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Furniture XO

Furniture XO

Overall service rating:  Store Rating: 3.0
Reviewed by 37 customers

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Showing 1-20 of 54 reviews Page 1 2 3   Next
Date Rating
Overall Rating:Store Rating: 5.0
 

Low price/great service.

by , Oct 4, 2012 Rated a Helpful Review
Great service for a highly discounted price.  It took 5 weeks for an entire king BR set...faster than a chair my wife ordered from thomasville.  I was nervous after reading these reviews, after I had paid/ordered.  Turns out they were ...
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Overall Rating:Store Rating: 1.0
 

DO NOT ORDER FROM FURNITURE XO!!

by , Sep 22, 2012 Rated a Helpful Review
DO NOT ORDER ANYTHING FROM FURNITURE XO!  I purchased a bedroom set from Furniture XO on June 21, 2012. About two months and five phone calls later, I received the shipment. The bedroom set came with a broken headboard, so I took pictures of the ...
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Overall Rating:Store Rating: 1.0
 

I never do business with XO Furniture even they offer 50% offf

by , Jun 15, 2012 Rated a Very Helpful Review
I would never do business with XO Furniture ever again in my life .This is a very bad experience that I have with my online order .In October 2011 , I have order a set of dinning table for Thanks Giving Party in November , I had 6 weeks and ...
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Overall Rating:Store Rating: 1.0
 

Buyer Beware!!!

by , May 11, 2012 Rated a Very Helpful Review
My first time writing a review because I have never had this type of experience.  Ordered high end table from them, and prepaid in full in November 2011 to get small discount.  Took a while (3 months), and first table arrived ...
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Overall Rating:Store Rating: 3.0
 

If you can wait, go with them!

by , Feb 10, 2012 Rated a Helpful Review
"THIS IS MY REVIEW OF FURNITURE XO. ITS AN EMAIL I SENT TO ONE OF THE CUSTOMER SERVICE REPS! 2/10/12Hi Arthur. The shipping dept did call me and will be delivering tomorrow between 4 -8. Thank you for all you've done during your short time there. ...
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Overall Rating:Store Rating: 5.0
 

Very good

by , Jun 28, 2011 Rated a Helpful Review
Usually, I never write any reviews, while always read other reviews and comments, especially about the place you want to visit or store you want to buy from. But this time, I decided to write as I found something new for online stores. Pay by check ...
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Overall Rating:Store Rating: 2.0
 

Good Deal but be willing to wait for it!

by , Feb 5, 2011 Rated a Helpful Review
Order #24051 (Ready to Ship)Order Date: Saturday 27 November, 2010Order History11/27/2010Pending  11/29/2010Processing 12/0 7/2010In Transitshipped from manufacturer to furniturexo distribution center12/13/2010Ready to ...
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Overall Rating:Store Rating: 5.0
 

FurnitureXO not only stands out from their direct competition but from every store I know

by , Jan 17, 2011 Rated a Very Helpful Review
My experience with Furniturexo was unique and very positive.I purchased the same sectional sold at my local Ashley Home store but paid 40% less. The first shipment went bad because the shipping company broke it. I called customer service and ...
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Overall Rating:Store Rating: 5.0
 

Great prices and customer service

by , Jan 14, 2011 Rated a Helpful Review
My experience with furniturexo went as smoth as it could. This was the first time I was purchasing furniture online instead of locally. With that obviously came some inhibitions as to not being able to see nor feel the furniture before making the ...
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Overall Rating:Store Rating: 1.0
 

delivery information misleading

by , Aug 2, 2010 Rated a Helpful Review
I tried to order a complete dining set with 6 chair and a matching china hutch from this company.  On the web page, it stated that I qualified for a "local" delivery discount.  The local discount came up in the shopping cart.  I also ...
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Overall Rating:Store Rating: 5.0
 

Great Experience with the Claims Department

by , Mar 11, 2010 Rated a Helpful Review
I shopped around on several websites, before I found the bedroom set that I was looking for and would receive Free Shipping!  The sales department was just super.  I was ordering in one state and was having the bedroom set shipped to my ...
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Overall Rating:Store Rating: 5.0
 

Great place to buy furniture. Great price, great customer service, great people.

by , Sep 22, 2009
(Not Yet Rated)
My wife and I purchased the "North Shore Dinning Room Set" 3 weeks ago. From the day I made the purchase to the day it was delivered, the whole process took 2 weeks and 3 days, not bad considering it says on the site 2-4 weeks. The process was simple and ...
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Overall Rating:Store Rating: 5.0
 

Perfect!

by , Aug 14, 2009 Rated a Very Helpful Review
   I've never shopped for furniture online before, but decided to give it a try rather than be pressured by a salesman following me around a store. I found the FurnitureXO.com website very easy to navigate and the prices were the best I'd seen. ...
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Overall Rating:Store Rating: 1.0
 

Terrible customer service, poor quality furniture

by , Jun 10, 2008 Rated a Helpful Review
I ordered a bedroom set. It arrived about 6-7 weeks later, which was expected. The quality of the furniture is pretty bad. Really bad. It's all made in China and clearly whoever makes them is a believer in quantity over quality - defects all over the ...
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Express Reviews
Overall Rating:Store Rating: 1.0
 
FRUSTRATING!!! Do not order from them. No costumer service!! Late delivery (3-4 month wait time!!)
by ,Jul 31, 2012
(Show)
Please save your sanity and do not order from Furniture XO. I ordered a bedroom set from them in Aug 2011, after many calls and email and a rdiciulous amount of waiting time, I finally received the order late Novemeber!!! The nightstand I received was
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Overall Rating:Store Rating: 1.0
 
the worst online experience ever
by ,Jul 16, 2012
(Show)
worst experience online ever. the furniture showed up damaged and furniture xo ignored pleas tp make it right. all we asked is to replace the damaged piece and they completley blew us off. spend the cuple extra bucks and buy
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Overall Rating:Store Rating: 2.0
 
Still waiting...
by ,May 24, 2012
(Not Yet Rated)
Ordered late March and I'm still waiting in late May. Nothing but the run around from customer service. False dates. Today they actually put me on hold and called me back on another line to leave me a message. Never took me off hold. So far not
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Overall Rating:Store Rating: 1.0
 
Doing business with XOFurniture.com is a total waste of time and money.
by ,Feb 28, 2012
(Show)
I purchased furniture from XOfurniture.com in October of 2011.  I paid up front because they offered a deal and was promised it would be delivered in less than 4 weeks. In mid December when I called I got the run around. It's coming, it'll be
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Overall Rating:Store Rating: 1.0
 
Beware!!!!!
by ,Dec 30, 2011
(Show)
Please make sure that you are very familiar with the cancellation policy before ordering from this company.  The website emphasizes easy cancellation and returns. The policy leads you to believe that the restocking fee is Up to 25% but you
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Overall Rating:Store Rating: 1.0
 
Avoid at all cost.
by ,Dec 11, 2011
(Not Yet Rated)
I purchased furniture about a year ago and when it came the marble legs were badly mismatched. I contacted XO and they took about a month to send me an incorrect replacement. It took another two months to send me another wrong replacement leg. They have
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Showing 1-20 of 54 reviews Page 1 2 3 Next