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by live4spice, Feb 12, 2009
Rated a Helpful Review by the Epinions community
I felt compelled to write this review because I have never been so pleased with a company's service as faucet.com. I honestly wish every company would treat their customers this well. After placing my order, a few days later I received an ...
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by scuabdivermom, Jun 1, 2007
Rated a Helpful Review by the Epinions community
I am so glad I found this site. Their site is easy to navigate and their selection fantastic. I love how you can narrow your choices to specific criteria. I ordered over $6,000 worth of sinks, lights, mirrors and faucets. When something was on ...
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by ffallen, Jul 1, 2003
Rated a Somewhat Helpful Review by the Epinions community
Excellent prices, fast delivery. Courteous, helpful and knowledgeable customer service. Prior to sho ...
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by chuckmerlen, Jul 1, 2003
Rated a Helpful Review by the Epinions community
Ordered on 2 separate occasions, about a week apart. Second was a rush delivery. Both were on time ...
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by clayartist, Jun 27, 2003
Rated a Helpful Review by the Epinions community
I was shopping for a specialty sink for a kitchen bar and for two high-value faucets. I found the p ...
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by addictedtochoc, Jun 25, 2003
Rated a Somewhat Helpful Review by the Epinions community
We purchased a faucet from Faucet.com. The faucet arrived in less than a week. Then 4 months later ...
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by wtspre, Jun 10, 2003
Rated a Helpful Review by the Epinions community
We used faucet.com to purchase as many of the plumbing fixtures as possible for our newly constructe ...
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by birdgram, Jun 6, 2003
Rated a Somewhat Helpful Review by the Epinions community
The customer service is outstanding at faucet.com I was able make returns easily...one piece was broken and promptly replaced. Others I returned for change of mind. All transactions were handled speedily and professionally.
Can't beat their...
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by dkgs, Oct 7, 2007
Rated a Somewhat Helpful Review by the Epinions community
I contacted faucet.com to help me determine which Kohler faucet parts I needed to create a tub faucet with the Kohler Purist line. The customer service representative was pleasant on the phone but didnt seem to know much about the products. After a ...
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by sgwfeather, Nov 29, 2006
(Not Yet Rated)
i purchased a cast iron bath tub from Faucet.com for about $1000. They were helpful with ordering and delivery was prompt. But the tub came in with a deep scratch in the finish. The damage was noted with the driver and on the delivery slip. When i ...
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by averageshopper, Jun 17, 2003
Rated a Somewhat Helpful Review by the Epinions community
My shipment was promised within 3 to 6 days... two and a half weeks later, its never showed. Custom ...
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Excellent company to deal with, prompt, good selection
by capecodma,Feb 21, 2007 (Show)
excellent service, sales associates know their stuff, website easy to figure out (you do have to print out the pages to get all the details), delivery fast. Bought Grohe products from them. Also bought from FaucetDirect. Both shipped out of Hagerstown
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Great experience...great customer service
by sharey,Nov 1, 2006 (Show)
Great experience purchasing from them. Items ordered came quickly. No hassle returns too. Will continue buying from them in the
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With the 110% price guarantee and great service, I won't order from anyone else.
by tilework,Jun 8, 2005 (Show)
I have ordered several times from Faucet.com. SERVICE:Phone and E-mail Customer service is fantastic. DELIVERIES: Received everything I ordered with no problems, and every order has come to me within a week. I have recommended Faucet.com to several of my
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Wonderful experience
by sandra1982,May 6, 2004 (Not Yet Rated)
My husband and I were in market for a new kitchen sink. We found Faucet.com in what seemed to be a sea of online plumbing companies. We decided to give the site a chance, since it was the easiest to navigate, and looked the most professional. We ended
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Awesome service; Great Website; Helpful Customer Service
by donsimmons,May 5, 2004 (Show)
Great product, The shipping came on time, customer service was super nice and very helpful. The website itself looks excellent and it's easy to navigate.
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EXCELLENT! I will be referring everyone I know!
by clupinski1972,May 5, 2004 (Show)
I purchased a Price Pfister pull-out spray faucet for my kitchen. I was amazed by the knowledge and experience of the customer service team when I phone in my order. After going to several "box stores", I was able to shop in the comfort of my own home,
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OUTSTANDING PRODUCT, DELIVERY & PRICE
by shopper23,Jan 30, 2004 (Show)
Ordered a shower massage unit with bar mount. Order arrived within a week and goods were in excellent condition. Product breadth is good and so are the prices. Online ordering process and site navigation were easy. Never needed to use customer
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Excellent pricing, great customer service, fast delivery
by dajparker,Dec 31, 2003 (Show)
Outstanding delivery speed (2 days) on a Kohler faucet that others advertised with a 3-week lead time. Order was perfect. Customer service was excellent. I had contact information (phone and email) for an individual at faucet.com who was very
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Great service and quality merchandise.
by rozeroni,Nov 22, 2003 (Show)
I received my order very quickly but I had ordered the wrong item number. All it took was a phone call and Faucet.com sent out the correct item and provided a return authorization for the original. The customer service is outstanding!! If you want
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Jun 17, 2011 (Show)
My concern is the 15% fee they autimatically charge if you return a product...
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Jun 12, 2011 (Show)
excellent
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Jun 7, 2011 (Show)
The process was easy, and follow-through totally efficient. A great experience....
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Jun 5, 2011 (Show)
I placed the order on June 4 but haven't received a confirmation yet.
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May 24, 2011 (Show)
Excellent service - easy to do business with Faucet.com!
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May 5, 2011 (Show)
I did everything on line which worked very well.
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Apr 6, 2011 (Show)
Just ordered the product on Monday. (It's now Wednesday)I should recieve...
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Mar 21, 2011 (Show)
easy & fast, had good variety of products
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Mar 2, 2011 (Show)
quick and easy
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Mar 1, 2011 (Show)
So far, so good. Have not received the faucet yet, since it was just ordered...
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Feb 23, 2011 (Show)
My order arrived in 24 hours, even before the email confirmation! The products...
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Feb 8, 2011 (Show)
Ok
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Aug 3, 2010 (Show)
Received phone call from customer service about four hours after placing order...
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Jul 25, 2010 (Show)
Product was as described, sent and received on time. Would order from this...
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Jul 4, 2010 (Not Yet Rated)
PLEASED WITH THE QUICKNESS OF SERVICE
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