FragranceX

On October, November and December of 2011 I made 15 orders from FragranceX.com and never received them. Those orders were paid with a credit card. The number of the orders are: 8611553, 8611526, 8611127, 8611070, 8610884, 8589251, 8488916, 8468993, ...

Customer service is rude and their "Guarantee Policy" clearly contradicts their Refund Policy. Their guarantee policy is provided on their homepage and customer service area offering 30 day money back guarantee on anything you are not satisfied with. ...

AVOID!!! HORRENDOUS EXPERIENCE!!! AVOID!!! I've never had such a dreadful time than when speaking with the Customer Service of FragranceX. I was promised Free Shipping, but then it was charged to my bill. When I rang customer Services to ...

If you like to enjoy the up to the minute designer,  skin care, makeup and fragrances, but don't have the pocketbook deep enough to afford most of the new items.   I have the website for you. FragranceX.com also carries all the ...

NEVER EVER could recommend this company with its horrible customer service.Shorted an item, they said they had camera's showing it was all packed (order 10 items), one of those was definitely not in the box when I personally opened it. Had me send a ...

Well, I have not ever been treated so rudely by no one like I was treated today by one of FRAGRANCE X's customer service representatives. I called customer service because I needed assistance with applying a coupon to my order that I had placed ...

I live in Spain and had ordered from them in the past and although it took a few weeks, I was pretty happy with the service. That is until the last time. I ordered in July and 3 months later I still had to received the goods. In that time, I sent several ...

It's not my first time with FragranceX. My first experience was somewhat the same. So I guess this is their way of conducting their business. So this is my second time with FragranceX. Ordering online was easy. No problem with the payment so ...

Their service is the worst i have seen on the net. I placed an order (TOTAL COST Eur156.49) before 9 months and i didn' t receive anything!I HAVE SENT MANY E-MAILS ASKING THEM TO REPAIR.I GAVE THEM THE CHANCE TO RESENT ME THE PACKAGE, TO ...

I only wish I'd seen these reviews prior to ordering with this 100% dodgy company. Don't waste your time or effort on them. I've ordered, and paid for 4 perfumes in November 2010 guaranteed delivery before Xmas.  I didn't realise I had to specify ...

I am very disappointed with the service and treatment I have received from FragranceX.  There was a special offer promoting free shipping if the order exceeds a certain amount.  I had placed an order on the 12th of October 2010, and I am still ...

I order 2 bottles of Eau De Rochas for Men from FragranceX.com. Total $74.25.  Order arrived within promised time, but when I opened my order, and saw 2 fake bottles of cologne that smell terrible !!I have been using this Eau De Rochas for ...

I placed an order with FragranceX for $164, And I received a confirmation email. I paid through Paypal so I got an email from Paypal with the receipt. The money was debited from my bank account and Paypal marked the transaction as "paid". The next day ...

I ordered two months ago and still haven't received my order. I only ordered from them as they got such high reviews but now after digging deeper I see that there are several customer all over the world having the same problem as I do.When you ...

I have ordered 7 weeks ago 2 parfumes from Fragrancex.com not one has arrived. NOT RECEIVED ITEMS ORDERED 2 PARFUMES! Fragrancex.com has very bad service. They don't send you what you have ordered. LIARS! BEWARE! They say 30 days money back guarantee ...

PLEASE BEWARE.This website is NOT reliable. I made my payment of over 120USD on the 14th April 2010, they sent me an email a few hours later (on the same day) confirming that my items had been shipped; 7-8 weeks later and I still haven't ...

Be warned: your order may not arrive!!I ordered off Fragrancex.com at the end of March... it is now the end of May and there is absolutely no sign of my perfume.  I live in New Zealand, and have had no problems with ordering from the States ...

This is ridiculous. I ordered December 5 I have never had any shipment from the United States to Canada take more than two weeks. This has been three weeks. I am currently submitting an item not received claim through Paypal. They "guaranteed" ...

Customer Services is HORRIBLE!!! Today is 12/4/07 my order has not arrived at its destination.I tried to track the order via USPS tracking number listed on order but USPS didn't recognize it.Called customer service at FragranceX their tracking number ...

I placed my order on Friday, July 20th. I did expect for my order not to be processed until Monday so there was no problem to wait until then. On Monday afternoon I got an email requesting to confirm my international order by sending photo-copies of my ...