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Dreamland Jewelry

Dreamland Jewelry

Overall service rating:  Store Rating: 3.5
Reviewed by 82 customers

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Showing 1-20 of 21 reviews Page 1 2   Next
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Overall Rating:Store Rating: 1.0
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HORRIBLE CUSTOMER SERVICE - TAKING MY BUSINESS ELSEWHERE!!!!!!!!

by , Oct 30, 2012 Rated a Helpful Review
Let me start by saying I have spent thousands of dollars with this company in the last year and a half.  I recently was missing 2 chains (totaling $14!!!) on an order and immediately sent them several emails letting them know they were ...
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STAY AWAY....horrendous service...item never arrived

by , May 17, 2012 Rated a Helpful Review
Absolutely horrible service on every aspect, whether it is through the online chat and/or phone.  I was on hold for 45 min and still wasn't able to get on and finally someone responded on my online chat after 20 min.   I had an order over $50 ...
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Dreamland Jewlery = horrible and wretched service.

by , Apr 4, 2012 Rated a Helpful Review
Just like with every merchant, well most merchants, I do a test run buying something small, making sure the service is legit before I buy a big order. I did this with dreamland jewlery buying sterling rhodium plated 1.0 mm necklace. The shipping was ...
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Overall Rating:Store Rating: 1.0
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DEFECTIVE MERCHANDISE & HORRENDOUS CUSTOMER SERVICE

by , Apr 27, 2011 Rated a Helpful Review
What a disasterous customer service experience! And I'm out $40! I called Customer Service at the end of April '11 to discuss a discovery of defective bails that I received at the end of November '10. I acknowledge it was past the 60 ...
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Overall Rating:Store Rating: 1.0
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A COMPLETE NIGHTMARE. THEY ARE DISHONEST AND HAVE AWFUL CUSTOMER SERVICE!!!

by , May 4, 2010 Rated a Helpful Review
THIS COMPANY ARE A COMPLETE NIGHTMAREI placed an order several weeks ago, and immediately notified them I had changed address. I was assured by them they had updated new address and all was well.A week later I sent email asking them to confirm ...
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Overall Rating:Store Rating: 1.0
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Awful!!! puts your financial security at risk

by , Oct 19, 2009 Rated a Helpful Review
This company is a total nightmare.  I ordered through them for an important event two weeks before I needed the merchandise and they sent it to the wrong zip code.  I re-ordered and payed $32.99 for next day air which they guaranteed on the ...
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AWFUL!

by , Jun 9, 2009 Rated a Helpful Review
My first--and last experience--with Dreamland Jewelry was DREADFUL! There was a necklace that I was, very, interested in purchasing (among other things); however, the description was missing some important information.  ...
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Overall Rating:Store Rating: 3.0
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Good quality ONCE it arrived!

by , Apr 25, 2009 Rated a Very Helpful Review
My experience with Dreamland was mixed. I was delighted to find a website that carried multiple lenghts of silver chain as I need a chain longer than the standard 16-18".  I also prefer the smooth snake chains. I placed an order for 2 chains along ...
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Overall Rating:Store Rating: 5.0
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They are great in every way i could not be happerier.
by ,Apr 30, 2012
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I have made at least four orders from them and everthing is perfect. Fast service andgreat product,, i will be doing a lot of business with
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Overall Rating:Store Rating: 5.0
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Will buy more for sure!
by ,Feb 7, 2012
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Perfect from beginning to end. Great price and delivery within the allotted timeframe. Necklace was in excellent condition with no defects. Exactly what I
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Overall Rating:Store Rating: 1.0
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No merchandise received and no customer service follow up. Phone number belongs to another company.
by ,Jan 8, 2012
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My order has not been received and Dreamland is not responding to my inquiries. When I call the phone number listed for them on my Amex transaction, I reach an engineering company's voice mail. I've started a dispute with Amex to get a refund on my
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Horrible customer service... I will never shop here again.
by ,Dec 14, 2011
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Dreamland Jewelry emailed me promptly about issuing my refund in which I was very grateful. However, it has been a full MONTH and I have not received a single penny of that refund. I've contacted them THREE times (and will try again today), twice by
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Awful, horrible experience
by ,Oct 27, 2011
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I ordered a ring and a chain from their online shop. After almost a month I received only the ring. I tried to contact their customer support. Their chat is never online and and I never got an answer to my e-mails. Finally I went thru PayPal. Still no
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Terrible
by ,Sep 1, 2011
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TERRIBLE TERRIBLEI can not believe how horrible doing business with this company is I tried calling customer service over 18 times and know one picked up I would never buy from company again I had to do a charge back with paypal just so I could get
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might be cheap, but definitely not worth the effort
by ,Oct 25, 2010
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I never received my order. I did try talking to customer service, but they were not helpful.  I'll never order from them
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AWFUL AWFUL
by ,Feb 19, 2010
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I bought a ring from them about 3 weeks ago. I cannot get in touch with anyone from the company - Ive tried calling (the telephone number doesnt work, it just rings) and emailing several times. They even sent me an automated email asking how I liked my
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Horrible - Will Not buy Again
by ,Oct 29, 2009
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Horrible customer service. They took 7 days to respond to an email. Bad customer service on phone. 14 days to receive order and I'm in a border state to them! Took a week to tell me they were out of stock of an item in my order. Will not give me
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DON'T BUY THROUGH DREAMLAND JEWELRY
by ,Dec 19, 2006
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DON'T SHOP HERE! I can't vouch for quality because order has never arrived after REPEATED emails. In my quest to try to get in touch to check status, I was able, through some research to find a phone number (no thanks to them). It just rings. Try it
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Overall Rating:Store Rating: 5.0
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Fantastic !
by ,Jul 8, 2006
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Fantastic! After searching the web I found the lowest prices on silver chains at Dreamland Jewelry. I was very happy with the quality of the chains. They were the same high quality I paid much more for in the past. Delivery was quick, arrived in 3
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Overall Rating:Store Rating: 1.0
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WRETCHED, no contact info - emails ignored 1month later NO PENDANTS!
by ,Dec 27, 2005
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I am disgusted by my experience with Dreamland. I placed an order almost a full month ago for two pendants totaling $40.00 and I have been utterly ignored by their alleged customer service. I've seen no evidence of any customer service at all and in
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Date Rating
Overall Rating:Store Rating: 4.0
 
Oct 24, 2006
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Although there was some shipping confusion I was taken care of and the...
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Overall Rating:Store Rating: 5.0
 
Oct 23, 2006
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I have been very satisfied with the quality and price of the jewelry I have...
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Overall Rating:Store Rating: 4.0
 
Oct 20, 2006
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I received all I ordered in good shape and on a timely basis.
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Overall Rating:Store Rating: 5.0
 
Oct 19, 2006
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Dreamland Jewelry has the best values and selection of chains for on-line...
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Overall Rating:Store Rating: 5.0
 
Oct 18, 2006
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wide variety of selection and ease of purchase for a non computer person. Was...
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Overall Rating:Store Rating: 4.0
 
Oct 16, 2006
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It was good. Everything came on time and in good condition.
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Overall Rating:Store Rating: 5.0
 
Oct 15, 2006
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GREAT SHOPPING AND FAST DELIVERY.
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Overall Rating:Store Rating: 5.0
 
Oct 12, 2006
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Wonderful experience, will most definitely do business with Dreamland again
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Overall Rating:Store Rating: 4.0
 
Oct 11, 2006
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Once again, the order was placed on 9/20 and I got it on 10/12 which isn't a...
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Overall Rating:Store Rating: 5.0
 
Oct 9, 2006
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I don't purchase Strerling Silver No Where Else Ever...
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Overall Rating:Store Rating: 5.0
 
Oct 9, 2006
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very pleased
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Overall Rating:Store Rating: 5.0
 
Sep 29, 2006
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Have shopped here many times- always a positive experience.
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Overall Rating:Store Rating: 5.0
 
Sep 27, 2006
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It's the best place I've found for sterling silver chains and I have not had...
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Overall Rating:Store Rating: 5.0
 
Sep 26, 2006
(Not Yet Rated)

Merchandise EXCEEDED my expectations. GREAT price, SUPERIOR merchandise!
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Overall Rating:Store Rating: 5.0
 
Sep 18, 2006
(Not Yet Rated)

beautiful necklace at a great price. Fast shipping and easy to navigate...
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Showing 1-15 of 61 surveys Page 1 2 3 4 5 Next