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Cymax Stores Inc.

Cymax Stores Inc.

Overall service rating:  Store Rating: 3.5
Reviewed by 423 customers

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Showing 1-20 of 49 reviews Page 1 2 3   Next
Date Rating
Overall Rating:Store Rating: 1.0
 

Worst online & customer service experience ever

by , Dec 16, 2013 Rated a Very Helpful Review
Worst online & customer service experience ever! Ordered 9-piece dining room set back in November in order to have it at our new house for Christmas dinner. Set finally arrived on December 9th with the table itself being heavily damaged--the box had ...
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Overall Rating:Store Rating: 1.0
 

Ordered a crib over a month ago still have yet to receive it.

by , Oct 21, 2013 Rated a Very Helpful Review
Let's break the down the good and the bad of this company. The customer service is wonderful, they are very happy people that answer the phones. The good ends here. The customer service center seems to be somewhere in India, so even though they ...
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Overall Rating:Store Rating: 1.0
 

BEWARE!!!! DISCOUNT NOT WORTH THE B.S.!!!!

by , Aug 1, 2013 Rated a Helpful Review
I wrote them a rather truthful review on their FB page explaining how horrible this company is!!!!!!!!  Of course they now have blocked me from their page!  ordered a 9 pc. dining set over a month and a half ago.  When I ordered it my ...
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Overall Rating:Store Rating: 1.0
 

Absolutely the worst customer experience I have ever had.

by , May 28, 2013
(Not Yet Rated)
On March 31, 2013 I ordered a rocker recliner from Cymax. When the order was completed it stated the chair would be shipped between April 2-22. April 22 came and went, no chair, no tracking number, no call from the company to say anything was wrong with ...
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Overall Rating:Store Rating: 1.0
 

Worsts Experience I have ever had doing online shopping

by , May 11, 2013 Rated a Helpful Review
I do not recommend using this online store. Their website seems to give you the opinion that they are focused on customer service. They have a very long way to go.I ordered an item and Cymax gave me an estimated ship date range. I ...
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Overall Rating:Store Rating: 1.0
 

Do not buy from here!

by , Dec 5, 2012
(Not Yet Rated)
Terrible service! I ordered a bed frame on November 19. I received a confirmation email of the order which said the item would be processed between November 20-22, and delivered between November 27 - December 6, and I would receive an email confirmation ...
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Overall Rating:Store Rating: 1.0
 

The worst experience I have ever had shopping online.

by , May 8, 2012
(Not Yet Rated)
They are awful.  I purchased a computer desk that clearly showed a side piece to hold the tower and printer.  When I received the item, it only had the desk and no side peice. I contacted the company and they said that the side peice was an ...
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Overall Rating:Store Rating: 1.0
 

Keep away from this company! Still haven't got refund after FOUR months!!

by , Apr 28, 2012 Rated a Helpful Review
I placed an order for an office desk on 01/02/12, there was something wrong with the website and I was charged twice and two sets of desks actrully arrived to my house. I started calling this company for taking back one set of desk(including two boxes), ...
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Overall Rating:Store Rating: 1.0
 

Will the item EVER ship??

by , Apr 24, 2012
(Not Yet Rated)
I ordered an office chair on 4/17. Email confirmation said it would be shipped by 4/19. Called on 4/20 to see about tracking information (none was showing up in my account on the Cymax website). Had to wait for 20 minutes on hold only to find out that it ...
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Overall Rating:Store Rating: 1.0
 

HORRIBLE Canadian Company!!! Buyer Beware!!!

by , Mar 2, 2012 Rated a Helpful Review
Horrible experience. Prior to placing my order online I contacted this company to confirm that the furniture that I wanted was in stock. I was told that it was. I proceeded to order my items online. After not receiving a confirmation by email of my order ...
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Overall Rating:Store Rating: 1.0
 

Order never shipped, pointless customer service, could never get a straight answer.

by , Feb 18, 2012 Rated a Very Helpful Review
I placed an order with Cymax for a TV stand (manufacturer Z-Line Designs) on January 16th, 2012. The stand was listed as in-stock and capable of being shipped within 1-2 business days, with an estimated delivery date of 7-9 business days. By the 20th, my ...
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Overall Rating:Store Rating: 1.0
 

VERY poor service after the sale!

by , Nov 7, 2011 Rated a Very Helpful Review
Placed order on 10/26 for an American Drew bed.  Website says "This order will receive tracking information directly from the carrier in 3-7 days, and you will be sent an email as soon as tracking information is available."  Never received ...
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Overall Rating:Store Rating: 1.0
 

They'll take your money and make empty promises- DON'T DO IT

by , Sep 1, 2011 Rated a Helpful Review
Ordered: Crib and mattress for a total of $350. Deal, huh? Mattress was on sale and both shipped for free with ground delivery. Credit card was charged the full amount up front.Received: Mattress about 10 days later. Awesome.Problem: ...
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Overall Rating:Store Rating: 1.0
 

They will charge you and NOT deliver - good luck getting in touch with them.

by , Aug 23, 2011 Rated a Helpful Review
In summary -- do not use this merchant!  I ordered almost $2,000 worth of merchandise (three high priced items) from Cymax.  The latest delivery date promised was 2 weeks from my order date -- which was totally fine.  BUT -- the ...
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Overall Rating:Store Rating: 1.0
 

Cymax stores happy to take your money, but does not deliver. Literally.

by , Mar 22, 2011 Rated a Helpful Review
Save yourself some sanity and do not order from this store. We made a large order on Jan. 1/11 for baby furniture. We made the order because the website (Lusso Baby - one of Cymax Stores websites they hide behind) stated that the items were "in stock". ...
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Overall Rating:Store Rating: 1.0
 

DO NOT BUY FROM THIS STORE!!!!

by , Nov 12, 2010 Rated a Helpful Review
DON'T Ever purchase from this store!!! I purchased furniture from them 2 and a half months ago. It was delivered finally 4 weeks ago and both pieces of the entertainment center were damaged. I rejected one piece straight away. The other they had to leave ...
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Overall Rating:Store Rating: 1.0
 

DO NOT ORDER FROM CYMAX: Please Read!!

by , Nov 28, 2009 Rated a Very Helpful Review
PLEASE READ BEFORE PLACING YOUR ORDER!  THIS IS A SCAM COMPANY!I would NEVER order from this online store again.  First of all, they mark up all of their prices way above their online competitors.  I price-matched the item that I ...
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Overall Rating:Store Rating: 1.0
 

I would NOT order from Cymax again.

by , Nov 23, 2009 Rated a Helpful Review
Ordering is easy...shipping and delivery is a whole other story.  I ordered a stroller and many of its accessories.  Cymax advertised 2 day delivery.  After 2 days had passed, I noticed that my order had not been ...
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Express Reviews
Overall Rating:Store Rating: 5.0
 
Cymax really came through for me!
by ,Nov 2, 2012
(Show)
I was in desperate need of a desk at my salon. I ordered a desk on Monday, the day hurricane Sandy was in full force. After ordering, I read all the negative reviews. needless to say, I freaked. It turned out there was no need, the desk arrived 3 days
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Overall Rating:Store Rating: 5.0
 
Great experience ordering a mattress!
by ,Nov 8, 2011
(Show)
We ordered a simmons beautyrest mattress for ~$400 less than the price at a local store. Delivery was included in the price. We were a bit skeptical about ordering through Cymax because there were some bad reviews, but overall we were very happy
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Showing 1-20 of 49 reviews Page 1 2 3 Next

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Showing 1-15 of 380 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 26   Next
Date Rating
Overall Rating:Store Rating: 4.0
 
Jan 12, 2014
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Great products for great prices
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Overall Rating:Store Rating: 5.0
 
Aug 14, 2013
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Excellant
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Overall Rating:Store Rating: 2.0
 
Aug 5, 2012
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When the package arrived the bottoms of the drawers were missing. We placed a...
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Overall Rating:Store Rating: 1.0
 
Jun 29, 2012
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I placed my order on May 26th, today is June 29th and I have not received my...
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Overall Rating:Store Rating: 4.0
 
Jun 18, 2012
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VERY poor instruction on how to piy togetrhe the screws and connection was not...
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Overall Rating:Store Rating: 3.0
 
Jun 13, 2012
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no shipment notification of any items ordered
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Overall Rating:Store Rating: 5.0
 
Jun 13, 2012
(Show)

I found what I wanted quickly. It was a great price and there was no shipping....
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Overall Rating:Store Rating: 5.0
 
Jun 11, 2012
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The merchandise was very good quality! The product arrived ahead of schedule-I...
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Overall Rating:Store Rating: 3.0
 
Jun 11, 2012
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Some of the furniture arrived damaged. Looks nice despite this issue.
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Overall Rating:Store Rating: 5.0
 
Jun 11, 2012
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I was very satisfied; however, I wish the plugs that hid the bolts of the chair...
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Overall Rating:Store Rating: 5.0
 
Jun 10, 2012
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They had a lot of futon covers to choose from at a comparable price. It came a...
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Overall Rating:Store Rating: 4.0
 
Jun 10, 2012
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Everything went together very well. Packaging of the hardware to put the cart...
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Overall Rating:Store Rating: 5.0
 
Jun 10, 2012
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I was overall satisfied with the product and the service.
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Overall Rating:Store Rating: 4.0
 
Jun 9, 2012
(Show)

Navigating the Cymax site was fine. Delivery of the goods took a little longer...
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Overall Rating:Store Rating: 1.0
 
Jun 8, 2012
(Show)

Picture showed wood areas much better than they really look wood areas are...
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Showing 1-15 of 380 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 26 Next