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Dillards.com

Dillards.com

Overall service rating:  Store Rating: 2.5
Reviewed by 15 customers

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Showing 1-17 of 17 reviews    
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Overall Rating:Store Rating: 1.0
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WORST online customer service- ever

by , Jan 16, 2014
(Not Yet Rated)
I am not a usual shopper at Dillard's but buy things online from other stores very often and never leave reviews online. My experience was so bad that I had to share. Out of all the years I shopped online, I would say my personal experience with ...
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Overall Rating:Store Rating: 3.0
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Dillards.com Offers Convenient at- Home Shopping

by Bryan_Carey is a Top Reviewer on Epinions in Online Stores & Services, Sep 26, 2013 Rated a Very Helpful Review
Online department stores offer a convenient way to shop from the comforts of home and I often consult online stores not just for convenient purchasing, but also to see what is offered before I venture outside the house to an actual store. I have used ...
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Overall Rating:Store Rating: 5.0
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Easy, beautifully wrapped, arrived in record time

by , Dec 23, 2007 Rated a Very Helpful Review
As a Yankee transplant, I was thrilled to discover Dillards when I moved to Texas. Growing up in Michigan, my childhood was filled with elegant department stores such as the long-defunct Gilmores, Jacobsons, Hudsons and Marshall Fields, so the elegant, ...
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Overall Rating:Store Rating: 3.0
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Former Employee Speaking

by , Sep 4, 2007 Rated a Helpful Review
As a former employee for over 3 years, when it came time to pulling merchandise for internet sales... many employees do not even bother looking for the item. If the website says it is in stock... it usually is. Granted, there are times when we ...
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Overall Rating:Store Rating: 5.0
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Always a Satisfied Dillardís Shopper

by , Jan 21, 2007 Rated a Very Helpful Review
A Fashionista I am not, although sometimes I would like to be, especially when I come across some of the sweetest deals on apparel and the lot at Dillard’s. If you think pecan pralines are delicious and eBay has terrific deals then I have a treat in ...
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Overall Rating:Store Rating: 1.0
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Items showing in stock at Dillards.com - when actually they are out of stock

by , Aug 2, 2006 Rated a Helpful Review
I have placed two orders with Dillards.com in the last year using a credit card. Both orders placed showed items in-stock and ready to ship (did not show low inventory or clearance merchandise). After I placed my orders I received an email with ...
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Overall Rating:Store Rating: 5.0
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Dillards.com ~ When I'm Too Lazy To Go To The Mall

by , Jan 30, 2005 Rated a Very Helpful Review
I adore Dillards. Even when I was rollin' in it I avoided places like Saks and those other uppity stores. Why spend the extra moolah when places like Dillards have the same quality for less? When it's any item of clothing I need, it is absolutely a ...
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Overall Rating:Store Rating: 3.0
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Dillards Online Shopping

by , Dec 20, 2003 Rated a Very Helpful Review
I live in Arkansas. Dillards is the most shopped high end department store in the state. So naturally while planning my wedding I have been using online stores and services to pull it al together. We only have 69 days left! Since the only shopping I can ...
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Express Reviews
Overall Rating:Store Rating: 1.0
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Extremely bad .com company. It's a waste of your time and money. Don't buy.
by ,Aug 21, 2013
(Show)
My order has never arrived. They shipped once but before reaching to CT, it was returned to the warehouse from NJ acording to the Fedex web site. Customer service is not helpful at all. The first customer service rep was not capable to talk with a
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Overall Rating:Store Rating: 1.0
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Bad customer service for item fraudulently represented on their internet site.
by ,Aug 15, 2012
(Show)
I ordered a Ralph Lauren dress via intranet.  It was described as "cotton, cross back dress".  The photo showed the dress, front and back with the cross back.  The item came on time but the dress was cheap polyester and the straps were an
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Overall Rating:Store Rating: 2.0
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I will not shop at dillards.com again!
by ,Feb 12, 2012
(Show)
Packaged sent through FedEx, which we never got. FedEx tracking showed it was "left at the front door." Called Dillards to report that we never got the package; it took Dillards a while to confirm with FedEx a lost/stolen package. Once confirmed, the
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Overall Rating:Store Rating: 1.0
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They are totally incompetent.
by ,Jan 22, 2012
(Show)
Worst on line experience I have ever had.  Ordered a pair of boots that were in stock according to the website.  Two days later they drafted the money from my account - 7 days later still didnt have the boots.  Called and was advised that
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Overall Rating:Store Rating: 4.0
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Fast and great service
by ,Nov 9, 2009
(Show)
Dillards is a good company.  They send my package before really quick.  Good communication regarding the item. I would give 5/5 for a great
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Overall Rating:Store Rating: 2.0
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like ordering online in 1992, slow and awkward
by ,Aug 4, 2009
(Not Yet Rated)
The online ordering system seemed a bit antiquated in my opinion.  The confirmation emails take a while to arrive, and when you check your order status, you get sent to a static page that looks like a printed page (contrast this with, for example,
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Overall Rating:Store Rating: 1.0
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Be careful when shopping online with dillards.com.
by ,Oct 14, 2008
(Show)
I ordered three sets of Noritake Colorwave dishes and matching serving pieces from dillards.com, July 21, 2008. Dillards sent 12 email confirmations over a three month period while shipping the serving pieces separately. After shipping the matching
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I will not shop there again. Not dependable nor trustable.
by ,Sep 5, 2006
(Show)
I placed an order from Dillards.com. The prices for the items were relative inexpensive (possibly a price mistake). At that point, the products did not appear to have any ordering constraints. I placed an order and it got accepted. I was happy that I
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Overall Rating:Store Rating: 5.0
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Excellent! Great prices and quick delivery!!
by ,Dec 28, 2004
(Show)
We received a set of wine glasses as a gift for our bridal shower. We loved the glasses so much and we wanted to buy matching goblets as well. I went to local stores and saw them for $75. Other department stores had them on sale for $50 but
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Showing 1-17 of 17 reviews