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Oct 28 '04
The vendor sat on my order for an unnecessary day. Their records should have indicated my past experience with them, the validity of my credit card, and the excellence of my credit rating. That wasted day caused my gift to arrive after the recipient's birthday.
I made two inquiries via e-mail to Customer Service. One was ignored; the second was responded to with a form letter not relevant to my inquiry. My phone call to Customer Service was handled politely but quickly and dismissively by a person who obviously needs X number of completed calls per hour to remain employed. Still, I'd use these folks again if timeliness is less of an issue.
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Nov 19 '03
It was great, easy, less expensive than the store. I was thrilled b/c they have my product and you can't get it in the Retail stores in the U.S anymore! Thank you for carrying Isabella Rosallini's Manifesto
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Nov 19 '03
FragranceX.com is an excellent vendor, i have been their cutomer for a while, the only thing i realy request is to seperate spray Deodrands from stick Deodrands, usually Asians and Europeans likes spray Deodrands, it would be easier to search.
Thank you.
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Jan 04 '04
Very good. Able to find what I needed and order it with no problem. Received to my door in 7 days time.
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Nov 01 '04
The site was great. It was very user friendly, had great descriptions of what each perfume smelled like, and wonderful prices. The descriptions and prices are the reason I ordered from here.
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May 27 '09
Found what I wanted quickly, product I ordered was exactly what I received. Awesome site to shop on!
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Nov 04 '04
Ordering was easy, tracking just as easy and arrived when it said it would.
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Nov 20 '07
They have always been very prompt in getting me the product and if they don't have it, they will let you know when the merchandise is available.
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Feb 26 '05
It was excellent. Easy to order, arrived almost right away.
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Nov 04 '04
The selection of women fragances and colognes for men is outstanding.
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Jul 02 '08
Good Service!
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May 27 '08
I will never shop FragranceX.com again. No one from this company never got back to me after I told them I never recieved my purfume. I'm talking to a lawyer about what I can do about getting my $210.00 back!!!! This will forever make me think befor I buy anything online again. This merchant cannot be trusted!!!!!!!!!! Danielle Morgan tgirl7567@aol.com
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Jan 11 '08
The prices were fair, delivery was in very good time. I'll use these folks again if I need to order anything else.
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Jan 31 '08
it was easy enough to order on line
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Dec 17 '07
After I made an error on my internet order, I called customer service and they fixed it right away! Thank you! I was very impressed with their customer service.
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