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Oct 13 '08
O.K.
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Jan 02 '08
ok
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Dec 21 '07
Good products at a fair price. Good shipping rates too. Would purchase from again.
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Oct 11 '08
Items have not yet been released. Family Video increased the delivery charge. It would help if they would decreased it or offer free delivery like Deep Discount or Amazon.
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Jan 08 '08
great place! Tried a local game store and they were all sold out. Thank goodness for Family Video!
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Jul 06 '09
Received the game sooner that expected. I was quite surprised!
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Oct 11 '07
My first impression of Family Video was good. I do most of my online shopping at deepdiscount.com, dvdempire.com and amazon.com, but I thought that familyvideo.com had a nice selection of movies and games, and pretty resonable prices. I placed my very first order with Family Video for an XBox Game, Fable: The Lost Chapters. Shipping took longer than I expected, but I was okay with it because I thought the rates were resonable. Then my package came. It was the wrong item. They shipped my Halo instead of Fable. The packing slip listed my item correctly as Fable, but they had shipped the wrong game. When I contacted them about this error, I was told that they would exchange the game they had sent me for the game I had actually ordered; however, I was responsible for paying return-shipment. I could not believe it! I had already paid to have my game shipped to me in the first place ... and now they expected me to pay again to have it shipped back to them ... because of THEIR MISTAKE! Considering the price of the game I purchased from them and how much it would have cost be for the original shipment of the WRONG item and the return shipment of THEIR MISTAKE, I would just as soon buy the game I ordered somplace else. Afterall, they could give me no guartentee that they would not repeat their mistake and force me to pay for a whole new set of shipping. This was the first time I have EVER had such mistreatment from a company. Family Video's motto is "to provide the best customer service" ... well, they need to change that motto. And I will NEVER shop Family Video again.
- Jason S. Wood
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Jul 13 '09
Good
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Jan 10 '08
It was fast and easy and there was alot of choices.
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Jan 17 '08
great site for videos.
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Mar 08 '08
good
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Nov 22 '07
KEEP THE GOOD WORK TO GET THE ANY ORDERS AND SEND THEM!! I KEEP LOOKING AT ADS WITH SPECIAL PRICES OR ON SALES. MANY THANKS FOR SHOWING ME ABOUT FAMILY VIDEO. I WONDER IF YOU STILL SELL THE HALLMARK MOVIES OR NOT?? IF NO, I WILL UNDERSTAND ABOUT THIS.
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Apr 11 '08
have been shoppiing with them for a few months now, but, have been very satisfied with the service and merchandise. I have no problem recommending them to others.
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Jul 05 '08
good
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Dec 01 '07
Excellent
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