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Oct 31 '07
good prices, packaging of DVDs for shipment could be better. They "forgot" to ship one of my DVDs, but customer service was responsive and quickly sent out the missing DVD.
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Sep 29 '07
They should explain that 99-cent shipping means they will ship it when they feel like it I ordered on 9/17/07 as of 9/29/07 I still have not received my order yet
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Dec 28 '07
very good service
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Mar 17 '08
GOOD DEALS CHEAP SHIPPING
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Sep 25 '09
Ive bought several items from Family Video. I am pleased with the quick and convenient process when purchasing. I have always received my order in a very timely manor. It was just this last time that upon receiving the 2nd season of Third Watch, that the DVD casing was broken. I was a bit disappointed, as this was a gift. Other than that isolated experience, I've been pleased with Family Video. I love the wide range of selection Family Video carries. I will shop with them again.
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Oct 19 '09
I did not receive all of the product that was advertised...for the $49.99 price, I was also to receive the balance board that goes with the eA Sports Wii game. I have yet to contact Family Video about this, but I certainly will. Thank you.
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May 30 '08
Price was good - item arrived as promised - shipping took quite a while
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Oct 12 '07
Great Job and faster than I expected.
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Dec 22 '07
Product was not shipped immediately.
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Oct 27 '08
Was able to find what I was looking for at the best price on the web.
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Dec 09 '08
Only place i could get the DVD my dauhter wanted and it ended up on backorder but it was sent out as soon as they recieved some. I would shop with them online again.
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Dec 20 '07
The dvd I ordered comes out in February 2008, that is why I have not received it yet
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Dec 09 '08
it was very easy, fast, and convient and the order came quickly. they did send a email to let me know when they shipped they were informative.
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Oct 27 '08
I found out that the DVD I wanted was at this store, Family Video, and I found it and bought it. I also looked at other titled for future references. I would use Family Video on line any time I want to buy a DVD.
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Dec 25 '07
I ordered PS2 Need for Speed and Gameboy Advance Super Mario Brothers 3 on Dec. 15.I recieved the PS2 game on Dec. 22,however I have yet to recieve the Gameboy Advance game.Could you look into this for me as I had to give one of my children an IOU for Christmas? Thank you. Burkerck@aol.com
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