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Ectaco

Ectaco

Overall service rating:  Store Rating: 3.0
Reviewed by 214 customers

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Showing 1-20 of 93 reviews Page 1 2 3 4 5   Next
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Overall Rating:Store Rating: 1.0
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Poor.

by , Jul 18, 2012 Rated a Helpful Review
I bought a translating device from Ectaco.  It is one of the worst products that I have ever bought.  I bought it for my husband's birthday, first they sent the wrong device.  It took several days to contact them because no one ...
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Overall Rating:Store Rating: 5.0
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Great support, good product. Very satisfied.

by , Nov 16, 2010 Rated a Very Helpful Review
I had a great experience with the company; I’m surprised anyone has anything bad to say. The sales rep was very kind and helpful (as they should be). Im not surprised by that. I am surprised that i was able to contact him with questions when i got ...
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Overall Rating:Store Rating: 1.0
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Don't buy ECTACO P900 ERm, poor built out dated soft;poor customer service

by , Nov 14, 2009 Rated a Helpful Review
I bought an ECTACO partner ERm 900 Deluxe  and I received as a gift a demo CD and an other translator for free (which is like a child’s toy not worthing more than 1£)  and free accessories. Ectaco  P900 it's very nice, but ...
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Overall Rating:Store Rating: 1.0
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Worst shopping experience ever; hidden fees, street quality products, painful return policy

by , May 27, 2009 Rated a Helpful Review
Buying an Ectaco translator for my wife turned into one of the worst shopping experiences ever. Firstly, the Ectaco people sent me a wrong product (because the one they are advertising doesn't even exist) and then they have spent the next few weeks ...
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Overall Rating:Store Rating: 1.0
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STAY AWAY!!! HORRIBLE COMPANY!!!!!!!

by , Jan 26, 2009 Rated a Helpful Review
This is the worst product/company to ever open its doors.  A friend of mine had purchased the Polish/English translator for $450 after he heard a great overinflated commercial for this less than sub-par product thinking it would help him with his ...
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Overall Rating:Store Rating: 1.0
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Terrible Service, Shady Company.

by , Dec 10, 2008 Rated a Helpful Review
Complaints: * The hour long phone calls waiting for there one and only customer service agent who I am sure has his hands full. * Ads on your website saying "One day sale, buy today!" just to see the same ad the next day. * Shady ...
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Overall Rating:Store Rating: 1.0
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Ectaco Deluxe ER850&Ectaco C-Pen scanner – easy purchase & painful return.

by , Nov 23, 2008 Rated a Helpful Review
The representative of Ectaco, who spoke in Russian managed to convince a 77 YEAR OLD RETIREE, who hardly speaks English, that this “product” would help in learning and understanding English. Since the Ectaco representative never explained the ...
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Overall Rating:Store Rating: 1.0
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Frustrating return experience, HIDDEN fees.

by , Aug 14, 2008 Rated a Helpful Review
I bought an Ectaco Russian-English electronic dictionary which was supposed to be a top-of-the-line product for them. The purchase was made 7th July 2008. I received the dictionary very quickly, but after playing with it, I was not happy with the ...
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Overall Rating:Store Rating: 1.0
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Stay away from this company. Poor quality product & abusive customer service

by , Apr 23, 2008 Rated a Helpful Review
This company is a scam. Worse experience ever. Stay away from them. They have a seven day return policy not stated on the web site, or they will charge you 6.5% of the value of your order and also will charge you for the original shipment fee. They ...
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Overall Rating:Store Rating: 1.0
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bad customer service and poor (street market) quality of products

by , Sep 5, 2007 Rated a Helpful Review
I got one ECTACO partner EPg400TX from friend after purchasing a new one (didn't know he had one too and was willing to give it to me for free). I accidentally sat on the first one when it was open on a couch and nothing broke. The product stopped ...
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Deceitful Ectaco site, poor products, bad customer service, unreliable company. Avoid it!

by , Feb 17, 2007 Rated a Very Helpful Review
I was NOT satisfied with their Ectaco Partner XL-1500 dictionary and I returned it immediately in the same condition as it was when I received it. After they confirmed twice they would give me a full refund they changed their mind (!). Not only they ...
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Telemarketers have better customer service.

by , Jan 10, 2007 Rated a Helpful Review
I'm almost sure that a good number of the positive reviews are actually from Ectaco employees themselves. I had purchased a product after Christmas, to be sent by one-day delivery to Canada because it was a late gift for someone I knew in the country ...
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Express Reviews
Overall Rating:Store Rating: 1.0
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Worst Customer Service Ever!!!
by ,Dec 15, 2012
(Show)
Worst Customer Service Ever!!! Don't say " Contact us anytime 1-347-728-1354" , if you are not willing to help customer buying your product!! I just called 1-347-728-1354, had terrible experience. He kept
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Overall Rating:Store Rating: 1.0
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Terrible
by ,Oct 29, 2012
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I never had a problem purchasing the problem. It came on time, and was what I ordered. I was looking for a very good dictionary that competed with the Japanese ones. I have a Japanese Casio XD-D7200 and it is amazing however it's on in
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Overall Rating:Store Rating: 1.0
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AWFULL
by ,Jul 30, 2012
(Not Yet Rated)
Thgey have just sent me a new MMC card for my device which doesnt even work in my device, then they are trying to get me to pay more to swap it for another device...I just want my money back on a mis sold product, they strike me as a VERY dodgy
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Overall Rating:Store Rating: 1.0
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CROCKS, LOW LIVES, BAD PEOPLE!! BAD PRODUCT!!
by ,Jun 3, 2012
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BEWARE!!!! Very Bad Company!Purchased my new Partner on Friday May 25, 2012 and they told me that they would only charge me $250.00 for the new partner but on monday found out that they charged me full price $460.00 when I called they would not
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Overall Rating:Store Rating: 4.0
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good experience
by ,Feb 23, 2012
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My experience with Ectaco was not bad, although I got my product one or two days later. Anyway, the translator I received was very helpful for me when I was abroad, of course I did not use every function, but it helped me to communicate with people and
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Overall Rating:Store Rating: 5.0
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great product, helpful sales team and customer support, quick delivery
by ,Feb 12, 2012
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My personal experience with this company has been very positive so far. I recently ordered the multilingual 13MT900 translator from them and I am very satisfied with the way it works. Accurate translation and huge vocabulary is just what I needed.
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Overall Rating:Store Rating: 1.0
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evil empire
by ,Feb 7, 2012
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ECTACO should be called as Satanic Empire of evildoers that speak only one language "evil. The company makes lousy products with insufficient, unprofessional and incomplete translation vocabularies in many languages.  Their hardware is a clumsy
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Extreemly poor software - no continuity - nonintuitive.
by ,Dec 13, 2011
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software is archaic and not intuitive at all - very poor programing. Word tags for voice recognition are not alphabetic, each screen of each type program has different ways of accessing the same information, must over-use instruction manual but then must
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Showing 1-20 of 93 reviews Page 1 2 3 4 5 Next

Read Surveys Where do surveys come from?
Showing 1-15 of 128 surveys Page 1 2 3 4 5 6 7 8 9   Next
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Overall Rating:Store Rating: 4.0
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May 13, 2005
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confusion about directions for use of product...directions were in thai...
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Overall Rating:Store Rating: 3.0
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May 1, 2005
(Not Yet Rated)

was pleased with response of purchase of two products now i need return of one...
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Overall Rating:Store Rating: 4.0
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Apr 26, 2005
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I was somewhat disappointed in the ER200DM electronic dictionary because of the...
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Overall Rating:Store Rating: 5.0
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Apr 22, 2005
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To buy a translator you need a lot of information about the relative merits of...
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Overall Rating:Store Rating: 2.0
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Apr 19, 2005
(Not Yet Rated)

Sadly Ectaco is the only company that has this type of product if not i would...
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Overall Rating:Store Rating: 4.0
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Apr 16, 2005
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I found what I needed. Had a wide selection. Found what I wanted at a good...
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Overall Rating:Store Rating: 3.0
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Apr 14, 2005
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I already knew what I wanted and knew were to find it from preveous visitations...
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Overall Rating:Store Rating: 4.0
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Apr 13, 2005
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The company and employees were great! I was a little disapointed at the...
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Overall Rating:Store Rating: 4.0
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Apr 10, 2005
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It was good and I'll recommend it to friends.
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Overall Rating:Store Rating: 2.0
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Apr 5, 2005
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The product, ECTACO Partner EPg400TX(Portuguese, English)is of poor quality....
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Overall Rating:Store Rating: 5.0
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Mar 30, 2005
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I liked to shop and the product condition when I received. The tracking of the...
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Overall Rating:Store Rating: 3.0
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Mar 22, 2005
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There was alot of confusion about my order. I was given a special, then a...
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Overall Rating:Store Rating: 1.0
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Mar 22, 2005
(Not Yet Rated)

The service was acceptable, however the product was extremely over priced. Next...
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Overall Rating:Store Rating: 2.0
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Mar 18, 2005
(Not Yet Rated)

The ECTACO speechguard TL-4 does not have vary good speech recognition. To be...
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Overall Rating:Store Rating: 2.0
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Mar 9, 2005
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The quality of the product is much worst that I expected, also the web...
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Showing 1-15 of 128 surveys Page 1 2 3 4 5 6 7 8 9 Next