HomeWeb Sites & Internet ServicesOnline Stores & Services
Duluth Trading Co.

Duluth Trading Co.

Overall service rating:  Store Rating: 4.5
Reviewed by 214 customers

  View Information
  Read Reviews and Surveys


Read Reviews  
Showing 1-20 of 22 reviews Page 1 2   Next
Date Rating
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Good product, good service. What's not to like?

by , Oct 13, 2008 Rated a Very Helpful Review
I am very pleased with this company. Unlike some of the reviews posted here I have never had a serious issue with the company, and I order regularly...about 8-10 times a year.Shipping has been incredibly fast, even during the holidays. The cost ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

An excellent online merchant of work clothing, supplies and safety equipment.

by , Jun 25, 2008 Rated a Helpful Review
The Duluth Trading Company is an excellent merchant of unique and high-quality men's and women's work clothing, tools, supplies and safety equipment. DTC's clothing is custom manufactured of unique and unusual materials to meet the rugged requirements of ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Duluth Trading Co: Speedy Delivery, Quality Product, Easy Site Navigation

by , Feb 8, 2008 Rated a Very Helpful Review
Duluth Trading Company is an online retail store that offers products that are primarily related to work or outdoor activities. Scout, a Labrador retriever, helps advertise many of the specials. The company also accepts orders from catalogs, ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Great Product, Very Bad Credit Card Tactics

by , Nov 7, 2006 Rated a Very Helpful Review
Very good to excellent products and exceptional shipping with a fast turn around. The Fire Hose garments are truly fantastic with a durability factor next to none. Now for the real deal...On my recent 2 orders they have managed to lock up my money from ...
Read the full review
Express Reviews
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Bad experience with two orders for Christmas 2013.
by ,Jan 26, 2014
(Not Yet Rated)
Bad experience with two orders for Christmas 2013.  First order was for 4 shirts totalling over $240.  This order was placed Dec 11.  On Dec 17th I received an email stating that my order shipped - ONLY ONE OF THE 4 Christmas
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Not Recomded-switched prices at checkout.
by ,Oct 12, 2013
(Not Yet Rated)
When I tried to buy some items on sale via their website, the price changed to a higher price at checkout and there was no way to get it to correct.  I called customer service and they said they didn't help with on line orders and could not get me
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
They should call it the Daluth-Chinese Trading company. 90% chinese products
by ,Jan 28, 2012
(Show)
products came on time, and the order was accurate, but the costumer service was horrible, as was the quality of all the products. The make it sound like there selling superior stuff, and they obsolutley do not .....There products are all made in
Read more
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Made It All Better
by ,Nov 27, 2011
(Show)
 Duluth made a error in my order sending me the wrong item, I complained and they  promised me the order would be shipped and corrected within three days. Three days came and went without receiving my shippement. I email the company and
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Crummy experience all around
by ,May 11, 2011
(Not Yet Rated)
Where to begin?-No 'gift option' other than $6 gift box-No response to repeated e-mails asking that a gift receipt be sent instead of receipt listing prices of items-They sent a gratingly cheery e-mail informing me "Hooray!  Your order
Read more
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Poor Performance on First Order
by ,Feb 10, 2011
(Show)
I can't recommend the Duluth Fire Hose Bib Apron, because I haven't received it and don't know if I will at some point in the future. I placed my order a week ago and have not received any communication from Duluth concerning the
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Quality Merchandise does not equate to Quality Customer Serivce!
by ,Feb 7, 2011
(Show)
I believe there are two components that need to be addressed.   First, Duluth does have a quality product line.  Caution yourself however on sizes as with my case, the jacket I purchased is VERY snug - not the true size that the ad stated.
Read more
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Something has changed ,suppliers, manufacturer...
by ,Jan 21, 2011
(Show)
the fabric on the longtail "t" has changed , after several emails to customer service that went unanswered i called about the issue. they said that "they" did not change the fabric but one of thier suppliers may have. well you would think a store would
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Very Poor Customer Service & Refund Process
by ,Dec 26, 2010
(Not Yet Rated)
My experiences with Duluth have turned a simple,unconditional,no nonsense and no bull, 100% guarantee refund process into a two month struggle to be reimbursed for a pair of fleece lined firehose pants. Duluth's book keeping practices required me to
Read more
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Not the same company they were a few years ago.
by ,Nov 24, 2010
(Show)
I've been buying from Duluth Trading for 10 years and it looks like they are taking their good name and cashing in by starting to produce inferior Chinese products and going mainstream..My last two orders were for flannel shirts to replace the
Read more
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Suprisingly Good :D
by ,Oct 4, 2009
(Not Yet Rated)
There products are expensive, however every time I have made a purchase the delivery has been very fast.  Also their products are very good quality.  I have been a contractor for 16 years now I there fire-hose pants are really nice, as are
Read more
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
return policy is terrible. defective products
by ,Oct 1, 2009
(Not Yet Rated)
I bought a pair of jeans, which measurement were ordered per thier site. When i got them, they weree to small. This is when you find out that shipping back and fourth is on you. They do not take care of thier mistakes. I called them and they didnt take
Read more
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Not Good
by ,Sep 5, 2009
(Show)
Have done business with them for a couple of years now but my last experience was not a good one.  I ordered a shirt and after a week with no shipping notification, I sent them an e-mail inquiry.  I never received a response so I called them.
Read more
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Not good, so few of an item that it sells out in 4 weeks.
by ,Nov 25, 2008
(Show)
Tried to order a NEW product, but they were already out of all but 1XL and 2XL. The item was a sweater and had only been available for 3 weeks, they are still promoting it as NEW even though there is little left. Not a very professional way of doing
Read more
Overall Rating:Store Rating: 3.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Mixed bag.
by ,May 4, 2008
(Show)
It's hard to find work clothes for women in the trades so I was delighted to find these guys and even more delighted that they are in my home state. I've ordered from them several times and each time it has been a mixed experience. The shipping; one time
Read more
Overall Rating:Store Rating: 3.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:
Nice enough experience, but will shop around next time
by ,Nov 21, 2007
(Show)
I recently ordered three items, two of which I returned. Everything is imported from China. Items seemed nice enough, but I'll have to see about longevity. I can get similar items at the local military surplus or REI, and save on shipping costs. I think
Read more
Showing 1-20 of 22 reviews Page 1 2 Next

Read Surveys Where do surveys come from?
Showing 1-15 of 223 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Dec 17, 2014
(Not Yet Rated)

Duluth is an excellent company. Their products are very wonderful. That is why...
Read more
Overall Rating:Store Rating: 5.0
 
Dec 17, 2014
(Not Yet Rated)

This was my first online order. Product quality is execelent.
Read more
Overall Rating:Store Rating: 5.0
 
Dec 15, 2014
(Not Yet Rated)

Quick shipment; convenient shopping experience; nice discount and free shipping
Read more
Overall Rating:Store Rating: 5.0
 
Dec 11, 2014
(Not Yet Rated)

WONDERFUL! Will be back again. This was a gift for my son. He really liked it....
Read more
Overall Rating:Store Rating: 5.0
 
Dec 11, 2014
(Not Yet Rated)

Excellent service and promotion of their products.
Read more
Overall Rating:Store Rating: 5.0
 
Dec 10, 2014
(Not Yet Rated)

1
Read more
Overall Rating:Store Rating: 5.0
 
Dec 8, 2014
(Not Yet Rated)

Quality merchandise that's not available anywhere else. Orders are always...
Read more
Overall Rating:Store Rating: 5.0
 
Dec 5, 2014
(Not Yet Rated)

Thank you! I look forward to giving these items to family as Christmas...
Read more
Overall Rating:Store Rating: 5.0
 
Dec 1, 2014
(Not Yet Rated)

I think the item was shipped a little bit earlier than expected, a nice...
Read more
Overall Rating:Store Rating: 5.0
 
Nov 21, 2014
(Not Yet Rated)

Quick delivery & wonderful product :)
Read more
Overall Rating:Store Rating: 5.0
 
Nov 8, 2014
(Not Yet Rated)

No ordering problems experienced, unexpected having to pick up my UPS package...
Read more
Overall Rating:Store Rating: 5.0
 
Nov 7, 2014
(Not Yet Rated)

Love the store, love shopping on line, love my socks (ans all the other...
Read more
Overall Rating:Store Rating: 5.0
 
Oct 16, 2014
(Not Yet Rated)

All around pleasant experience and high quality merchandise.
Read more
Overall Rating:Store Rating: 4.0
 
Sep 28, 2014
(Not Yet Rated)

All purchases past and present have gone well, product function has been as...
Read more
Overall Rating:Store Rating: 5.0
 
Sep 16, 2014
(Not Yet Rated)

Love dealing with Duluth Trading Co. Clothing is excellent quality. I will be...
Read more
Showing 1-15 of 223 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Next