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Nov 08 '07
I found exactly what I needed at a good price. Liked the free shipping.
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Jan 13 '08
Perhaps a classic bait and switch! TodaysConcept's website offered Honeywell CT500 thermostats at half price. I ordered two CT500's and TodaysConcept shipped two lesser Honeywell units that normally list for half the price of a CT500. They do not have the capability I wanted in the CT500. I have sent three notes to TodaysConcept customer service. They have not even replied!
P.S., I checked. They are still offering the CT500 units on their website. If this is bait and switch, they are still at it.
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Apr 24 '07
Great
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Nov 20 '06
They said items were available and in stock. Not true. I also had to complete addtional information for them after placing the order.
Still no word as to when I will receive the products.
I am not happy.
pt
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Nov 27 '08
never did get an eta or e-mail of ship date, it just showed up, but the delivery time was just fine.
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Dec 27 '06
The experience was ok I payed for two day delivery and did not receive the item until 8 days later that was my only disappointment
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Dec 31 '06
Was glad to find the product I needed at a good price. Was disappointed that no email was sent out to let me know my order would be backordered. I had emailed also with no response back. When I called to ask why, the CS person was pleasant but didn't know why I hadn't been contacted. So could have better communication.
Thank you
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Nov 13 '08
could not get any tracking info. sent an email inquiry with no reply from merchant. order recieved yesterday without any tracking advice, on line or email.
W. Demaray
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Dec 29 '06
ok, but still no merchandise. Of course, to be fair, I did order late. I can't really say if I would shop this merchant again, maybe.
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Jan 18 '06
Web site ordering process was very easy to follow. Merchandise was in excellent condition and arrived on time. I was very satisfied.
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Jul 30 '07
I'm still waiting
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Jan 24 '06
Didn't know what to expect. Received product and was so very pleased with my purchase. The Electric Tea Kettle has been one of the best gifts i've given. I am going to purchase at least 3 more for gifts.
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Jul 30 '07
Worked just like it should!
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Sep 20 '06
Purchasing through this company was easy and shipment was delivered on time. The product was received with some damage. The service was fine, but the interaction with the customer service manager was very poor. My experience with this agent has left me not wanting to purchase from companies that I am not familiar with on line. I felt I should have bought the product in the store instead of having to deal with customer service on line.
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Dec 09 '06
I ordered the product, they emailed me a receipt and charged my credit card, and only then did they discover that the product had been discontinued. They sent me an email to tell me to find something else on the website. I told them to credit my card, which they did promptly. They obviously do not have good inventory tracking.
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