--UPDATE-- I have been contacted by one of their representatives with an offer to resolve the issue and settled for a partial refund of the shipping costs. I'm reasonably satisfied with the result, although not all of my S&H was covered (I still lost ...
Good Service... Fair Pricing if you include high shipping charges by nethugo ,Dec 27 '03
My wife ordered a Toshiba Portable DVD Player for me on Christmas and ended up receiving a different one. She ordered the Toshiba SD-P2000 and received the Toshiba SD-P2500. Now, the one we received is a newer model and one would think it to be more expensive. However, the pricing they list on-line is approx. $100 less for the one they shipped. They say the difference is made up in the shipping, so I looked it up and there is still a $50 dollar difference had we ordered the SD-2500. After calling them up, they looked into it and refunded me that difference. The guys there seemed courteous in general and the prices are fairly competitive all said and done. I'll look to shop there again but will keep an eye on the cost and shipping charges.
Nice people to deal with and extremely helpful and informative prior to actually making purchase. I would readily deal with this vendor again in the future. Read more
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Nov 02 '04
Joe was the best. Very helpful. Sent the stand out when he said he would and even re-wrapped so it was not damaged. We will definitely contact Everything-4 Electonics in the future for our buying needs.
THANKS FOR GREAT CUSTOMER SERVICE --- JOE!!!!
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Nov 13 '04
My unit was received damaged. I sent an e-mail and was called by Joe, a customer service rep, approximately 3 days later. He took all the information and said he would contact me within a week. I'm hoping to hear back from him within the next 3 days to resolve the issue. I would shop at this site again depending on the resolution. Read more
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