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Tableandhome.com

Tableandhome.com

Overall service rating:  Store Rating: 4.5
Reviewed by 155 customers
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Overall Rating:Store Rating: 5.0
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Awesome experience: I will shop there again!

by janesmith09 , Jul 22 '09
Best customer service, extremely fast shipping...I ordered a noritake 5 piece place setting and a Lenox vase and I was very satisfied:all the items arrived very fast, and I even got a 10% discount with the coupon system they had since i ordered for ...
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Overall Rating:Store Rating: 1.0
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Horrible customer service; possibly a fraud.

by sturman , Jun 04 '09
I placed an order here almost 1 month ago, for some Riedel wine glasses.  After looking at a few stores on-line TableandHome.com seemed to have a good selection at a good price.  They had a good looking website and a good inventory selection, ...
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Overall Rating:Store Rating: 1.0
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Buy somewhere else!
by jennyjac ,Apr 15 '08
I had a very bad experience with this company. When you call, you get an answering machine message that says it is their corporate office. I doubt that because when I did finally reach them, they answered "hello." They moved their warehouse and didn't send out my order as they were too busy with their move. I DO NOT recommend this company.
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Overall Rating:Store Rating: 1.0
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AWFUL CUSTOMER SERVICE!!....wondering if it is a legitimate store.
by robin73 ,Apr 13 '09
I would suggest to NEVER order anything from this store.  I placed an order 3 weeks ago and it still has not shipped.  I have called numerous times to check status.  Only twice did I speak to a live person to see why it hadn't shipped and he could only tell me that he would have to check into it and call me back. Still waiting for that call back...it has been over a week now.  When I call the so-called store now, no one answers the phone at any of the extensions.   I have left messages on some voicemail boxes (still no call back) & some of the vm boxes are full, so you can't leave a message.  I have now contacted the credit card company and told them to not pay these people.  Absolutely disappointed with the customer service here and would NEVER, NEVER, NEVER use them again. 
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Overall Rating:Store Rating: 2.0
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Not worldwide
by joi76 ,Jun 20 '05
Web does not support worldwide shipping, and I could not find any such info during browsing, so a lot of time wasted browsing and adding items to basket.
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Overall Rating:Store Rating: 1.0
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VERY POOR PACKAGING & EVEN WORSE CUSTOMER SERVICE
by jhirsch888 ,Nov 16 '08
Ordered a Russ Berry button doll.  Arrived in a box doubled over in a carton far too small for the doll, so horrible packaging & presentation!  I called to complain, and the rep basically said they'd never had any problem with it before.  I responded by asking to return it for a full refund. After a week, heard back from her.  Long story short, I spoke with the company owner, then back to the customer service rep, and after many emails and 3 weeks of aggravation, I FINALLY got a 25% discount credited to my credit card.  Never in all my 15+ years shopping the web have I had such poor customer service, and I would never shop there again, and certainly would never recommend them to anyone I like!
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Overall Rating:Store Rating: 5.0
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EXCELLENT! A++++
by cstgermainNew Member ,Dec 10 '09
EASIEST CHECKOUT EVER!!!

No signing up for anything, select item, type in info, click process and you're done. I will be doing business with these folks in the future I am very impressed with the service! Shop with ease, also the website is well put together. Being in the IT field I see a lot of website and many of them are boring and plain this on is profession and perfect.

Good Job Tableandhome.com!
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Overall Rating:Store Rating: 4.0
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Very Satisfied - will shop there again
by mmert2003 ,Dec 08 '06
I ordered a hard-to-find stuffed animal from Table and Home, and I was really pleased with the price and speed of delivery on this item. In all the holiday rush, I expected the delivery to take a bit (went the cheap USPS route), but they had it out their door and on its way within 24 hours (probably more like 8 hours). Shipping cost was really reasonable too. The quality of the item is great. I'll definitely return to this online vendor for future purchases.
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Overall Rating:Store Rating: 1.0
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NEVER SHIPPED, RUINED 2ND BIRTHDAY!!!!
by eco_mom541 ,Apr 02 '09
Ordered a cupcke stand for daughter's 2nd birthday TWO WEEKS in advance.  NEVER shipped! NEVER arrived! WASTE of TIME & MONEY! I could have ordered it from another company & received on time. Since cupcakes were the theme, this nearly RUINED 2ND BIRTHDAY PARTY!!!!
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Overall Rating:Store Rating: 1.0
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Horrible Experience - Beware!!!!
by nwhited ,Feb 24 '09
I am having a horrible time with TableandHome.com.  I waited 2 months for my dishes.  They arrived 10 days ago in pieces.  They were packed in only cardboard - no bubble wrap.  The box was not marked fragile.  Now I can't get anyone to call me back.  The girl I was dealing with --I found out today is no longer with the company.  Then I found the same dishes (Noritake Colorwave in Suede) $86.00 cheaper on the Bed Bath and Beyond site.  I will NEVER order from them again.  I would give them zero stars - Nada. None.
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Overall Rating:Store Rating: 1.0
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Horrible!!
by chelnatdan ,Jan 21 '09
Extremely shady!!!  I have been owed a refund of almost $1200 for three months.  They are a very questionable company, they have had many complaints against them on ebay. Be careful!
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Overall Rating:Store Rating: 5.0
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Ordered slippers as a gift - good selection, got there fast, daughter liked them.
by chocolate4me ,Oct 06 '05
Ordered slippers as a gift for my daughter. It was easy to order, there were a lot of animal slippers to choose from (I chose the Orca whale slippers), the price was discounted, the package got there fast and she like the present! Smooth transaction.
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Overall Rating:Store Rating: 1.0
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Would never shop here again
by willdeezy ,Apr 21 '09
Would never shop here again!!! It has been 3 weeks and I still havent received the order that I was told would ship within 48 hours. This site has all the look that it might be legit, but they clearly are scammers and horrible business people. They have a section on their website that says they do not back order and they will not sell items that are not in stock...So why the 3 times I called was I told different dates for when my product would arrive to them and then different dates on when it would ship out. I thought I was getting a great deal, but I could have paid more and then some but had my product in my hand. As for now, when I talk to these people they are eager to get me off the phone and say whatever it takes to try to appease me and try not to give me a refund. One more day and I'm calling my credit card company because this is appauling. NEVER SHOP HERE!!!
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Overall Rating:Store Rating: 5.0
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Would Definitely shop here again!
by gj22 ,Jul 22 '09
I had a wonderful experience with my order from Table and Home.com
I ordered a gift for my grand daughter and was delighted and surprised to hear the cheerful thank you call from her the very next day when she received the gift!
Transaction went smooth without any difficulties.
and p.s. price was very very good!!!!!!
I would always check this site before I buy!
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Overall Rating:Store Rating: 5.0
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Excellent
by adudek06 ,Oct 16 '09
It was a very easy site to use and navigate through.   I will use them again.  Very accurate and prices are very good.
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Overall Rating:Store Rating: 3.0
 
Dec 02 '09

They told me things ship usually in 3 days. After almost two weeks it hadn't shipped and they didn't tell me so I sweated out a thanksgiving arrival the day before thanksgiving. The items made it but why it took so long no one could tell me.
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Overall Rating:Store Rating: 5.0
 
Nov 12 '09

easy
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Overall Rating:Store Rating: 5.0
 
Nov 07 '09

item arrived quickly,neatly packed ,& in great condition
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Overall Rating:Store Rating: 3.0
 
Oct 23 '09

One of the two items I ordered was incorrectly described in the on line catalogue. I wasted time and money on an item I didn't want. I don't think I will order much on-line because I need to see the item before I buy it. It's too costly to buy on line. Prices are usually the same as in the store or slightly cheaper, but shipping is very high and eliminates any savings and adds to the price. Then if the item isn't what you wanted, or is incorrect or doesn't fit or a myriad of problems that occur when you don't actually see, feel, try on,etc. the item, return shipping charges are incurred and it is really an expensive proposition. So far the only things I have been happy with were clothing purchases I made where I had seen the item in atore, but they were out of a color I wanted or I tried on a different color in the correct size and then ordered the size I needed that the store was out of, but since I tried on the item in another color, I knew it would fit. Almost all other purchases have proven to be a waste of time and money.
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Overall Rating:Store Rating: 1.0
 
Oct 09 '09

I ordered on 9/21/09 and have never received my order. When I tried to get on site I could not. I will never shop at this site again. I just recently cancelled my order and as of yet did not hear from them. The only response from them was item was back ordered but no one emailed me to let me know this until I emailed them. There seemed to be some problem with the site also when I tried to email them again.
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Overall Rating:Store Rating: 2.0
 
Sep 08 '09

I haven't received my order and I haven't received a reply back regarding the status of my delayed order. TableAndHome has processed my order but has not shipped my order. They have not replied to my e-mail in which I asked what is the expected delivery date.
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Overall Rating:Store Rating: 3.0
 
May 01 '09

I am still waitng for the correct items so, my opinion is on hold --- just like my order! If they arrive soon, as my indicated by "Mike" when I called them, I will be glad they finally came and I would trust TableandHome.com in the future... if not, no way and I will have to call my credit card to stop payment.
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Overall Rating:Store Rating: 1.0
 
Apr 23 '09

They refunded my purchase and I was greatful for that. The company was hard to reach during their business hours, and they never returned my calls. I had to always call them. They told me that they were in the process of changing their warehouse or something, but still they could have been polite and returned my calls. I would have respected a company that would have done that. They may be fine to shop with now, but I will not.
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Overall Rating:Store Rating: 1.0
 
Oct 21 '08

I am appalled that I ordered a gift for a sick friend weeks ago and it has not yet arrived for her. This is unacceptable, and I doubt I will ever shop here again. In fact, I'm not sure my order ever WILL arrive.
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Overall Rating:Store Rating: 5.0
 
Sep 23 '08

The customer service I received from Table and Home was excellent. There was an issue where UPS had separated my boxes and I had to call Table and Home to find out where the other half of my order was. They quickly got to the bottom of the situation and called me back in a timely manner. Unfortunately I didn't write down the name of the person that helped me, but she did a wonderful job. Thank you!
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Overall Rating:Store Rating: 2.0
 
Sep 22 '08

I ordered from this site because of the large flashing "orders ship same day" that was a banner on their site. As it turned out, it took 1 full week before the order shipped out. When I called to inquire, the customer service rep very coldly said "it's problems with the vendor" and offered nothing else. Then I sent in an email to express my frustration and got a nice email back that said they would send it the next day. When I checked UPS, there was yet another delay. The whole experience was a headache... all over a plush stuffed animal that was available on plenty of other sites. I would not recommend this site at all.
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Overall Rating:Store Rating: 5.0
 
Sep 06 '08

I had no problem with this order at all. I ordered, it was put together in no time, and I received it from UPS all in a matter of 5 days. Service was great.
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Overall Rating:Store Rating: 5.0
 
Aug 11 '08

reasonable price and shipping.
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Overall Rating:Store Rating: 1.0
 
May 03 '08

Ordered about a dozen items. Never got them. Merchant cancelled the order after about 3 weeks, withou notifying me. Never responded to any emails during those three weeks or one after cancellation. Still have no idea why the order was cancelled by the merchant. Stay away from this merchant.
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Overall Rating:Store Rating: 5.0
 
Mar 28 '08

Very good prices and speedy shipping.
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