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Fitzz.com

Fitzz.com

Overall service rating:  Store Rating: 3.5
Reviewed by 31 customers
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Showing 1-15 of 30 reviews Page 1 2 - View all   Next
Date Rating
Overall Rating:Store Rating: 4.0
 

Great price, courteous help. Frustrating shipping delays but compensated with $200 refund.

by midnightmouse, Sep 25 '09
PROs- http://www.fitzz.com 10% discount saved me $294 off my Therasage 8001 massage bed plus top pad, free shipping and no tax in my area. Cheapest price on the net. Phone calls answered about 50% of the time with courteous help. Sign up for the ...
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Overall Rating:Store Rating: 1.0
 

Any one there?

by flyflyfly, Mar 02 '09
Worst experience with this 'company'.First there's an automatic 5 day delay for any order, which i didn't see until after I ordered. Who does this ? Its 2009 how can it take five days to retrieve one item from inventory and ship it?I ...
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Express Reviews
Overall Rating:Store Rating: 1.0
 
Worst experience I've had. I wouldn't recommend to anyone.
by myopinion20111,Sep 01 '11
This company borders on FRAUD.  I ordered an item (over $200.00)  and credit card was charged the next day.  Item was to be shipped within two business days, and a confirmation (shipping) number would be e-mailed to me at time of
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Overall Rating:Store Rating: 1.0
 
Worst experience. Won't order from they ever.
by lens00,Aug 19 '11
This is the worst customer service I have ever experienced. I ordered a RO water filter sytem from they. Full amount over $400 was charged next day. Two weeks later, I have not receive any info in terms of the status of my order. I called them manay
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Overall Rating:Store Rating: 2.0
 
Poor service.
by kphanner,Aug 12 '11
Well most like everyone, i ordered my item 2 weeks ago and have not gotten a response yet.  The status on my account still says pending and it is impossible to call them when they are in the office it seems like.  Should have read the reviews
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Overall Rating:Store Rating: 1.0
 
Order never shipped - go elsewhere
by pondrocket,Jan 17 '10
Ordered one item 2 weeks ago and still haven't received a shipping notice. No response to emails asking what's going on. If this hasn't shipped when I receive my credit card bill I am back charging these guys. Do not order from this
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Overall Rating:Store Rating: 5.0
 
Totally satisfied !
by marcomax,Nov 21 '09
I placed my order on 13/11/2009 and today is 21/11/2009 and my item has not been shipped yet.I tried writing to customercare, I received an email on 18/11/2009 apologizing they had a problem with stock, and the item was to be shipped the same
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Overall Rating:Store Rating: 1.0
 
Frustating Customer care service
by sumitghai,Oct 29 '09
I order "Far-infrared Heat Therapy Healing Heating Pad" on 10/25/2009. My order number is: 105203. I was trying to reach them many times by mail, phone to know the tracking number.I left many urgent voice mail and multiple emails.No one
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Overall Rating:Store Rating: 5.0
 
Fast Shipping, Amazing Customer Service, Real Quality People!!!
by syagi,Oct 21 '09
I have ordered three times from this company and just had to finally post a review... which I rarely do!  All three times I had questions about the products I was ordering and the customer service guys were just amazing.  So rare today with
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Overall Rating:Store Rating: 5.0
 
Impressive Knowledgeable Customer Service and Fast Shipping
by bettyanno,Oct 21 '09
I just ordered a Far Infrared Heating Pads after speaking with the very knowledgeable and helpful customer service guys at Fitzz.  I received the pad product within three days as promised and I just had to write a review for these guys!  It was
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Overall Rating:Store Rating: 2.0
 
No Contact Whatsoever
by samchalmers,Oct 07 '09
So far not so good. I ordered on the 24th of Sept and am yet to here anything from the company other than an automated email upon purchase. Tracking status still says "Pending_Tracking_Update" which suggests to me that the order has not yet
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Overall Rating:Store Rating: 1.0
 
Worst online company I have ever done business with
by poipu20,Jul 03 '09
Poor customer service. Placed order 5 days ago and got an immediate acknowledgment. To date the product hasn't shipped, the company does not answer the phone or return emails. I would cancel and go buy elswhere if I could actually talk to somebody. Worst
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Overall Rating:Store Rating: 1.0
 
Is any one out there????
by nbossie,Mar 27 '09
This is my first order with Fitzz and likely my last.  My sister had a neck fusion and as a result is in a very uncomfortable neck collar for at least 6 weeks.  I was happy to find Fitzz had some comfy collar liners for the brand and size she
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Overall Rating:Store Rating: 4.0
 
They made up for mistakes.
by mwells88,Mar 16 '09
The order went smoothly until shipping time.  It hasn't shipped, and nobody there will return my emails.  It has been a week since my order and 4 days since my first email.  I will update this if/when they ship this
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Showing 1-15 of 30 reviews Page 1 2 - View all Next

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Showing 1-3 of 3 surveys    
Date Rating
Overall Rating:Store Rating: 5.0
 
Aug 04 '07
Plenty of information available, and photographs. Quick and easy, once I...
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Overall Rating:Store Rating: 5.0
 
Aug 02 '07
The ease of online ordering was great, and the product arrived a lot sooner...
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Overall Rating:Store Rating: 5.0
 
Aug 02 '07
I LOOK BACK FONDLY AT ALL THE LATE AFTERNOON/EARLY EVENING PHONE CALLS WITH...
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Showing 1-3 of 3 surveys