered the Panasonic KX-TG4000B. I love this phone. Well worth the money. I cleaned up the clutter. Got rid of 4 caller ID's and 4 answering machines.
Awfully bad. Company probably run by owner itself by ravipundek ,Nov 14 '07
I dont recommend this store. Awfully bad customer service.Bought a phone arrive late. Called customer service hold for 23 min, next thing u know, beep, pls leave a mesage. WHy let me listen to music for 23mins before "leave a voice message" came up?
Very upset. Thinking of canceling the order, but guess what : 20% restocking fee no matter what- Even though the product is defective send you a refurbished one even if is not your fault.
Before buy anything from this company, call the customer service and pretend u bought something and would like to return it, experience it yourself.
Would definitely recommend! by tsbusch ,Feb 16 '04
I ordered the Siemens 8825 with one extra 8800 handset. I received my order promptly as ordered. Price was very competitive and service was excellent. This phone is outstanding. It offers lots of features, and setup is very intuitive and user friendly. I have been impressed with the excellent reception. I wish the base set could be hung on a wall, and had a longer cord for the handset. The ability to simply plug in the additional handsets makes this an outstanding choice for home as well as businesses---no need for extra wiring. Having had several bad experiences with inexpensive cordless phones, I would say this is well worth the investment.
I am not happy with the return Policy on a defective product by rbray13 ,Jan 03 '05
They shipped me two defective products and expect me to pay postage and 15% restocking fee. I would not deal with this firm again and should have shopped at a local store where I would not have had this problem!
Great transaction. Nothing more could be expected. by fastar ,Mar 21 '06
My order was shipped very FAST and packaged well. No mistakes and every thing was perfect. I will definately shop from again, and highly recommend Cordless Phones America.
Overall a good ordering experience. I inadvertently ordered the wrong phone and had to return it. Return instructions were more complicated than I have experienced elsewhere, and they charge a restocking fee on returns. For those reasons I'm unlikely to purchase from this company in the future if there is a chance I might have to return an item. Read more
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Jun 23 '04
Great to deal with. I received my product ahead of time. Read more
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Jul 02 '04
Received the phones on time. Not sure yet if they are going to have as good of range as I expected. Read more
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Jul 05 '04
Although I found this store via a web search and didn't know anything about them, I took a chance and placed an order. Not only was the price reasonable but the merchandice arrived quickly and in good order. Read more
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Jul 09 '04
GREAT..................................................................................................................... Read more
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Jul 10 '04
BETTER THAN A PHONE ORDER AND THE BEST PRICE FOR
THE PHONE I FOUND Read more
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Jul 12 '04
The ordering process was easy. I was able to order the phone with 5 handsets as one order item. Read more
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Jul 12 '04
The site was nice and easy to navigate. Their selection was good. I had to return the phone I purchased because it didn't have enough amplification and I found their return policy to be a little restrictive, plus I had to do a follow-up in order to get my card credited. I think if you need a regular cordless phone, you'd do best to check with Target or some of youe local electronics retailers for a much lower price. Read more
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Jul 12 '04
Cordless Phones of America delivered what they promised plain & simple. I'll be back! Read more
The website was very informative and provided the consfumer with valuable informtion about cordless phones. Read more
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Jul 19 '04
Fantastic! This company was very personal and I had a great experience. Read more
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Jul 19 '04
UPS delivered phone to wrong address which took a call from me to UPS to get it straightened out. UPS did call Cordless Phones America on my behalf.
Note: Many people who need an amplified phone are older & have other disabilites such as poor eye sight. This phone's numbers on the buttons are too small. Also the phone isn't as loud as it I think it should be. Read more
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Jul 19 '04
web site was easy to navigate. the phone was delivered quickly and in excellent condition. Read more
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Jul 20 '04
No surprises. Decent price. Easy order.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Read more
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