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by pelekasis , Nov 19 '04
The on-line shopping experience with Digital Craze.com was unbelievably wonderful! I immediately heard from their customer service (Eddie) after placing the order. I ordered on a Wednesday and my new Sony 60" DH TV, Sony TV stand, and surround sound ...
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by caveatemptor01 , Jun 29 '06
NEVER BUY HERE. PERIOD. They delivered a lesser model than was ordered, claimed it was the right model. It was previously opened and the serial number removed. They tell you not to fill out and mail the mfr warranty -- BECAUSE THEY ARE OFTEN DEALING ...
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by tfj22 , Dec 27 '05
My experience with Digital Craze was excellent with just a couple of minor, picky blemishes. I ordered a Mitsubishi WD-62628 HDTV from them, and had it delivered in Baltimore (they are in New Jersey). I talked to Eddie mostly, and he was extremely ...
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by pudwhistle , Nov 20 '06
The LG fridge is just what I wanted and the price was the best we found on the internet. Purchase online w/credit card was simple & there were no hidden costs or taxes. Delivery by truck was included in price. We opted to pay $100 extra to have the ...
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by ronjordan111 , Jun 21 '05
First off I would like to thank my sales rep Ed for spending the time with me in particular to make me feel comfortable in shopping and spending the kind of money I spent with DigitalCraze.com I was shopping for a new TV for my family room, which I ...
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by mark4009 , Nov 17 '05
I'm an unsophisticated and unobsessed user of electronics devices.....basically someone who buys new technology when he must. I'm also wary of doing business with people I cannot personally meet. Accordingly, I am astonished that I consigned a ...
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by mesawind , Feb 15 '07
The guys at Digital Craze were more than helpful. One thing I really appreciate is that I could call the Sales Manager on his CELL PHONE for crying out loud! And the number is right there on the web-site! Wow! Reason being is that I needed a price ...
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by jgcamil , Mar 26 '08
As I live in Mexico (born in Mexico City), electronics are very expensive compared to the US. I was more amazed to find out that the RXZ11 would sell here for about $10,000 US, making it one of the most (if not THE most) expensive receiver in this ...
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by dwjsharp , Jun 22 '08
Be advised: 1) Digital Craze has an UNACCEPTABLE rating from the Better Business Bureau. 2) Denon USA will not provide a warranty for any Denon product bought at Digital Craze. 3) The item I received did not come with a bill of sale or receipt, and ...
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by dmendez , Jan 24 '08
I was taken by surprise at how fast I received the products I ordered. My experience at digitalcraze was top shelf all the way, kudos to you all and thanks. I have purchased dozens of items online from all sorts of companies over the years but this was ...
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by cologuy , Sep 18 '06
I placed an order online. Despite what their "terms and conditions" they charged my credit card immediately. When the order didn't arrive as expected and no shipping information was sent to me by email, I went online to find that my order status had ...
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by didyahear , Apr 12 '07
After a price comparison online, Digital Craze proved one of the cheapest vendors out there for a very high end washer & dryer. I decided to order over the phone because I wanted to include installation. The phone was immediately answered by Lenny (no ...
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by happyhands , Aug 02 '08
I recently shopped Digitalcraze .com for 2 Panasonic Plasma TVs and 2 Sony Blu Ray DVD players. My experience was very pleasurable. The site was easy to use, the prices are great, and shipping is fast. The site is broken down into main categories. They ...
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by retriever73 , May 10 '08
I ordered a little more than 3 grand worth of speakers from this crooked wannabe retailer. This is the second time I have posted a review on this company as epinions did not post the firt one. It took more than five weeks to get my speakers from them. ...
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by jostrander , Aug 01 '07
I had a great experience with DigitalCraze.com. Customer Service was good and answered all my questions promptly. Digital Craze was also not a bunch of high pressure sales people trying to sell you unneeded expensive products. I did purchase their Mack ...
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Jun 22 '07
Lenny was a pleasure to deal with, he was most helpful in providing a shipment date and assured satisfaction. I would do business with Digital Craze again and have recommended this merchant to several friends and relatives.
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Sep 09 '04
Good customer service, helpful. They did call to make sure that the address was correct and that indeed it was the same person using the credit-card. It was reassuring.
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May 24 '06
On the day I ordered the item, the merchant emailed us and said that the shipment was being held because the ship to address didn't match our billing address. This kind of made sense from a security perspective, but even after an explanatory phone call to their customer service dept. to explain that we bought this item for our lake house, they still couldn't ship ithout a call from our credit card company, which seemed to be unusual, to say the least. Once that was OK, they told my wife that they would ship that day, the 12th of May. On the 17th, I called to say I hadn't received the item, and hadn't even received any shipping or tracking numbers. Now, the sotory changed to"we haven't received the item for the manufacturer yet, but don't worry, we'll get it in this week, and ship it right out to you, and we'll e-mail you with the tracking numbers". I called again today, the 24th of May, and they STILL don't have the item to ship! I hope that they are "legit", and not a scam, but at this point my confidence level is not too high. I am also in the retail business as a president and CEO of a large chain of 650 stores, and I would be very upset if we treated our customers this poorly. If they don't have an item in stock, they shouldn't say it will be shipped today. Hopefully I'll get the item as advertised shortly.
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Feb 27 '07
Helpful customer service and prompt answers on the toll free number provided.
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Nov 20 '06
Actually, the problem with my order was that the model I wanted was not in stock. It showed "in stock" on the search engine I used, but may not have shown "in stock" on Digital Craze's site. My order was cancelled because it was too much of a delay to wait.
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Aug 20 '07
FOR THE TWO ITEM I PURCHASED THE PRICES WHERE THE LOWEST I FOUND.
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Sep 08 '08
Speakers were not in stock and had to be ordered. Haven't received speakers or any notification yet.
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Sep 03 '07
Hopefully the purchase will arrive in the expected time frame. The WEB site stated "In Stock" but it was not and I received a call advising of this, for me it was not a problem but should not have been noted as "In Stock"
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Apr 01 '08
Place on order on the March 25, 2008. I got an email today letting me know the status of this order which is not in stock. I don't mind the wait just want to be inform on my order till I receive it.
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Feb 03 '07
Website shows products that are no longer available.
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Jan 09 '07
Still waiting to receive product.
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Mar 11 '07
good
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Jan 29 '08
They delivered on everything they promised. Highly recommended. Would definitely buy more items from them!
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Apr 24 '09
the initial process was great. I found what I wanted, the order process was straighr forward, I even recieved a follow-up call explaining my order would ship the next buisness day. the process has broken down since then. the shipper called and wanted to deliver the package @ 4:30 AM!! When I said that was unacceptable he said between 1-5:30 PM. I agreed to this and wanted some assurance it would be delivered then. He agreed and I thought that was it. Until he called back saying "SOMEONE" had spoken to me but the merchandise had not arrived so it would be a few more days until they can deliver. there is one more buisness day before the last date to hear from the shipper. If i do not hear back I will be canceling the payment on the grill and refusing shiment.
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Mar 20 '08
Order was "back-ordered" several weeks and never received it. No communication with customers via telephone or email. Very rude when attempted to call them via phone. Would keep telling me "another few weeks." Do not understand why this company has such a high rating on shopping.com. My experience with them was abysmal. Please be weary when ordering from them. The company is actually UNCLES STEREO INC. in CARTERET, NJ.
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