Entirly Pets

If you think you might have to return something your ordered from Entirely Pets, I recommend you take your business elsewhere. First, there is not a spit of info on their site about returns. When I asked about it over the phone, I received a lame ...

This organization is such a joke. I was so disappointed with this company and is a clear example of why some people are so hesitant to order from the internet. Its so hard to tell a good company from a fly-by-night operation such as yours. This was ...

Entirelypets.com is a horrible company. They charged my credit card double the amount that I ordered and I emailed them immediately when the charge went through telling them to credit 1/2 the order back as they made a mistake on their end and they ...

I placed an order and never received it. I e-mailed Entirely Pets 4 times and never received a reply. I am retired and rarely leave home. Tracking records showed UPS tried but could not deliver my pkg. 4/23/07/at/3:40pm. I was home all day, with a car ...

Keep track of your order !!!My dog is suffering from "hot spots", and after discussing with her veterinarian the course of the treatment, I went to the Internet to find a reliable supplier to order the medication prescribed.I ended up ...

BEWARE of their return policy! I have been shopping at entirely pets for quite a while and was always satisfied. However I never had to return anything. Today I received an order and the harness was too tight ( my dog is in between sizes) Upon ...

Be warned,I had a horrible experience with this company. Although their product selection and prices are good and the shipping is a fair flat rate, the hassles with customer service are not worth it. One of the products I ordered arrived with an ...

Customer Service has gone downhill. I've been a long time shopper with them but my last order was delayed since they were back-ordered for the item. They kept promising me they would ship my order. They even indicated they would ship it next day. When I called to complain I had not received it, they said my order would not be going out to the following Monday. I cancelled my order before shipment, but they charged my card and I'm still waiting to get credit.

I have a cat that has been on antibiotics for about the past 8 months.  After spending a fortune at the vet for Clavamox 125, I finally decided to see if I could find it cheaper on the internet.  I was excited to find a place that I could buy the medicine for half the price of my vet, that it was coming from a location in the US and that it was FDA approved.  However, after reading the other reviews, I was very skeptical.  But I decided to order anyway and try it at least once for myself.

I am happy to report that my order was delivered very quickly and accurately.  I ordered on a Tuesday and had it by Thursday.  It seems that most of the people that had trouble with this company experienced it when trying to return something.  So my advice would be to make sure what you are ordering is what you really want so you don't have to return it.

I would recommend this company to others.

I have just received my first order from this company through their site on Ebay and am absolutely delighted. Communication was excellent and product was delivered to Scotland in less than two weeks. I will buy from again.

My order of Rimadyl - non steroidal anti-inflammatory drug was classed as Pet Food by Australian Quarantine officers who then held onto the consignment.I'm attempting to work through that hurdle at the moment.Who knows I may even receive it one day.May I say that the service provided by entirely Pets was entirely satisfactory throughout.

I highly recommend this store. I have made numerous purchases from them. They have excellent customer service and expedient shipping..also excellent prices.. I have nothing but praise to say about Entirely Pets..

Twice now I have ordered Preventic Tick Collars from this website. Both times, I received my order promptly and will be placing more orders in the future. I have been extremely satisfied, however I have yet needed to return anything.

I was leery about using Entirely Pets after reading some of the scary reviews here, but then noticed that the bad reviews were a couple of years old, and the more recent ones were good. So I took a chance, placed an order over $100., received a tracking number for my package, and package arrived in 2 days. (One of the prior reviews said that they did not give tracking numbers, but now they do!) I'm totally satisfied so far. Since I didn't have a problem, I didn't get to test out the customer service - hopefully someone will post an update about that soon.

Placed and order and when it did not arrive I called and was greeted by the most rude customer service person I have ever encountered. I was told that since my order came via the Post Office and it was lost I had no recourse, however Entirely Pets did not offer insurance on their ground shipments or state that it was not insured. I like most people would assume that the shipper would insure their shipments if not stated otherwise. Entirely Pets refused to help me at all. I got nothing and was out my money.