Family Video

Very easy to order from the website. I was very excited that I found a game I had been interested in getting, and it was available at a very low price.  Family Video confirmed then order and shipped the product very fast, however they sent the wrong ...

Customer Service was incredible! They have a huge variety, including an ever-growing blu-ray section. The prices were very low! The best part was the 1.99 shipping for any size order on their website! As far as their actuall store locations, you couldn't

Terrible selection. Very few foreign films to choose from. And Blu-ray, Forget about it. I was told by an associate that Blu-ray was still too new. Are they serious? Blu-ray has been out more than long enough that any video rental store that doesn't

i love everything about family video i will not shop anywhere else you have to best dvd of john wayne that any fan of his could want the speed of delivery is the very best of all i LOVE LOVE LOVE family video i have toge a bigger place to live for all

Was happy untill I just got a call saying that I had a video game that I hadn't return which I did. Waiting to hear back from the store to see if they found it yet.

I ordered a PS3 game that was listed as in stock on Thursday night, the following Tuesday it was not shipped yet. I send them an email telling them to ship it or cancel the order and that seemed to have done the trick as they shipped it that same day.

My first shop here and my last. The item arrived damaged. They wanted me to pay for return postage! What are they thinking! Its not my fault. I called them and spoke with a supervisor but they basically told me I was screwed and had to ship it at my

I ordered guitar hero III on Nov. 25th. My confirmation stated it should ship the next day. On Dec. 3rd the order status was still "in fulfilment", with no word from Family Video. I emailed customer service requesting a ship date and there was no

BUYER BEWARE! FALSE ADVERTISER. They list items as “IN STOCK: This product usually ships within 1 Business Day.” But they are not in stock. Once you order they take 5 days to email a notice that the item is on back order. At the same time they

Ordered Cars DVD Widescreen version for $11. Actually pre ordered dvd got a $5 coupon and there price was the cheapest anywhere which I ended up paying $11. Seems like a good service but as of November 24th still have not received the dvd and the DVD

I don't have an experience from this store, but now I know that I should of, because the shipping and tax prices are better than some of the stores or sites I'v gone to, and I would say that good enough to write something even with no