Finish Line

Worst customer service experience EVER!!! I shop online ALL the time and have never had such a bad time as this. I ordered stuff online on Thanksgiving day 11/22 got a good deal so was glad about that. Well they shipped my order in 4 different ...

This is the worst customer service I've ever experienced when ordering onine. We ordered a pair of shoes. A week later the shoes arrived but they were two very different sizes. I called customer service and was on hold for a half an hour while they ...

PATHETIC!!!! I placed an order of Christmas gifts for my son in November.  I paid through Paypal and was sent a shipment confirmation on November 23rd.  I tried tracking the order after about a week and no information was available so I called ...

I orderd 3 items online all which were listed in stock (out of stock items wont even let you select) I was shipped one item and the other items were listed out of stock, called customer service they stated they ship from the stores and checked all of the ...

I had a bad shopping experience at the Finish Line website. I ordered two pairs of Addidas sneakers. About 3-4 days after placing my order I received an email informing me that one of the shoes was out of stock. See the email below. Finish Line must not ...

My search for the cheapest Skecher's Shape Ups shoes led me to Finish Line on-line store. I found the direct link to the shoes at a bargain hunting and deal searching site that I frequent.  Several other bargain hunters had mentioned that ...

I had ordered a pair of Nike Shox as a Christmas gift the end of Nov. 2008 online----I had no problem with the online ordering process, and I had the shoes at my door in a very reasonable amount of time. The problem with Finish Line is that they ...

Do not EVER under any circumstances waste your time trying to resolve any issues with FINISHLINE customer service. They are rude and refuse to help you. I was billed for a subscription of Sports Illustrated after repeatedly being reassured the 3 month ...

I just tried to order a pair of Nike sneakers through Finish Line on line store and got more than I bargained for. Unfortunately for me, I encountered a representative with a horrible monotone miserable voice who I found out later, his name is Brian. He ...

There's nothing like a good sale to sway me to shop at an online store. I was all set to place my order at Foot Locker online when I saw a great sale at Finish Line. So, I made my order there. I really should have stuck with Foot Locker. Finish ...

Ordered a jacket from Finish Line for Chritmas and it was supposed to take 3-5 days. After a week they still hadnt changed the order status to shipped, so i tried calling customer service. 4 times the call said it was a non working number. Finally get

Ordered product and They sent the wrong size.  On the phone they instucted me to send it back and I Did!  They have told me twice they would send out the correct size but I still dont have it.  Consumer hell!!!  The customer service

Ordered a pair of shoes for my son on Sept. 18, shoes were in stock (supposedly) and ready to be shipped. Never received a shipping notification and the status on their site still said order processing on Sept 28th. I sent email inquiry with order

My order came and inside the box was NOT what I ordered. When I called to inquire, I was on hold for 36 minutes, an operator talked to me for as little as 10 seconds, and put me on hold again, as of now I have been on hold for 48 minutes. Needless to

I placed my order on 8/13. An order confirmation email was sent to me but I have not received shipment confirmation. I visited the link I was given to track my order only to be told that they are not providing a tracking number. I have emailed customer

Terrible.Incorrect stock on websiteOnly shipped some items.They ship from local stores, so even telephone support is at the mercy of terrible local store staff.Believe the bad reviews.  Do not order from

I just received my order from FinishLine yesterday only to find out they shipped out "one" shoe in my order.  I wasn't initially irritated and let it go saying "sometimes these things happen".  The next thing I notice is that the

I have to tell you, I was VERY hesitant to order from Finish Line after reading these reviews. But, I was stuck because they were the only place I could find that had the Under Armour hoodie my kid wanted for Christmas in stock. So I bit the bullet and

Well i had been looking for a pair of nike shox deliver white black and silver and i have never found em in stores so one day i go online and i find a pair my size so i ordered and i had never read any reviews on them before so i did after i placed my

I placed an order at Finishline.com on May 20, 2010, for part of my order I used a gift card. A few days later I got an e-mail stating that my order was unavailable. When I called to see what then would happen to my gift card I was informed one would be