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Apr 06 '09
Item was reasonably priced.
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Aug 30 '07
Excellent customer service... Helped me find a part for an out of date unit. The vendor I used a week before sent the wrong items... 145.00 shot...
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Dec 13 '07
Definitely unacceptable. After 4 days with the "order status" blank online, I called and was told that the slow cooker was on backorder. Online, however, it clearly said AVAILABLE in big letters next to the item, and I was never notified about it. I even recieved an order confirmation that didn't say it was backordered. They claimed it would get to the warehouse within a week but how can I trust that? I needed it by Christmas. I let 3 more days go by and still no order status online. I sent TWO emails to customer service asking why I was never told it was backordered and received no response.
The whole experience was stressful. I could've ordered it from somewhere else more than a week earlier. I called to cancel the order and never even received confirmation of that.
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Mar 14 '07
Super experience.
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Feb 19 '07
Everything was easy and all went well.
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May 13 '06
I never knew what happened with my order, only received an email saying the order was canceled.
Thanks anyway, I'm going to try it with other company.
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Aug 03 '08
VERY EASY TO SHOP ON THEIR SITE.
HAVE RCEIVED ONE EMAIL TELLING ME OF THE DELAY. ORDER WAS PLACED JULY (7-24 OR 25)) & HAVE NOT RECEIVED ITEM AS OF THIS DATE 8/3.
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Jun 05 '06
The price was very good and the site was easy to navigate. It took some time for them to process the payment and ship, but not excessively long. Overall it was a good transaction.
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Mar 17 '07
Glad to have used it.
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May 12 '07
the mixer was inexpensive and I got what I paid for.
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May 23 '08
site was easy to navigate & use, order was shipped promptly, product arrived slightly damaged - however i had originally ordered this product through another vendor & their first shipment was refused to do major damage, their second shipment was cancelled by the vendor due to damage upon inspection prior to shipment. This vendor packed the product over and above the first vendor & it therefore arrived in at least, usable condition although not perfect. My understanding from various online comments was that many people experienced a similar problem with this product, based on how they packaged it, they did try to prevent damage to the product. Overall not a perfect experience but not due to vendor issues.
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May 13 '07
I received an e-mail telling me the product was delayed at the manufacturer, but the product was incorrect. I replied with a correction and they acknowledged the error, made the correction, but said the product was still delayed. I haven't heard anything else from them. I'll try tracking it. They should post anticipated availability dates on their website so the customer is aware their product will be delayed.
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Jun 12 '09
Still trying to get item mailed to me. Email today to find out what happened to item. Told them to ship priority so I could get it quick. NEVER HAPPENED!!!!!!!!!!!!!!
WILL NEVER DO BUSINESS AGAIN
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Jun 11 '07
The outer box was somewhat crushed, sort of, but with the inner packing, the inner box was comletely intact. No problems.
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Nov 24 '09
I ordered my product,was to be shipped out in 24 to 48 hours. got email days later saying BACKORDERED. It has been 14 days still no product. Icanceled my order today.
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