Have placed large computer-related office supply orders at EBUYER twice, one year apart. (printer cartridges, flash memory). I would conclude from my own experiences thus far, that dealing with EBUYER is a crap shoot - and your odds are 50/50 of ...
Where to start...ok. Ordered a USB flash drive several months ago & signed up for their "eblast" emails. That product was ok, no complaints about tat. So today I get an "eblast" that lists a "SanDisk 512MB MP3 Player W/FM Tuner - Blue QuickFind: 155159" ...
I ordered a Palm LifeDrive from Ebuyer last week, and although it was almost $90 below list and arrived promptly as promised, it was dead on arrival. It was only then that I discovered the abhorrent return policy and customer service of Ebuyer. I first ...
Ordered an APC Netshelter rack, two APC rackmount battery backups, two APC rackmount extended batteries. I received all the backups and batteries via UPS ground. Each box weighs about 120lbs. UPS damaged all 4 units. Bent frames, broken parts. I ...
Horrible customer service, stay away! On 5/14/05, i ordered 2 Lexar 2GB compact flash cards. Their website had 10 in stock. Confirmation of order received immediately but no tracking number for 4 days. I call, they say it shipped direct from their ...
I was horrified by my experience with this company. As a business professional I am used to being treated fairly and with respect. Although my order was placed easily and I found the merchandise I needed at a good price, I had not received my order ...
Ridiculous place. Within one month the following happened twice: my item was in stock - until I ordered. First time few days after they charged me they simply stated it's discontinued and refunded my money. Now it happened again: the item magically ...
Hmmmm, lowball electronics store that no one has ever heard of. I took a chance, because I was buying a name brand product and I was already familiar with the exact product I intended to buy. I noticed on epinions that this company had a, um, problem, ...
These people are UNBELIEVABLE! I have been shopping online for over 5 years now and I have never ordered anything from a more UNCARING about customers company, as this one. I ordered an Iomega zip drive and although the order arrived rapidly; it was not ...
I ordered two 128MB Kingston brand Compact Flash cards ($14 each) and one aluminum CF card case ($6). Ebuyer's Live Stock showed they only had four left in stock so I was a little worried thinking I would get placed on back order. The price was ...
I was in need of a 1GB Memory Stick Pro for my digital camera. After doing a little bit of research, I was suprised to see that ebuyer.com not only had a SanDisk Memory Stick Pro 1GB in stock, but they had it at around $50-250 less than what most of the ...
If EBuyer's mailbox weren't "overquota" (causing my message to bounce back), they would have received the following, which is self-explanatory, except their request for a 3-way telephone call w/my bank is isn't specifically referenced: "I called back ...
My experience with eBuyer is a little mixed. Normally whenever I buy anything from any web site, no sooner do you finish the transaction and you have a confirmation e-mail in your inbox immediately. With eBuyer.com (on my first purchase so far) I never ...
I needed a new external hard drive and decided on the Maxtor 250GB "One Touch". I did my usual shopping engine search and found the best price, $218.62, at a place I'd never heard of before eBuyer. The reviews for eBuyer were all over the map, from ...
I chose EBuyer.com when I was comparing prices for new LinkSysŪ wired router for my new house. Using Pricegrabber.com, Gateway was the cheapest. Unfortunately, it had absolutely horrible reviews and I decided not to test my luck.. So I went down the line ...
This store doesn't have much rating but this is the second time that I've tried and it works, they're fast and no scam.. Read more
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Sep 11 '03
The descriptions on the web site are not very clear. I was able
to verify the part numbers on the canon web site.
They deliverod much quicker than I expected. Good service and
they were the correct parts. Read more
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Oct 13 '03
Everything as expected, but my needs were low. They stocked a reasonably unique item at a good price. I was in no hurry for the items, so the shipping was free. Read more
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Nov 03 '03
I was looking for the best price on the Antec SLK3700BQE Computer Case and found it at Ebuyer.com through Epinion.com. Their price with shipping was the lowest, $20+ less than the nearest competitor. So, I desided to buy from them. Buying online from Ebuyer was a breeze and I had the case in a couple of days. It's a great case too: quiet and well engineered. Ebuyer is a bookmarked favorite. Read more
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Jan 06 '04
Purchased this item online, received it in only a couple days, actually 1 day faster than their estimate. Computer case was perfect, except the power supply was DOA. This was not Ebuyer's fault (brand new case in sealed box). Called up Antec and they RMA'd the power supply without a hitch.
I wouldn't hesitate to recommend Ebuyer or Antec! Read more
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Feb 02 '04
I was very surprised at the ease and efficiency that this site offered. I will recommend this site to all my friends. Read more
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Sep 05 '03
Decent experience. Tracking was not too easy, as they don't have a one-click check on shipping in the emails. Order status also not too great. Prices are wonderful, however, and if you can wait the extra few days, shipping is cheap. I recommend shopping there, but there are better places to shop if the price differenc is small. Read more
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Mar 10 '05
I called the manufacturer of the product I ordered to get some specs and they informed me that the product displayed on Ebuyer website for that tv was not the actual tv represented. I called Ebuyer to inform them of this. Ebuyer said they went to the warehouse and looked at the picture on the website and the picture on the product box and they were the same. When I received the product, the picture advertized was clearly different than on the box. The style of the tv is very important to me. This is false advertizing and after I made the Ebuyer service department aware of the wrong picture, nothing was done..... Very poor business practice. Read more
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Oct 27 '03
Outstanding pricing and very fast delivery on this order. Order arrived 5 days ahead of their projected delivery date. Read more
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Jan 06 '04
overall, very good - received item ahead of schedule (not just on time) - very easy to place order and follow up on delivery - would definitely order through Ebuyer again. Read more
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Jan 02 '04
Very good response. They are now, one of my top sites for electronics shopping!! Read more
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Feb 26 '04
excellent.! especially nice was my initial contact by phone. She was extremely helpful and patient. Give her a raise. Read more
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Sep 07 '03
Order was processed and delivered ahead of promised date. Good condition. Seems to be very reliable company.
Thanks,
Paul Gilley Read more
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Dec 05 '03
Communication thru their eNotes system is dismal to impossible. eNotes is the only path to customer service. I receive e-mails telling me I have eNotes to check -- but am locked out of the eNote system with the message that my e-mail address is not in their database. It would be MUCH better to put the content of an eNote in an e-mail. I like eBuyer's selection, prices, and delivery, and would prefer to remain a customer, but the eNote hurdle is simply too high to overcome. Read more
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Jan 06 '04
One thing I did notice was it gave me no online choice to cancel the order. Immediatly after placing my order, I noticed a less expensive brand they sold. Even though it was a holiday weekend, the system put my order into a "picking" mode, preventing me from canceling. It was not a big deal, so I let the order go through. Just some interesting feedback for you. Read more
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