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by viki00 , Aug 25 '05
I ordered a Britax stroller from Dreamtime Baby on August 10th. When my order arrived in a week, it had two missing front wheels. I contacted Dreamtime Baby customer service. The customer representative told me that this is not their problem and I should ...
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by slickdaddy96 , Feb 28 '07
Ordered a Britax Boulevard car seat at a great price. I ordered it even though they said it was out of stock. I was afraid that the sale would run out, and I would have to buy it at a later date for more money. I called Dreamtime Baby (which is also ...
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by kellysmutylo , Aug 04 '06
I would NOT ship here ever! Never before have I been so dissatisfied by a companies' care for customer service and happiness. I have yet to get a call back from corporate or from customer service, after calling every to every-other day for the past ...
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by trilo32 , Mar 22 '07
THIS WAS THE WORST EXPERIENCE EVER PLEASE DON"T WASTE YOUR TIME WITH THIS MERCHANT> My story is much the same as previous posters. THESE PEOPLE DO NOT DESERVE TO BE IN BUSINESS! Ordered a Britax Car Seat and was not informed that it was on ...
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by robofsemi , Aug 18 '06
I ordered a jogging stroller from www.dreamtimebaby.com on June 23rd. They charged my card $177.85 on June 26th, this amount was incorrect as I was supposed to receive free shipping. I attempted a number of times to contact the company to get this ...
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by islandgirls , Mar 12 '07
Ordered via phone a Britax Marathon Ashley from them on the last week of February. I was told that it was in stock and would take about 5 days for ground shipping (I opted for cheapest shipping). Was told by customer service rep that I will receive an ...
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by justine_dt1 , May 09 '02
I recently ordered the Club USA 6 piece bedding set and additional matching accessories. I placed my order on-line and was amazed when I received it only one week later. The products were beautiful!! I was very pleased altogether with the ordering...
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by NewMommy_dt1 , Apr 18 '02
Dreamtime Baby is the best baby store! I looked all over for the my little snoopy crib set and everyone told me it would take 8 weeks, except Dreamtime Baby got it to me in less than 2 weeks and I saved over $40. Also...I called the customer service to...
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by charleighbug , Jul 17 '06
I recently ordered over $450 worth of bedding from this company and I have several complaints. To start they were suppose to give free shipping on all orders over $99. I never received a rebate or a credit of any kind. I paid full shipping. Fine... if it ...
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by Bari8_dt1 , Feb 26 '02
I was very pleased with the ease of ordering along with very helpful customer service. And, I received my order so quickly. Everything came packaged in vinyl zippered bags and the lamp was packaged in 2 boxes! I love the Snoopy bedding set and all the...
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by rourafamily , Feb 28 '07
What a horrible experience. We ordered the Britax Boulevard from them. The website said if it was listed as instock it would ship out within 24 hours and would arrive in 5 days. It took two days for them to take the money from my account and I only ...
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by tmc526 , Jun 30 '07
Dreamtime Baby. com's offer of "free shipping" was very misleading!! They advertise on their website that they have free shipping on EVERYTHING through June. But when I attempted to buy a crib that their offer said would receive free shipping, I ...
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by marebearmc_dt1 , Aug 22 '03
Excellent price, wide variety, ease of ordering, and speedy deliver makes Dreamtime Baby a site I'll ...
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by diskoduk , Jul 30 '03
Great variations in selection and pricing of what I was looking for. Actually wound up ordering add ...
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by id1214 , Jun 06 '06
Dreamtime Baby is terrible. I placed an order over three weeks ago. The product was in stock and should have shipped within the week. We are now three weeks later, and no product. I have called multiple times, their hold system will only allow ...
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Nov 02 '07
I was very dissapointed to find out that the fleece blanket and the lamp was not in stock. And also I found out that the price was much better at another store, and if I´m going to shop online again i won´t be shopping at dreamtimebaby.com, I´ll shop at babysupermall.com. The pruducts were $40 cheeper there!!!
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Sep 07 '07
They were very helpful with selection and questions I had.
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Feb 26 '05
It was a good experience. The products are great.
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Mar 09 '07
The website was user friendly and I had no diffiuclty finding what I wanted. The price I found was the best price I saw at all of the other websites and stores I visited during my research so I was very pleased to find your store. I will certainly shop there again in the future.
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Nov 27 '05
good experience
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Jun 29 '07
A GOOD EXPERIENCE ALL THE WAY AROUND! THE ONLY SUGGESTION I MIGHT HAVE FOR DREAMTIME BABY IS THAT THEY MIGHT NOT WANT TO USE UPS FOR SHIPPING IN THE FUTURE! THE PACKAGE ARRIVED WITH FOOTPRINTS ALL OVER IT! LUCKILY THE ITEM INSIDE WAS NOT BREAKABLE, SO THERE WAS NO HARM DONE!
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Feb 14 '05
Retailers should not be putting items on the internet that they do not have for sale. It is very frustrating to the customer because you expect the merchandise to be accounted for, this is almost like false advertisement.
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Feb 14 '05
As part of the order was delayed, I was given the choice to have part of the order shipped at additional cost or wait to have the whole order shipped together at no cost. I valued the choice.
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Feb 08 '05
Excellent. I called to verify that the shipping had been deducted off of my bill, and I was given a price matching credit for the product.
Thanks!
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Jan 12 '07
No problems came fairly fast.
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Mar 05 '05
It took about 2 weeks to get an e-mail that the products were backed ordered and would be available on 3.15.05.
Yesterday got another e-mail that the baby chair was available for shipment but it would be $6.00 more for shipment if I wanted it now or I could wait until the end of March when the second item would be available.
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Nov 04 '06
We were very happy with Dreamtime, and the shipping delays were FedExs fault not Dreamtime
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Jan 31 '05
I had tried to order this crib set on another website. After many failed attempts to place my order I found Baby Super Mall.com with the same set for about $30.00 cheaper!
My order was placed and received in the amount of time I was advised. As a matter of fact, I the only thing I am waiting for now is the baby!
Thank you!!!!!!
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Oct 23 '04
My experience was flawless. I easily ordered it and received it in great condition before I expected it.
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Mar 01 '05
I will be ordering more mechandise from this website.
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