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Eastern Mountain Sports

Eastern Mountain Sports

Overall service rating:  Store Rating: 4.5
Reviewed by 493 customers
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Showing 1-10 of 10 reviews    
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Overall Rating:Store Rating: 5.0
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Great item, no hassles!

by egyptdragon, Aug 17, 2005 Rated a Helpful Review by the Epinions community
I was looking for a particular pair of Teva flip flops. After doing a "Froogle" search, I found that the best price was at EMS. Lucky for me, they were doing a clearance of all the odd sizes (it finally paid off to be a size 11 women's). With shipping ...
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Overall Rating:Store Rating: 5.0
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Eastern Mountain Sports Online Store: Almost As Much Fun As Shopping in North Conway

by AliventiAsylum, May 31, 2004 Rated a Very Helpful Review by the Epinions community
I visit New Hampshire regularly. My kids go skiing at At titash Bear Peak during the winter. What’s nice is that while they are being tended to in the ski program, Mom has time to browse the stores in nearby North ...
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Overall Rating:Store Rating: 4.0
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Look Here For Outdoor Gear - EMS.COM

by jps246, Apr 19, 2004 Rated a Very Helpful Review by the Epinions community
The Northeastern answer to REI, Eastern Mountain Sports (EMS) has brick and mortar stores throughout the Northeast (the company is based out of New Hampshire, in North Conway) and through their website, no anyone can enjoy shopping for the many outdoor ...
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Overall Rating:Store Rating: 2.0
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Disappointing

by blschafer, Oct 23, 2003 Rated a Helpful Review by the Epinions community
I have never ordered from them but they have a too good to believe deal on their North Face "Torrent" backpack which is "Unavailable" at this time. In fact it has dropped in price $10 while being unavailable. That is a genius marketing strategy. I would l ...
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Overall Rating:Store Rating: 4.0
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EMS covers all of your outdoor recreation needs easily and completely.

by taxter, Feb 17, 2003 Rated a Somewhat Helpful Review by the Epinions community
If you are in need of anything directly related to outdoor activities, EMS is the place to find it. All categories of recreation are easily highlighted and complete from A-Z. Although some prices are exceptionally high, they are overall comparable with...
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Overall Rating:Store Rating: 4.0
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Now I Can Be Addicted to EMS Online

by Javelina, Sep 19, 2001 Rated a Very Helpful Review by the Epinions community
Pros: Quality and selection of products, website has many options
Cons: Can be pricey (but worth it)
Eastern Mountain Sports is such a wonderful store, that the website becomes a necessity when you don’t have access to a store location! EMS seems to be adding locations throughout the Northeast and even further, but sometimes it is still just too far....
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Overall Rating:Store Rating: 5.0
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Eastern Mountain Sports Online? Visit ems.com

by momsworkinlate, Aug 29, 2001 Rated a Very Helpful Review by the Epinions community
Pros: Quality Outdoor Sporting Gear.
Cons: You miss the great "in" store staff.
Eastern Mountain Sports has long been known as a store that carries quality products for the outdoor enthusiast. While visiting Eastern Mountain Sports has always been an interesting experience (so much to learn so little time..) getting...
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Overall Rating:Store Rating: 1.0
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poor return policy and customer srevice
by scoobydoo1000,Jul 23, 2012
(Show)
they misrepresent their return policy and are not competitive with llbean/lands end.  they offered me $.01  (that's right, 1 penny) back on a brand new jacket that was never worn b/c i did not have my receipt.  this is a very poor return
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Overall Rating:Store Rating: 1.0
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bummer
by bummedems,Feb 18, 2009
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I bought a watch in nyc store but they forgot to put it in box when i called store and HQ they did not believe me they told me inventory was reliable, they found it in the display case 3 days later. disappointed both the entire store staff and HQ did
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Overall Rating:Store Rating: 1.0
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BAD BAD BAD
by dave99dave,Jan 23, 2008
(Show)
EMS is a bad company. Their customer service is bad, their prices are way too high. DO NOT SHOP
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Showing 1-10 of 10 reviews  

Read Surveys Where do surveys come from?
Showing 1-15 of 483 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 33   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Nov 25, 2010
(Show)

Great products at great prices with great service.
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Overall Rating:Store Rating: 5.0
 
Nov 15, 2010
(Not Yet Rated)

Product knowledge was fair.
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Overall Rating:Store Rating: 5.0
 
Oct 20, 2010
(Not Yet Rated)

Good products, timely delivery.
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Overall Rating:Store Rating: 5.0
 
Oct 18, 2010
(Not Yet Rated)

EMS products are excellent quality and they stand for what they sell.
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Overall Rating:Store Rating: 5.0
 
Oct 14, 2010
(Show)

Always easy to shop and quick to deliver.
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Overall Rating:Store Rating: 5.0
 
Sep 24, 2010
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Excellent overall, the free shipping on orders over $100 was great.
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Overall Rating:Store Rating: 5.0
 
Sep 15, 2010
(Not Yet Rated)

Only thing would be to make their website more navigable when trying to find...
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Overall Rating:Store Rating: 5.0
 
Sep 14, 2010
(Not Yet Rated)

My order was delivered fast and was what I wanted.
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Overall Rating:Store Rating: 5.0
 
Sep 12, 2010
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Easy online shopping. Merchandise selection is good - comparable to REI,...
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Overall Rating:Store Rating: 5.0
 
Sep 11, 2010
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Great
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Overall Rating:Store Rating: 5.0
 
Sep 11, 2010
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very good; had good selection, good colors; prompt - liked it!
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Overall Rating:Store Rating: 5.0
 
Sep 10, 2010
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Excellent service and products
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Overall Rating:Store Rating: 5.0
 
Sep 9, 2010
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We have always found what we needed at EMS in store or on line. and we always...
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Overall Rating:Store Rating: 5.0
 
Sep 8, 2010
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Alwaya a wonderful experience.
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Overall Rating:Store Rating: 5.0
 
Sep 3, 2010
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very satisfied
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Showing 1-15 of 483 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 33 Next