Cymax Stores Inc.

I do not recommend using this online store. Their website seems to give you the opinion that they are focused on customer service. They have a very long way to go.I ordered an item and Cymax gave me an estimated ship date range. I ...

Terrible service! I ordered a bed frame on November 19. I received a confirmation email of the order which said the item would be processed between November 20-22, and delivered between November 27 - December 6, and I would receive an email confirmation ...

They are awful.  I purchased a computer desk that clearly showed a side piece to hold the tower and printer.  When I received the item, it only had the desk and no side peice. I contacted the company and they said that the side peice was an ...

I placed an order for an office desk on 01/02/12, there was something wrong with the website and I was charged twice and two sets of desks actrully arrived to my house. I started calling this company for taking back one set of desk(including two boxes), ...

I ordered an office chair on 4/17. Email confirmation said it would be shipped by 4/19. Called on 4/20 to see about tracking information (none was showing up in my account on the Cymax website). Had to wait for 20 minutes on hold only to find out that it ...

Horrible experience. Prior to placing my order online I contacted this company to confirm that the furniture that I wanted was in stock. I was told that it was. I proceeded to order my items online. After not receiving a confirmation by email of my order ...

I placed an order with Cymax for a TV stand (manufacturer Z-Line Designs) on January 16th, 2012. The stand was listed as in-stock and capable of being shipped within 1-2 business days, with an estimated delivery date of 7-9 business days. By the 20th, my ...

Placed order on 10/26 for an American Drew bed.  Website says "This order will receive tracking information directly from the carrier in 3-7 days, and you will be sent an email as soon as tracking information is available."  Never received ...

Ordered: Crib and mattress for a total of $350. Deal, huh? Mattress was on sale and both shipped for free with ground delivery. Credit card was charged the full amount up front.Received: Mattress about 10 days later. Awesome.Problem: ...

In summary -- do not use this merchant!  I ordered almost $2,000 worth of merchandise (three high priced items) from Cymax.  The latest delivery date promised was 2 weeks from my order date -- which was totally fine.  BUT -- the ...

Save yourself some sanity and do not order from this store. We made a large order on Jan. 1/11 for baby furniture. We made the order because the website (Lusso Baby - one of Cymax Stores websites they hide behind) stated that the items were "in stock". ...

DON'T Ever purchase from this store!!! I purchased furniture from them 2 and a half months ago. It was delivered finally 4 weeks ago and both pieces of the entertainment center were damaged. I rejected one piece straight away. The other they had to leave ...

PLEASE READ BEFORE PLACING YOUR ORDER!  THIS IS A SCAM COMPANY!I would NEVER order from this online store again.  First of all, they mark up all of their prices way above their online competitors.  I price-matched the item that I ...

Ordering is easy...shipping and delivery is a whole other story.  I ordered a stroller and many of its accessories.  Cymax advertised 2 day delivery.  After 2 days had passed, I noticed that my order had not been ...

Absolutely the worst online buying experience I have ever had. I ordered a set of bunk beds, they arrived but the staircase was damaged and their were a few minor things on on the bunks themselves. A call to customer service, was just a run around- I

Don’t buy from CYMAX. It’s total rip-off. I ordered online the bed for my daughter for $325 + pencil box as filler to qualify for a discount. The pencil box came broken. Filed the replacement - still waiting – no answer. Got the call

Please listen to the people who have had issues.  Won't go into detail, but pretty much the same experience.I'm in the middle of it right now and getting the run around.  They are the worst online company I have ever dealt

I was in desperate need of a desk at my salon. I ordered a desk on Monday, the day hurricane Sandy was in full force. After ordering, I read all the negative reviews. needless to say, I freaked. It turned out there was no need, the desk arrived 3 days

Customer service a little too helpful. Never ordered only put things in my cart and did not complete financial info for purchase. I needed to "think about it". 3 days later they email me to remind me I haven't given payment info. This has NEVER happened

THE.WORST.CUSTOMER.SERVICE.EVE R!!I ordered a simple 3-drawer filing cabinet from them.The warehouse called me two days after the order was placed to inform me of the shipping date....it never came.They called again the next week