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Aug 03 '07
Excellent service although they did not stock all of the accessories
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Sep 24 '07
The entire process was very easy and timely. My purchase was received in a very timely manner also.
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Oct 07 '09
All good...this was my 2nd purchase from Galaxy Vacuums.
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May 22 '06
SUPER FAST SHIPPING,EASY SHOPPING ON SITE,NICE GRAPHICS, LIKE THAT IT HAS A PHYSICAL STORE
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Oct 29 '09
It was a postive shopping experience. Thank You
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Nov 24 '07
Prices were excellent and it was easy to order
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Feb 19 '08
The service was excellent. My order arrived next day.
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Oct 19 '06
My vacuum is a Miele, bags and filters are hard to find, easier to order on-line. After placing my order with Galaxy, whose website is easy to follow and order through, I realized they were sending my order by FedEx. We live in a remote area in the Sierra foothills and FedEx drivers have a difficult time finding our address; I immediately sent an email to Galaxy, explaining this problem, notifying them they might receive my order back as "not a good address". Very quickly, I received a reply email from a REAL PERSON, not a boiler plate response. I was impressed. This particular time, the FedEx driver did find my address and I received my order very quickly. Several days later, I got another email from Galaxy, again from a 'real person', asking if I had received my order. They also offered to ship my future orders by USPS or UPS if I requested it at the time of order. The follow-up for such a minor order was much appreciated. I will definitely order from this online vendor again.
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Nov 18 '09
I ordered vacuum cleaner bags on line for my son in New York. I entered the wrong address on line. The bags were returned to the company. When I realized my mistake and called the company, they had the new bags to my son's correct address the next morning. I was really pleased about that.
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Jun 18 '06
very good customer service,fast shipping,excellent product. Using this merchant was the right choice.
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Jul 30 '07
Telephone and on-line assistance was excellent
Would use Galaxy again
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Oct 20 '09
Good price, love the vacuum cleaner.
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Sep 22 '09
easy to purchase online.
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Nov 22 '09
It was good.
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Sep 16 '09
well designed website with valuable information
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