Digital Megastore was the WORST online shopping experience I have ever had. I ordered a surround sound system from them for 800.00 and even offered to buy a second one if the price was right. They were only willing to take 5 dollars off the ...
I placed an order for an Onkyo HT-S6100 7.1 Channel Home Theater System on 12/4/08. I chose DMS because of pricing, availablity and free shipping. My order was processed same day (I thought) and I received an order confirmation that ...
After price shopping on Pricegrabber and Nextag, I ordered my Yamaha YSP-3000 from Digital Megastore for easily $300 less than the next closest online competitor, which seemed like a great bargain. I was actually originally looking at the YSP-900, ...
Don't buy from them. I placed an order for an Olympus SP-570 on July 15th '08 for $395. I had to call to "confirm" my order (I guess the 20 clicks I made online and the inputting of all of my personal information didn't convince them that I was done ...
Can I have NEGATIVE star? FRAUD, CROOK!!! Bought brand new TV and got a USED/REFURBISHED/RETURNED TV. Don't buy from these CROOKS. I bought a Sharp Aquos LC-46D62U for $1837 + $149.89 shipping. 3 weeks later, the TV arrived on March 30. Since I have ...
After doing hours of research I was confident that the Digital Mega Store would be a positive experience. We ordered a Panasonic Video Pro camera on Memorial Day, May 30. The camera was listed as IN STOCK and my confirmation email said my order would ...
I Identified the refurbished Sharp AQUOS LC-32G4U 32'' LCD TV as the HDTV I wanted to buy. I initially placed an order with Refurb Depot, who listed this item as "in stock" when they didn't have it. For three (3) weeks Refurb Depot lied to me and said ...
Customer service severely lacking -- because I had a critical deadline, spent $40 for overnight delivery -- placed order late Tuesday w/the promise that it would be shipped Wednesday for arrival Thursday. Thursday no camera & when I called to ask that ...
Good price, delivered on time, brand new in the box with all accessories. Got the usual "address confirmation" call where they tried to sell me some additional accessories, extra battery and warrantee. Polity said no...and that was that. Would definitely ...
The Pioneer Receiver I purchased was defective so called Digital Mega Store and told them about the problem. I was told to send the unit back to them (Was given a RMA#)and it would be replaced. I sent the unit back to them at my expense and then waited ...
NEVER BUY FROM THESE PEOPLE. THEY HAVE AN ATTITUDE AND HAVE HORRIBLE CUSTOMER SERVICE. I called in my order on Monday to make sure that the camera was in stock. I was leaving for Europe on Thursday and asked that they ship it overnight at my ...
I bought a Sony DCR-TRV19 camcorder from DigitalMegaStore.com two weeks ago. Overall I was happy with the process. Sony lists the camcorder for $600. They had it for $380. I opted for 2-day Fedex shipping at $30, for a net of $420. There was no ...
I spent one week doing the complete research on the right kind of camcorder for the price I was willing to pay. I found it ... the Cannon GL2. But that was only the half of it. I spent another full week searching the web and calling stores for the best ...
WARNING THESE PEOPLE ARE SCAMMERS!!! DO NOT BUY FROM THEM....GO ANYWHERE ELSE....... after reading countless reviews on multiple msg board review sites such as Epinions etc, I thought they seemed to have good feedback track record from everyone else ...
I ordered the DCR-IP220. The ordering process was as easy as it should be. I received what I asked for. The sales rep knew what I was talking about and I received it within five days of ordering all the way in Hawaii with a federal holiday...
This company was dishonest about the fact that they obliterate the UPC codes on their merchandise. When confronted about it, they were unapologetic. I specifically asked them when ordering if my Sony camcorder would come brand new, in a factory...
Ordered the Sony camcorder online. Was called the next day confirming the purchase. The product arrived 4 days later (quicker than expected) and as advertised. No surprises, problems or...
Wow, great service. I ordered the camera, got a call the same day to confirm my address, and had the camera 3 days later. Very courteous people, and camera came as promised. The only complaint I have is that after I ordered the camera, I received an...
I ordered my G3 camera on a Monday. My son had a state finals track meet on the following Saturday. I didn't think I would get it in time. I'm pleased to say I got it on the following Thursday and had plenty of time to read the operators manual. All in...
I bought an Olympus C4000 camera from Digital Megastore. The price was one of the lowest on the web and I got the camera within 5 days of placing the order. Overall an excellent buying experience. -...
HOrrible sales and customer service. Never ever in your dreams place an order with them. Tried ordering a SOny camcorder and these guys are not even interested in answering your questions. Simple rule... always call sales and try to gauge their interest...
I recently ordered a Canon camera and received it 4 days after placing the order. I received one phone call the day after placing the order offering an accessory pack which I had no need for and the caller was very courteous and that was the end of that....
I ordered a Sony Home Theater System on a Friday and it arrived on the next Tuesday. Luckily I was home when it arrived. The web site did not show the item as being shipped so I wasn't expecting it. I am delighted with the fast service and the...
They claim that they had the camera I wanted in stock. After placing my order they sent an email telling me I would get free shipping if I wrote a 5 star review for them. The camera is not in stock. When I called to find out when they would ship the...
A completely flawless transaction! I couldn't be happier. VERY small upselling, and I do mean VERY small, friendly customer service, and blazingly fast shipping. I ordered my Olympus C4000 on Monday and had it at my door on Thursday. I would...
I order a Sony Digital Camera from DigitalMegastore and after 5 day I received a call that I had to call their 800# I called and left a voice mail, called back 7 days later to check on equipment and was told that I had to talk to accounting. Long story...
You can add my name to the list of satisfied customers. I ordered a Sony DSC F717 digicam, and arrived in perfect condition and in a timely fashion. A misunderstanding over a wrong filter was resolved quickly and to my satisfaction. I will buy from them...
My order for a Canon ZR70mc DV camcorder was easy. The order taker was brief and courteous and so was the call back person. I received the product in full in three days. I recommend...
I purchased a Minolta 7Hi digital camera from them. The price was very good, and when I called to confirm my order I wasn't pressured into buying any accessories/warranties. The camera was delivered as ordered, in a timely fashion. I would definitely...
Ordered a JVC XV-FA900BK DVD player from DigitalMegastore's website. One of the easiest to use websites I found. On average, price was $30 less than all websites I researched (a lot selling this DVD player). Contacted customer rep to discuss a price...
I ordered a Minolta Xi late Sat. PST. I got a call Sun. confirming the order and offering extra bat. or SD card. This was not a hard sell at all. I paid for 2 day shipping and it shipped Mon. and arrived Wed in California.
The camera is great. It...
"This was a great experience. I expected some "tactics" to go with the low price, but was pleasantly surprised. I ordered late Friday night. I received a confirmation call Sunday afternoon, along with a brief, low pressure reminder of the current...
I ordered a Sony DCR TRV 750 Handycam from this site, I found it to have fast shipping, great prices,and excellent service. I definitly recomend, and would shop here...
Ordered a Sony DCRTRV-350 camcorder from DigitalMegastore on their website. Very informative website and easy to use. Very good price on this product compared to other sites I visited. Hopefully, will receive this item in the 2-3 day shipping they...
I ordered the Olympus C-730UZ on Friday evening. I received a call to confirm my order on Sunday.I was politely offered some extras which I passed on. No pressure at all from the sales contact. I received the camera in great condition. USA Camera &...
We purchased the Olympus C730UZ digital camera. We wanted the camera in time for Christmas (2 day shipping) and it came right on time, even during the holiday rush. We were satisfied with the customer service. We are also very pleased with the...
I am very pleased with my purchase of a Minolta S404 from these people. I ordered on-line Mon night and they called Tues to confirm shipping address and I received the camera Wed in Calif. They didn't push the accessories on the confirmation call and I...
I ordered a digital camera. There was a problem with the address. I called a phone number as requested by email and got a recording. There was no reply to my message. I was told 2 weeks later the order was canceled. I called to reorder and was told...
I ordered a Nikon Coolpix 5700 via the internet on a Tues. evening. Got a call the next day confirming my order. Minor push to sell accessories, but one "no" is all it took for the salesperson to give up. I paid for 2 day shipping and received my order...
Absolutely wonderful. I ordered Olympus 720 on Monday and was confirmed on Tuesday. The camara was shipped on Tuesday. The sales asked if I needed accessaries but there was absolutely no pressure so I took the accessaries. They also upgraded my shipping...
Beware! This store is very overrated. I was told my sony walkman was in stock. It took 8 days to receive the walkman. The walkman was broke when I received it. When I called they were very rudd and told me that even though I was returning the broken...
After weeks of hesitation, I ordered an Olympus 730UZ. Ordered on Monday, received e-mail request to comfirm order on Tuesday, called on Wednesday and was told the order had already been processed and would ship today or tomorrow. No mention of buying...
Ordered an Olympus C4000Z on Sunday, got conformation email on Monday asking me to call, I called Tuesday, they wanted me to leave feedback before camera was sent, I didn't. Fedex showed up with camera on Wednesday. Great camera, everything as promised,...
Ordered a Nikon 2500. After it was quickly shipped, decided I wanted a similar, but better 3500. Returned the 2500 and quickly received the 3500. Only reason for the 4 instead of 5 stars for the cust support is because it was a minor (very minor) pain in...
I had chosen two cameras for consideration. We discussed the options, he recommended the Pentax 430. It was a wonderful choice. No effort to sell me more. I ordered a spare battery and 256K memory. these were good choices. I ordered on Sunday and got...
I ordered a Canon Powershot G3 camera on a Sunday night. Ordering was quick and easy. I had to call them on the phone to confirm my order which was kind of a pain, but relatively painless. I received my camera in way less time than I expected and it was...
It was very easy to order and camcorder is working great. I receive the item on time,
but the store never send me a tracking number so I don't know when they ship it out and when will I receive. The customer service phone line is always busy and they...
This store is overrated, dishonest and unreliable. My item was advertised as "available" and "ships in 2-3 days." I ordered on Wednesday. I was emailed the next day with a request to call them to confirm. When I called, I was given a sales pitch for...
I have to say I am very pleased with this purchase. I first saw this camcorder at a one of the electronic stores we all know. I was ready to pay the $799 they wanted for it. Fortunatly is was out of stock, so i said I would be back. Did a little research...
I ordered a Fuji 3800 from Digital Mega Store just a few days after Xmas when all the local stores were out of stock. They had it in stock and I received it two days earlier than expected. Love the camera and saved almost $100 over the local stores....
I have ordered two high cost items (a FujiPix S602Z digital camara and a Canon ZR40 Camcorder) from DigitalMegaStore and have been very happy with their service. Delivery for both items was when promised and both items were in unopened original cartons...
Ordered a Canon digital camera New Years day online, received e-mail asking for call to verify delivery address as was different from billing address, next day.
Did this easily over the phone on Thurs., had the camera on Mon. AM, USA model, all...
I purchased a Fuji digital camera from Digital Megastore. The sales representative that contacted me after my order was confirmed informed me the order was shipped with 2 day air instead of 5 day ground. My camera arrived before I expected it and I...
On Sunday 12/22/02 I ordered a Canon Powershot G3 camera. Knowing it was late for Christmas delivery, I was surprised on Monday to receive e-mail stating the camera went out that day by Fedex and would be delivered the next day. This all happened in...
Ordered a JVC DVP3U Digital Camcorder for an outstanding price and was astounded by the fastest delivery on the internet!!! 36 hours from order to my door even though it was 2 days before...
Before purchasing a Sony dcr trv-740 camcorder,I researched several e-stores.Digital Megastore had a very good price plus excellent feedback so I gave them a try.A very nice salesperson with no pressure to buy extras and fast delivery made this purchase...
Ordered an Olympus Camedia C-4000 digital camera and recieved it 4 days later. No hassle, no pressure to buy any accessories, and one of the best prices. Never had to deal with customer service, which is a very good...
Ordered an Olympus C730 on Monday and received it by Fedex 3 days later (ahead of schedule). Everything was in order - warranty, unopened & new, etc.
After saying I didn't want accessories, they made a great offer which was a much better deal than...
Bought a Panasonic dvd LA95 portable DVD player and a JVC VHS/CD player and recorder. Prices were approx. 30% better than popular electronic stores; received both items within 4 days of order and paid just ground shipping costs. Great experience. Highly...
I bought a Sony TRV25 from them late Monday, needed it for a trip Saturday. Salesman offered some discount xtras, so I got 2 tapes, filter, and 4yr warranty (the guy said 5yr). Arrived Wed before noon (+) but no barcode on box (vendor had already taken...
I ordered 2 Finepix 3800 cameras for Christmas. I was alittle concerned when the web said it took up to 72 hours to ship, but instead my order was bumped up to Federal express no charge, and I had both cameras in hand within 4 days (over a weekend). I...
I bought a Minolta 7i digital camera. Got a good price, absolutely no pressure to buy accessories, ordered on Monday and got the camera on Wednesday, no hassels at all. Why only a 4 rating? The box had a small portion cut out on one side. What is that?...
BRAVO !! Ordered an Olympus C-700 on Monday they called Tuesday to confirm my order told me I would probably have it by the next monday or Tuesday and it Came on the Friday of the wek I ordered it !!!
Fresh NEW, all acessories. They didnt try to sell me...
I order a Fuji 3800 digital camera with battery charger. I found this online store to have the best price for this item. Delivery was extremely fast. They also have a great customer service and have been very helpful answering questions and follow-ups...
Bought a Sony DCR-TRV27 with no problems. Prices are very comparable and most important genuine products with USA warranties. My salesperson was very knowledgable and offered non stressful sale of accessories at a discount. I would not hesitate to...
Excellent price, perfect 3-days shipping. What else to expect ? The JVC 820 arrived in very good conditions. The price was (+ S/H) at least $400 below Bestbuy.com's, even with mail-in rebates. The invoice was provided with the item. This is a serious...
I ordered a Canon A200 digital camera last Sunday. At first I was taken aback by an email that my order would take up to 72 business hours to fulfill and to call and confirm the order. I called on Monday and the courteous agent told me that the order...
I ordered a Canon S830D photo printer that I could print pictures directly from my Canon G2. DMS had the best pricing on it, and it was delivered within 5 days of my ordering it. There was no PRESSURE to buy additional items or service contracts. Very...
Absolutely the best. I had my Olympus c-4000 in just a few days with standard shipping. The sales representative was very courteous and there was no high pressure sales pitch. They really let me know that they appreciated my business and they wanted to...
I purchased an Olympus D 550 digital Camera and accessories. The store had the best price & appropriate shipping charges.The salesman was friendly and polite. Thre was no pressure to buy. This is my third camera purchase over the internet, the first...
Ordered camera on the phone. Got a high pressure sale for extra items. Do not buy them!!! I saw the same items in Walmart for $40.00 less. I got a Sony DCR-TRV27. Very satisfied. The camera arrived quick and at a good price. The upc code was cut off the...
I purchased a JVC GR-DVL920U camcorder from DMS online. It was my best online shopping experience to date. I placed my order in the morning and later the same day received an e-mail asking to call and confirm my order which I did. The customer service...
After trying to buy a Sony TRV27 camcorder at other vendors, I was relieved to find one that didn't play games. No bait&switch, no fake "out-of-stock", only very minor sales pitch for accessories. Placed the order, it shipped the same day, and I received...
Ordered c4000z camera late in day and asked if it could be shipped for next day delivery. The camera was delivered next day. I am very pleased the camera and would highly recommend purchasing here....
Impressive. Second time I have ordered from them. Lowest price, quick delivery. Both products (camera & and Printer) were VERY new to the market and I thought I would end up on a back order list, BUT, they not only had the item in inventory they sent...
I ordered the Sony Cyber Shot DSC P7. When I called to confirm my order, the person I spoke with was very personable and helped with everything I asked for. I also received my tracking number within a couple working days like it said in the...
BETTER THAN I COULD HAVE WISHED FOR...I called at 4PM NY time to purchase a Sony DCR-PC120BT Digital Video Camera. When I asked if I could get it sent overnight, I was told it usually takes 24-48 hours to process and ship orders (this was late wednesday...
This store runs a scam. They send you the wrong product. Then they want to charge you more for sending the correct one. They lie over and over. After a month that they have your money they tell you to take it up with your credit card company. NEVER BUY FROM THEM
Took 20 days to tell me they couldn't fill the order, after telling me three times the order was just delayed. Great prices but look elsewhere if you expect to actually receive what you order.
EVERYTHING was as agreed and on time! by azgeneral ,Jun 12 '09
Great Work Digital Mega Store. 6/5 Ordered Samsung Blu Ray at the lowest price I could find, by far. 6/7 email requesting call to confirm purchase. DMS then Confirmed by email, Invoice was Priced as quoted on line. Shipping Free as quoted on line. 6/8 email confirmed shpment and included a tracking number and a phone number for ups. Checking that day UPS showed it would deliver on 6/12. Today, 6/12, they delivered. Boxed in a larger, air pillow cushioned box, it is in great shape. Original, factory sealed Samsung box with a packing invoice enclosed. I can not speak to the operation of the player itself, as I am waiting for my new tv....if there is a problem, I will create a new notice on forum...but my experience with Digital Mega Store was perfect, in every way. KUDOS to them
Good price - painless buying experience. by ianplows ,May 15 '09
Purchased a canon hfs-100. Requested call to confirm - no issues and friendly. Order shipped after brief delay due to being out of stock (3 days). Product arrived as indicated in perfect condition. Overall a good buying experience and good price.
Awful experience | AVOID this "store" by monk2009 ,Apr 23 '09
It's now two weeks after I placed my order. They said the order shipped last week. I live in Brooklyn, they're located in Brooklyn, it's still not here 10 days after they said it shipped. I emailed to ask for tracking numbers, no response. I call the Customer Service line and I'm put on hold for HOURS. Their excuse was that it was drop shipped from the manufacturer. Still, no tracking number. I will be contacting the NYC Department of Consumer Affairs. AVOID this store!!!!
BUYER BEWARE - Took my money & didn't get product by tdavis73 ,Jan 20 '09
BUYER BEWARE!!!!! I will NOT buy from them again, nor would I recommend them to a friend! I placed an order for a Garmin watch and paid for 3-5 day shipping an extra $9.95. It has now been 17 days and still no product. I emailed customer support 2 times and no response. I called 2 times last week and each time was promised a tracking number and never got it. I called 3 times today and once was hung up on, the second time I tried to cancel my order and the CSR said that it shipped out from Florida on the 7th therefore it couldn't be canceled & promised to call me back to let me know status/tracking # and DID NOT call me back as promised, the third call this time by my husband and again was promised a tracking number and still NOTHING!! I want my money back - BUYER BEWARE!!! I am out $175!!
Total SCAMMERS! I ordered a Pioneer A/V receiver and AFTER I paid for it, I heard nothing. When I contacted them for staus, they told me it actually didn't have a warranty since the price was so low. THIS IS OPPOSITE WHAT IT SAYS ON THEIR WEBSITE WHERE IT SAYS "NEW WITH WARRANTY"!!!!!
DO NOT ORDER FROM THIS STORE!!!! by ledmaiston ,Nov 28 '08
Once they send you the product, they will not do anything if you have a problem with the product. I don't know where they get the electronics but I suspect they are refurbished. THEY WILL DO NOTHING WHEN YOU HAVE A PROBLEM WITH DEFECTIVE ITEMS. DO NOT DO BUSINESS WITH THEM, THEY TAKE YOUR MONEY AND RUN.
SONY STR-DG920 Receiver at my door 2 days after online order. Factory fresh unit. Easily the cheapest price on the net, and I spent a LOT of time looking. Free delivery too. Good communication from order placement to shipping.
I purchased a Sony DSC-W170 digital camera for my daughter with a prepackage kit that included a lithum ion battery. The battery was not compatible with the sony camera. When we called Digital Megastore, we were basically told TOO BAD it's after the 7 days of purchase. It took over 7 days to get the camera to begin with and yes I paid for the 3 day shipping. You would figure that if a company would sell a prepackage kit, they would have made sure that EVERYTHING was compatible. What kind of thieves do they have working there. I will be calling my credit card company to see what can be done. Sounds like contacting the BB would be good also. Get enough complaints, they may get looked into more closely.
Highly Frustrating Experience by arunkumarm ,Apr 22 '08
I dont think i can rate negative points. This is one of the FRUSTRATING experiences of my life. I ordered a camera through digital megastore on 4/18. I did not get an order confirmation email even on 4/22. Customer Service is closed all through Friday to Monday. This is the Fu**ing gay site i ever used in my life. I see my credit card is already charged but no response.
Please watch out...You will be frustrated like me if you look only at price. Stay away!!!
Rude customer service, didn't tell me item was not in stock by mohitaron ,Aug 27 '06
I ordered a Panasonic 23" LCD TV from digitalmegastore.com (through shopping.com). I called customer service immediately after the order and they confirmed the order and said the item is in stock and will be shipped in a couple of days. However, when three weeks passed, I called them again - this time I was told the item is not in stock. I canceled the order. However, two weeks passed and they didn't refund me the money. I had to call again to get the money refunded.
I must also mention that calling them is a huge pain. Every
time I called the automated system put me on hold for about
20 minutes. And the time when I called to cancel the order,
the customer service rep was extremely rude. For some reason
he wasn't able to hear me clearly - he started saying things
like "either your voice sucks or your phone sucks". Boy, I've never had such a bad experience with any store. I'm not going to digitalmegastore.com again.
days and the product (a present for my daughter) is delightful!!! by clb_2005 ,Oct 11 '05
Thank you the ordering was very simple and easy, was done in 3 minutes. Delivery was fast 2 days and the product (a present for my daughter) is delightful!!!
I will shop again with DigitalMegaStore.com. by mm_drive ,Oct 09 '05
I am happy with the speed of my shipment. I am happy with the product I purchased. I am very happy with the price I paid. I will shop again with DigitalMegaStore.com.
would certainly do business with this seller in the future. by buddycan ,Oct 08 '05
I purchased a mp3 player. Because the cost of the item was within a few dollars on a couple of sites, I decided to use the rating system as my choice of who to purchase from. I must say I'm extremely happy with digital mega store.com. They were responsive to my questions and answered them in a timely manner by email and phone call. They kept me informed of my purchase and of the delivery date. My purchase arrived in a timely manner and I was able to track it with the deliverer as I was provided with a tracking number. I would certainly do business with this seller in the future.
I will definitely order from them again. by motowaym1 ,Oct 01 '05
I ordered a Digital Camera from DIGITAL MEGA STORE . I was a little apprehensive given the expense of the order and all the bad publicity over NY on-line shops. But they shipped my order the same day via Fedex and everything arrived four days later in perfect condition. Factory sealed, new products with everything included, and no deceptions! I will definitely order from them again.
I'll happily recommend you to friends and business acquaintances. by brunchbagels ,Sep 29 '05
I was very pleasantly surprised with the speed at which I received my order, I didn't expect for another few days and it already showed up just in time for the weekend! Great service, I'll happily recommend you to friends and business acquaintances.
thank you digitalmegastore.com by cottonballs100 ,Sep 28 '05
i shopped at digital mega store for the first time. usually i just buy on line but then when i have a problem, trying to get service is near impossible. someone recommended that i try digital mega store.com and i am glad they did. not only were the prices competitive to on line shopping but the service and help were GREAT!!!! what a nice change. i'm hooked. thank you digitalmegastore.com
They are so customer oriented! by shieningstars ,Sep 28 '05
I gotta say this site has really excellent prices and they are so customer oriented. I emailed them with some queries and within seconds they answered me and they were able to provide me with really helpful information without shoving products that I didn't want down my throat. They have an excellent understanding of their products as well as their customer's needs and their service is great! my product arrived on schedule according to the tracking information they provided me with the next day! I look forward to doing business with them again!
I am sure I will order from them gain. by jee55lin_n ,Sep 26 '05
This web site was surprisingly simple to use, they offer a wide variety of goods. I found what i was looking for in no time at all. I am sure I will order from them gain.
Customer Support was excellent both on the phone and via email. by jimmsports ,Sep 22 '05
Purchased a SAMSUNG LN-R328W 32" LCD TV from them and saved a lot of money compared to the competition. Had a small glitch with them verifying my address, but was resolved immediately. Customer Support was excellent both on the phone and via email.
They were out of stock on an item I wanted. But they sent me an email as soon as it was in. To my surprise they shipped it the same day of order. That's very good.
Digitalmegastore is the place to go.! I placed and order, received an confirmation e-mail within a few hours. I then received an e-mail with a tracking number that I could track my order with Fedex.. 2 days later a jolly Fedex guy is at my door ..!! Super!!
I have experienced excellent website service. by calenders ,Sep 13 '05
This is the second electronics item I have purchased from Digital Megastore. I have experienced excellent website service. Digital Megastore has the lowest competitive prices and shipping charges on the net. Delivery service is on-time as promised.
I'll definitely shop at this store again. by missmach ,Sep 05 '05
Great price! Also their e-mail confirming shipping had the FedEx tracking number as a link. Very convenient. My order arrived in perfect shape. I'll definitely shop at this store again.
This comment applies to my purchase of a Panasonic Digital Camera.If you are looking for good service, good price look no further than Digital Megastore. The online ordering process was simple and the camera arrived as promised. No frills but good job!
Digital Megastore was great. by testingu ,Aug 12 '05
Digital Megastore was great. The prices were very reasonable. They offered the lowest price that I could trust for my camcorder. The FEDEX shipping came quicker than the expected date and the camcorder is great.
Bought a Canon EOS 20d from this store two weeks back or so. The shop states this,
"Shop with confidence! All products we carry are factory sealed, complete with all factory supplied accessories, and a full manufacturers USA warranty."
However product was NOT sealed! Plastic protector films was NOT included! Warranty card was NOT filled out! and what more, it is NOT NEW at all! It is a refurbished item!!! The camera had shutter exposures already in them!
Overall, I would recommend people to spend a few more $$$ than buy from a store this low and shady. Definitely stay away from this store! do NOT recommend to anyone! Unfriendly customer support, AND fake third-party gurantees on right column.
Ordered online a Panasonic DMC-FX7K. Got an email that afternoon saying to call customer service to confirm the order. They gave a sales pitch on buying some accessories. I said no and they didnt pressure. The item shipped the next day and they sent me a Fedex tracking number by email. I got the camera a day after that in great condition.
I highly recommend this company. by macnearlbir ,Aug 07 '05
Ordered a camcorder at a great price, they called to confirm order on same day, asked if I was interested in accessories but no hard sell. Recieved camcroder 3 working days later. I highly recommend this company.
No problems at all. Ordered a Player, came by the end of the week. Relatively quick to answer my emails too. I'll set it up this weekend and we'll see how it goes.
Great prices and quality items. by davidngg ,Jul 28 '05
This vendor did a real super job. I had a query and had an answer back in just a few minutes by e-mail. I would recommend this company and will use them again in the future. The items I ordered arrived in a timely manner and in great shape, care was taken in the packing of my case and power supply. Great prices and quality items.
lowest prices on a Canon Powershot by westnallin ,Jul 27 '05
After searching the web found that this e-tailer had one of three lowest prices on a Canon Powershot S70 that I wanted. The next day a sales rep called to verify the order and to attempt to sell accessories. I declined the accessories and the sales rep (who said his name was Dave) was courteous and not pushy. The Canon Powershot S70 arrived and have had no problems with it.
I have stayed with them for all these type of purchases. by beallon ,Jul 21 '05
A worthwhile place to shop. Ever since I found these guys a few months ago I have stayed with them for all these type of purchases. I would recommend you do the same!!!
Can't wait to buy more stuff from you!! by fallnoel ,Jul 19 '05
Shipped out in 1 day!! Wow!! Shocking!!! I am thrilled with my notebook computer it's so cute and compact and the price was just right. Can't wait to buy more stuff from you!!
I needed the product quite urgently. by kegelnod ,Jul 17 '05
The general service was perfect but most importantly they shipped it out in 2 days. I was delighted with that because I needed the product quite urgently. Thank you.
I applaud this store for excellent customer service. by whiteout567 ,Jul 17 '05
I applaud this store for excellent customer service. All the other on-line stores should take an example from them if they want their customers to return!! I was very happy with these guys and I know where I'll shop if I need anything else in this range.
not like 1/2 the internet stores which are just a whole lot of scammers. by nelsons ,Jul 14 '05
Great service, pleasant and helpful customer service. This company is excellent not like 1/2 the internet stores which are just a whole lot of scammers.
Great price, low shipping cost, excellent service. Highly recommended. by ghkx ,Jul 12 '05
I was initially concerned about ordering on-line for my Panasonic PV GS250 camcorder, but based on the other reviews, price and shipping cost, this was the best option. Very prompt service. Ordered it on a Friday and got item delivered by FedEx by the following Thursday, despite an intervening holiday, and shipment was from New York to Hawaii. Item was double boxed, and all accessories were included. I was also concerned this was a "grey market" item, but serial numbers on box and camcorder matched, and I had no problem registering the camcorder with Panasonic. My only problem was their "My Account" page on the status of my order did not work, but this was easily remedied by an email, and very prompt response the next day. I was very surprised that this was such a quick, easy, and problem free transaction.
They will get return business from me because of their great service. by gerthsvc ,Jul 06 '05
They will get return business from me because of their great service. I felt like a customer when I spoke to their staff and not like some pain in their neck. A company that values their customers is important to me and for that I'll return. That's besides for their excellent product range, prices and shipping speed.
Flawless transaction. I saved nearly $100 by buying from them. Also they shipped it out so fast I was delighted. And lastly their website is very clear and easy to use.
I sure am glad I chose u guys as my vendor. by notyetr2 ,Jul 02 '05
I sure am glad I chose u guys as my vendor. I did a lot of research beforehand. My order arrived before the expected time, very well packed and it works great. Delighted with you and your service.
High pressure sales calls, lies about product being in stock, cheapest price by jaireddy ,Jun 28 '05
No one beats their price. However, I wont shop with them since:
1. I was called to confirm my order and was pushed (with unfriendly language) to buy accessories. I didn't give in.
2. Site always says the product is in stock. But it was shipped to me 15 days later (reason being Sony didn't ship to them fast enough)
The package came the day I expected it to and everything worked great. I did not have to contact customer service so I cannot rate the store in that respect. I would shop there again.
I bought a Fujifilm Finepix S5100. When I finally got a working camera, I was very happy with the product. However, the first camera Digital Mega Store sent me was defective (as decided by Fujifilm - Digital Mega Store wouldn't talk to me until after I'd gotten that decree from Fujifilm). Despite having delivery confirmation in my hand (and I offered to fax it to Digital Mega Store), they denied receiving my return. After TEN calls to them in ten business days, the customer service rep was miraculously handed the package as we were on the phone. When I finally received a new camera, there was a Post-It note on the product box saying I was sent a new camera, but the accessories were from the original camera. That would be fine except that they neglected to included my lens cap. Four MONTHS and dozens of calls after initially placing my order, I still don't have the lens cap.
Great prices and services. I found their website very easy to navigate and it was a few easy steps to the checkout. They delivered everything as promised and when I had a problem they were very helpful and sorted it out for me 1-2-3! Will use them again.
Great prices, poor customer service. by swargny ,Jun 11 '05
I ordered a washer and a dryer at a great price. I never got a ship confirmation email, and it took 2 emails and 2 phone calls to get any information. My emails and first phone call were not returned. Then, after I found out where it was, I had to proactively call and arrange the delivery. Finally, after delivery, it was a gas dryer, despite the fact that I specifically ordered an electric dryer and even discussed this difference with my account manager. I've called about the problem (twice), but of course I've not yet heard back.
Excellent experience. Order process was easy and quick, shipping was super fast, competitive prices and merchandise arrived in good shape. Will use them again
I bought from Digital Megastore because of their high ratings and was not disapointed. by dunnd54 ,Jun 01 '05
I bought from Digital Megastore because of their high ratings and was not disapointed. Item was in stock, low price, fair shipping cost. arrived 3 days later. I will be purchasing from them again via the web.
Excellent Store. They are a reliable, by penguinslove ,May 29 '05
Excellent Store. They are a reliable, trustworthy store who delivers their products timely and exactly as advertised on their website. I had a good experience with them
Very Satisfied with Digital Mega Store by houston_bruce ,May 22 '05
It's nice to have an on-line retailer provide competitive pricing and actually deliver what they claim they have in stock. Digital Mega Store did a good, honest job selling me the camera I wanted and JUST the camera I wanted. No hard sell on over-priced accessories. No bait and switch. No merchandise that turns out to be out of stock (unlike some other sellers) when they can't sell you more than you want. THESE GUYS ARE GOOD AND HONEST in their sales. The camera was exactly as ordered (not gray-market stuff without a US warranty). It was shipped quickly and delivered within the promised time period. They provided package tracking information. The only thing less-than-perfect was the packing. The camera (within it's carton) was simply placed in a cardboard box with one inflated bag. This was a bit minimal and could rattle around the shipping box. I would have included more cushioning material. That said, it still arrived in good condition with all parts working. In short, this was a very good experience.
I ordered a LCD television. The store offered a 150$ rebate. When I received the TV, from the box was missing the bar code, needed to get the rebate. Called the customer service five times and every time I received different answers. Finally they told me that they had the bar code and I should receive it by mail in a few days... never received. Called again and another story... This is a FRAUD. Terrible experience.
Great price, fast delivery, as advertised. by hjef1598 ,May 21 '05
I ordered a new digital camera on Wednesday & requested basic ground shipping. The following Friday to my surprise I received it, just as advertised and at a great price. Will order again without hesitation.
Wonderful experience with this on-line store. by flowerpot55 ,May 10 '05
Wonderful experience with this on-line store. Very reliable and they ship out the orders in a very timely fashion. Will use them again for all my needs.
I have only good words and praise when reviewing this store by johnpaulsons ,May 10 '05
I have only good words and praise when reviewing this store. There service reached my expectations, shippings was very quick, product is fantastic and definitely a bargain. No complaints at all.
I just love my Casio z40! by trombone28 ,May 05 '05
I just love my Casio z40! Wonderful digital still phoot's outdoor and in. Go Digital Mega Store! They were just great and nice throu-out the whole deal.
After the Christmas season and they still pulled trough like champs by championsplaye ,May 04 '05
After the Christmas season and they still pulled trough like champs! The digitalmegastore has done a mega job at getting a new customer and their prices are good plus a good website.
My experience was EXCELLENT!!! I ordered, they shipped the next day, I receive three days later. It was an excellent experience!!! I would definitely order from them again.
Great Service! A true American company and a fine example of how buissness should be done. After fiddling around with my new Pentax camera I am very pleased with its performance too.
A very bad experience trying to return items! by bobcurtiss ,Apr 12 '05
I purchased a Nikon 8800 along with some accessories Digital Mega Store promoted. The accessories were ill compatible with the Nikon, the filter adapter produced marked vignetting, the filters were cheap generic, the camera case was too small for the camera, the 1 gig flash card was NOT recommended for use by Nikon and the cleaning kit leaked. After numerous calls and emails I got a refund on those items but NOT the refund I was entitled to. I would NEVER do business with them again!!!
Would recommend to anyone! by daniella1 ,Apr 05 '05
Purchased the Sony DCR-DVD403 on April 4, received April 5th. Excellent customer service! BRAND NEW product in perfect condition exactly as stated on the website. Very pleased, I will definitely buy from them again. I saved about $400 over my local Circuit City, the warranty prices are also very good.
I highly recommend this vendor for on-line purchases. by jthuenertx ,Apr 04 '05
I have dealt with a fair number of on-line stores and have endured a lot of mediocre to poor service. That was not the case with DigitalMegaStore. The customer service group was extremely helpful and patient (I needed to deal with the customer service group because of a mistake I made.). My orders have all been shipped quickly and accurately. I highly recommend this vendor for on-line purchases.
We've been perfectly happy with them! by paulsflow ,Mar 31 '05
Our experience with the company was great. We found them on the web. Their prices were the best we had seen. The forms were easy to fill out. We got a direct response to say that our order went through . We got the order a few days early and it was well packaged. We've been perfectly happy with them!
My shopping experience with Digital Mega Store was very good. They not only had the lowest price but also had the product in stock. They shipped the product with in one day and supplied me with a tracking number and arrival date much earlier then expected.
Great store, great prices… by toadfield ,Mar 24 '05
Digital Megastore had the best price by far. Placing the order online was very easy and took less than 5 minutes. My product arrived in less than 4 days. Great store, great prices
Best Prices and Ordering is Simple & Convenient! by mathsgenius ,Mar 22 '05
My experience with the purchase of my Sharp Aquos flat panel television was excellent. The price was the best I could find in any stores or other websites. The ordering process was simple and convenient. I received my television within 2 weeks of the order. I did not have to make use of Customer Service in any way, therefore, I cannot comment on such service.
Our experience with ordering, shipment , and use of our camera has been very positive. by hiltontowers ,Mar 20 '05
Our experience with ordering, shipment of, and use of our Pentax camera has been very positive. We placed our order and received shipment much faster than the two weeks we were told to expect. That delighted us, since we were anxious to get our camera once we'd made a decision about what to purchase. The camera arrived well-packed and undamaged. We have found the Pentax to be easy to use, gives us sharp images, and actually has an understandable instruction manual!
Fast shipping. Great Price. Good Customer Service. by fourniers ,Mar 18 '05
I purchased a Whirlpool Duet washer from Digital Mega Store. There price was great, low shipping costs and No Tax!! The item was packaged very well and I received it before expected. The item was in perfect condition. I called to confirm when the item was shipped. I asked for a tracking number. They said they would research the number and called me back to give me the number. Good customer service. I have read other reviews where people had problems. I THINK THE PEOPLE WHO WROTE BAD REVIEWS OF THIS COMPANY HAVE UNREASONABLE EXPECTATIONS. They were fair and WHAT A GREAT PRICE. I did not get a sales pitch call like other people. I will buy from them again!!!
Cheap/Fast/exactly as ordered by alan_sanderson ,Mar 17 '05
I was worried about the pile of bad reviews many of the New York internet electronics places had received. It looked like DM was generally OK though so I bit the bullet and called their 800 number to order (I dont put my C/C data on the net). They were up to $ 50.00 cheaper than several other internet suppliers and over $ 100 cheaper than Walmart..you know what they say "if it sounds too good to be true...and No, I didnt want a remanufactured unit! It was a smooth process and in 5 minutes my order was completed..they said "It was in stock" although many do but DONT have the goods. I asked for the cheapest ground Fedex and was told 7-10 days. I kept my fingers crossed that I would get, unlike some others, the complete kit in the box with all factory supplied accessories and the US warranty (not some grey market job from Singapore) I need that US/mfg. warranty card as there is a $ 50.00 rebate available now.
Well, surprise, surprise ! I ordered on Monday and FEDEX was at the door Wednesday with the US kit, exactly as ordered. WTG Digital Megastore!
I was pleased with the selection of merchandise and the ease of buying on line. by twotutp ,Mar 17 '05
I was very pleased with the selection of merchandise and the ease of buying on line. They provided me with excellent support and follow up on my purchase. I would recomend them to anybody.
I looked at 5 different digital stores and digital mega store had the best price! by orionsbelt ,Mar 15 '05
My experience with the digital mega store was great. My order was packaged and got to me on time and I was more than pleased with my order. I shopped arround before i bought my item at about 5 different digital stores and digital mega store had the best price!
I received the camera a day earlier than expected. It is a Christmas gift for my 11 yr. old. I have opened it and hope that I can learn all the bells & whistles, so I can teach her on Christmas day! Read more
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Nov 13 '03
I ordered online and had the goods delivered to my girlfriend's dorm. They called to verify that the order had been correctly placed. The goods arrived in the period promised and in excellent working condition. Read more
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Nov 03 '03
I was a bit confused about their security as I didn't see the "lock" at the bottom of the screen when I was asked to submit credit card info. So, I backed out and explored the site a bit and found out that they DO secure the transmission, just using a different form of Verisign than I was accustomed to seeing. Read more
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Jan 31 '04
I expected some sales pressure to buy accessories, but it was quite mild and the sales was quite polite. He wasn't pushy or anything. I would definitely buy from this store again. Read more
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Jan 01 '05
Good website easy to use. Fast shipping and delivery Read more
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Nov 23 '03
I ordered this product 21 days ago, and I have yet to get the product, or even a date that it is to be shipped. I have e-mailed, and they reply that they do not have it. I have called, spoke briefly to a human, and he then dumped me to voice mail. NOT SATISFACTORY!!!! Read more
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Sep 06 '03
A was a bit concerned about purchasing from this merchant when I first read other people's comments about them. However, I took my chances and had absolutely no problem with anything related to this order. The items I bought was/is in perfect working order,and it arrived exactly when the merchant told me it would. I'd buy from this company again. Read more
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Jan 28 '05
The website was very user friendly. I knew what camera I wanted so it took me right to it. An added bonus was that the price had come down since I checked the week before. I was actually surprised at how fast the camera arrived. I was very happy with Digitalmegastore.com and will buy from them again. JB Read more
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Mar 08 '05
Did not know when I bought this product that the store had a NO RETURN POLICY, under any circumstance. WOW, I was schocked to hear this from the sales person, when I telephoned for service information. Read more
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Sep 29 '03
Price was good and shipping was fast. Camera had a scratch (tiny) on the case and also some fingerprints so it'd obviously been 'handled' before. Read more
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Nov 07 '03
Ordered October 15th. Received November 4th after return of wrong item. When player arrived, it had been repacked poorly as though it may have been a demo or a returned item. Read more
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Nov 14 '03
Everything occurred as expected. Shipping charges were far less than other merchants and the order arrived within the five shipping days that were suggested at the site. I was simply amazed. Other merchants were charging as much as 3 times more for shipping and suggested shipping times ranged to as long as 5 to 6 weeks. Digital MegaStore promised the lowest rates and quickest delivery times and came through on their promises. Read more
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Jul 25 '04
Excellent Service!!! They did call to offer aditional merchandise prior to shipping, but were not pushy at all. No pressure and very nice person. Read more
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Aug 03 '04
Excellent product, very fine bundle of extras and shipping as promised. Thanks Read more
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Jan 30 '04
Order tracking could be improved. Customer service was responsive. Interaction via phone was respectful and courteous. Read more
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Dec 31 '03
I was lied to by several different customer service reps on 5 separate ocassions over the course of almost 2 weeks. I was being told that the item had been shipped when in reality they did not have the item in stock. I found that out after talking to the 4th customer rep who was honest enough to tell me the item had just arrived in stock. When it became available I was told it would be shipped overnight express, on 2 separate ocassions. It wasn't until the third call on the third day after I was told the item had arrived that they finally shipped the product. Read more
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Jul 25 '04
I really appreciate the great service. I do need a form to receive the mail-in rebate, which was not sent with the order. I copied one from the Internet on Sony's web site. Read more
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Nov 06 '03
The shop's order tracking did not work. I know the price of the battery grip was wrong ($ 0). I expected someone might call or e-mail me to negotiate the deal because the shop confirmed my order. There is no excuse, explain, or cancel message, but the shop did not send the grip. I don't care about that but I'll not visit again the shop. Read more
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Sep 01 '04
outside the shipping address had to be the same as the billing (should be noted prior to ordering not after) I had a fine experience Read more
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Sep 01 '04
I found the product I was looking for at a reasonable price with good quality and delivery. Read more
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Feb 02 '04
The camcorder was great and the price was good. The only issue I had was when I up graded the deal, it included a two day delivery. They called me back later with a problem. They could not send it to the shipping address so I had to wait three weeks before I was able to go 200 miles to get it. Read more
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Jan 29 '04
It came just a few days later than I expected, but it was still here on time. I wish the website would show what comes in the box with the camera. I ended up ordering extra stuff that I didn't need because it came with the camera. Other than that, great price and I am very pleased. Read more
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Jun 02 '04
They upgraded me to express delivery at no charge which was nice. My only complaint was I didn't receive a confirming email right away. Read more
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Feb 23 '04
I had a great experience with the Digital Megastore. I had to confirm my order by phone- but I didn't mind since it was a relatively high priced item. Although, they did have one of the LOWEST prices on the web. The camera came in perfect condition, to Alaska, right on Time. Read more
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Nov 15 '03
Pleasantly surprised, order received fast, as expected, cheap but in same new condition. Read more
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Mar 15 '04
I had been serching the web for a Digital camera and I found the one that I wanted, I then purchased the camera on-line, I continued to search the web and I found your web sight and began to look up the same camera that I had just purchased, it was priced $80.00 less than the one that I had just purchased. I than purchased the camera from the Digital Mega store and canceled the first one. I also purchased a 5 year warranty along with it. I was so glad that I was able to get the same camera for $80.00 cheaper. Thanks Alot!!! Read more
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Mar 05 '04
Sales rep did not try to push accessories after being told I wasn't interested. Pleasant experience. Read more
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Oct 12 '03
Got what ordered. Had problem with order processing. Online order tracking never worked. Customer service was so so. Read more
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Oct 14 '03
No other mail order place could deliver this camera... they all had a back-order story... Digital MegaStore delivered without hassle.. Read more
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Jan 01 '05
This is my second uneventful purchase with the Digital MegaStore. I would look here again. Read more
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Oct 20 '03
No problems shopping at Digital MegaStore.com. I will not hesitate to shop there again. Read more
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Oct 10 '04
Accessories for this digital camera (extra batteries) not listed on the website. Response to email inquiries about availabitly slow and ignored the question of price; batteries were purchased elsewhere before the response was received. Otherwise, the camera purchase went as expected at a resonably good price. Read more
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Aug 23 '03
Original order placed 8/04/02. Have not received tracking number or response from merchant after leaving a voice mail and email regarding failure. The merchant did bill my Visa account. Read more
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Jan 21 '05
Excellent on time delivery and new in the box product.
I would purchase here again. Read more
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Aug 15 '03
Phone call was cordial and not pushy at all. I followed-up by buying another fuji finepix for a relative. I was extremely satisfied both times. Read more
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Jan 22 '05
We were a little concerned about making a purchase this large on the net, but your store made it easy because we read so many good comments. Excellent service. The product we purchased was even better than expected. Read more
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Jan 22 '05
Package was delivered ahead of schedule. The package was brand new in factory wrappings. Read more
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Dec 19 '04
Still haven't received my refund of shipping costs due to delay in shipping.
Quality and price were excellent
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Nov 27 '03
They have a good overall service and would shop with them again. Read more
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Dec 15 '04
They were not the lowest price but had a good customer service review. They delivered what they said they would when they said they would. No follow on hassles trying to push unwanted add-ons. Shipment arrived in excellent condition, no problems. Read more
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Dec 15 '04
The sales people were helpful and courteous. They had stock on hand and were willing to sell it at the advertised price. Delivery was quick and as promised. I would certainly recommend this vendor to my friends. Read more
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Jan 28 '05
Price on camera was cheaper(even with overnight delivery) than local discount stores.Would recommend them anytime.Camera arrived on time and could track easily.Good experience. Read more
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Dec 31 '04
THE WEB PAGE IS EASY TO USE.....ORDER WAS PLACED QUICKLY AND RECEIVED THE ITEM IN A TIMELY FASHION. Read more
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Nov 02 '04
The merchandise arrived damaged. After initially advising by email that replacement would take approximately one week, the merchant failed to act or respond to further communication from me. Federal Express advised me that they denied the claim by the shipper (DigitalMegaStore) because of their failure to provide information. I have disputed the charge with the credit card company and the decision is pending. Read more
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Jan 30 '05
We did have a slight problem that was the fault of FEDEX. We called the merchant & spoke with Doug. He rectified the problem in a timely, efficient manner. He was polite, professional & very pleasant. We will definitely buy from this merchant again. Sincerely, Eileen Serwatien SIRALEWKER@AOL.COM Read more
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Jan 30 '05
they are very good with shipping my product on time. in fact, I had got my product one day earlier than expected. Read more
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Dec 07 '03
Excellent service, in fact my camera arrived before I was expecting it. We love the camera, it is easy to use and perfect for our family. Read more
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Oct 23 '04
No problems - they actually shipped faster than originally quoted.
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Oct 20 '04
had difficulty getting in contact when i first ordered the tv cause i had some questions,but it was all for gotten ,when my tv arrived in just 5 days with ground shipping ,which I expected to take from 10 to 14 days,everything so far is in good condition,and im looking forward to doing business with them in the future Read more
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Oct 19 '04
This unit was supposedly IN STOCK, but did not ship for a full week after I ordered it. I paid extra for FedEx and it'a a good thing that I did... I ordered this camera 2 weeks before my trip and got it 2 days before leaving.
I will not use this vendor again. Read more
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Oct 18 '04
Very good customer service. Remember with this type of purchase the company is not making tons of money. They are looking for a fast transaction and a small profit. If you just order the minimum, you may just get minimum attention.
Anyway, I would be happy to try this company again!
David Wood Read more
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Jan 11 '05
Called to check availabilty. I was told it was out of stock but should be in within 7 - 14 days. I ordered with Fedex Saver delivery and it was on my doorstep in 12 days. Could not be happier. Read more
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Jan 13 '05
great shopping experiance, great deals, fantastic service, A Read more
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Oct 09 '04
Camera was sent after several Phone calls And emails.Product was shown on web site,AS IN STOCK.But was told Item was awaiting delivery from canon.My credit card was charged 9 Days before camera was shipped.Online tracking is a joke.
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Oct 09 '04
You get what you pay. I shopped solely based on price (amongst 4 star or higher merchants) and chose the cheapest. There were repeated delays even though I had paid extra for 3-day shipment. They said that Canon had recalled a batch of cameras so they had to wait 3-4 days for another batch.
To some extent, I believe them. In fact, they even upgraded me to FedEx overnight to compensate. However, I still have many gripes:
- Their web site doesn't have tracking info
- They delayed shipment many times, allegedly because of delay on Canon's side
- Even after the item was shipped 12 days later, I didn't get the tracking number as promised.
On closing, they ar estill an honest merchant. I ultimately got the item in good condition by FedEx overnight. Moral of the experience - you get what you pay for. I could've had a hassle free transaction by paying 5% more at amazon.com. At the end, I saved 5% but had to make about 8 calls, 12 days of uncertainty and many hours checking their web site. Read more
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Jan 31 '05
The experience was excellent. I did try to follow up to get an new recp't because I added the extended coverage but was never contact by the rep. Otherwise, I had no problem with this purchase. Read more
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Jan 31 '05
Product delivered ahead of schedule, no problems, at a very reasonable price -- can' t beat that. Read more
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Jan 31 '05
The price was right...and I received the product in eleven days. Read more
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Feb 08 '05
DigitalMegaStore did a great job. I was very impressed and I will do business with them in the future. Read more
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Feb 14 '05
EXCELLENT SERVICE. DELIVERY ON TIME. PRODUCT ARRIVED IN GOOD SHAPE. EXCELLENT PRICE.WILL SHOP THERE IN THE FUTURE. HOPEFULLY I WILL HAVE THE SAME SERVICE NEXT TIME. Read more
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Jul 12 '04
They over sold the product that I purchased but upgraded my shipping at no cost to ensure that I received the product on time. Read more
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Feb 22 '05
The experience went very well. I was pleased with the tracking. I was not pleased to pay the extra money for 3 day shipping, only to have it sit at Fed-Ex in Phoenix from Friday AM over the weekend. Somehow a disclaimer is needed to let people know about delayed delivery if article shipped on Weds. Read more
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Feb 22 '05
My 5 - 7 day ground shipping was bumped to OVERNIGHT without a call or any extra fees. Arrived in perfect condition. Great purchase. Read more
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Feb 23 '05
Immediate response via internet, and delivery. Read more
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Apr 28 '05
I recieved the order sooner than I expected. Read more
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Apr 28 '05
Good prices. Good service. Fast shipping. Very reliable.
Only the Shipping Charges were a little bit above average. Read more
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Feb 24 '05
i paid for 2 day fed ex but it took 7 days to get the item delivered .. Read more
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Feb 27 '05
products arrived ahead of schedule - in perfect condition!
I highly recommend this vendor. Read more
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Feb 27 '05
Web site was easy to use. Very prompt in sending order and packaging was excellent. Many thanks!!!! Read more
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Feb 28 '05
Great store, but a few critical things that always spoil my experience:
1) Terrible hours 10am-5pm EST. Thats 2am-9am Australian time :-(
2) Always on hold when I have to call.
3) Site always says goods are in stock. When the order is placed its a two week wait.
4) They don't call/email/SMS/MSN/snailMail/anything to let you know it's going to be a two week wait!
5) Could find no way on the site to track my order.
#4 is probably the most annoying of all. Their prices are good. They have an easy to use web-site and their people are fairly helpful once you get on the phone with them.
With a little work these guys could go from a "not-so-good" to a "Brilliant". Just need work on their customer communications. Read more
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Mar 01 '05
Overall, excellent. The only issue is that the tracking number I got didn't work, so I had to write them to get a working tracking number. Everything else though was outstanding, from the price to the delivery time. Read more
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Apr 26 '05
ORDERING AND RECIEVING THE RADIO WAS EASY AND FAST. THE DAY AFTER I RECIEVED THE RADIO, THE DISPLAY ON IT WENT BLANK. I CALLED DIGITALMEGASTORE.COM AND WAS TOLD IT WAS NOT THEIR POLICY TO REPLACE IT, EVEN WITHIN THE THIRTY DAYS. THEIR CUSTOMER SERVICE IS TERRIBLE. I WOULD NOT RECOMMEND THIS STORE TO ANYONE!!! Read more
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Mar 02 '05
Product arrived quickly and in good condition. Read more
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Mar 05 '05
Good shopping but check the price often because they change it without notice. Read more
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Mar 06 '05
Understanding that this is a bare bones operation, I would nevertheless recommend a quick "thank you" note be included with the merchandise. Read more
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Mar 06 '05
Very fast delivery time. The camera was exactly what I wanted. Read more
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Jan 03 '04
Only problem was with FedEx. Digital MegaStore required my signature which meant that I had to travel across town to pick up because I couldn't leave signature card at house. Read more
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Mar 06 '05
Shipping of the product occured only after repeated phone calls and many excuses. The product was received with the factory packaging inside another cardboard box with absolutely no protective measures, such as packing "peanuts". I felt that minimal efforts were made to protect the delicate product. Fortunately, the product was not damaged in shipment, no thanks to Digital Megastore. I felt that the store also misrepresented the fact that they were out of stock on this item by repeatedly giving promises to me that it would ship "the next day". The store's website stated that the product was "In Stock" in big red letters. No effort was made by the store to contact me to tell me that the product was out of stock and that shipping delays would be necessary.
The only phone call I received from the store was to try to sell me an insurance policy on the camera. After four phone calls, they finally shipped the product. Read more
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Mar 06 '05
I had a great experience! I got my camera in only a couple of days - and it was in brand new condition!
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Mar 07 '05
Thanks for your prompt service. The item arrived securely packed. I will look to you first on my next purchase. Read more
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Sep 16 '04
great price, very good online purchase experience Read more
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Sep 14 '04
really good store,J reccomend,don`t be affraid just order Read more
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Sep 01 '04
The service was great even thought I made a mistake on the order form. They called and it was fixed the next day with no delay in shipping. I do have one negative comment though~~After making the purchase I e-mailed them to let them know that I made the mistake and they were very quick to respond, however after I received the camera I noticed that it was $10.00 cheapier and I e-mailed them to find out how I could go about getting the difference in price,(it was only a matter of 4 days from when I made the purchase) and still to this day I have had no responce. Very dissapointed in that...... Read more
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Apr 14 '05
I purchased the Canon Digital Rebel camera after doing quite a